Integrations

Technical specifications

Advisor

Advisory Services

Reach out to one of ExploreTECH`s experts

Ralph Melis

Hotel and travel distribution technology

About Ralph Melis

Overview

Launch year

2017

Compatible integrations

Description

At AeroGuest we make time for what matters. We automate and simplify hotel operations and provide a seamless guest experience. We offer a digital platform that facilitates an exceptional guest journey from start to end.

Guests want to be in control of their hotel experience before, during, and after their stay. By digitalizing the complete guest experience, hotels can automate all operations and take the service level to new heights.

Details

Infrastructure detailsMulti-Property

Support languagesEN

CategoryGuest and traveler tech

SubcategoryGuest stay and journey management platforms

Integrations

Property Management Integrations: https://aeroguest.com/integrations/

IndustryHospitality

Screenshots, videos and other resources

The Future of Guest Interaction and Communication

Product features

Contactless Solutions General

Alerts and Notifications

Content Management System (CMS)

Customise With Brand Identity (Font, Logo, Colors and Images)

Developer SDK

Integrated Payment Gateway

Interactive Content

Mobile Access On Any Device

Mobile Optimized/Responsive

Multi-Currency Support

Multi-Lingual

Multi-Property Management

No Download Required

Pre-arrival Upselling And Upgrades

Web Based (Appless)

Guest Communication

Analytics Dashboard

Mobile App

Overview of reviews

General GSO

Chat With Front Desk

Check-In Upselling

Easy Room Selection

Guest App Or Web Portal Module

Guest Feedback Module (Comment Cards/Reviews)

Guest Messages and Notifications

Guest Requests

In-Room Dining Ordering

Keyless Entry

Mobile Optimized/Responsive

Multi-Lingual (Guest Facing)

Remote Check-in

Remote Check-in (Dubai Economy and Tourism Department certified)

Digital hotel compendium

Order tracking

Chatbot functionality

Request for service and amenities

Security And Compliance Contactless Solutions

PCI Compliance Audit

Guest Experience Guest GSO

Pre-Arrival Emails

Multi-Currency Support

Branding And Customization GSO

Customizable Branded Interface

Content Creation

Content Library

Management and Optimization GSO

PMS Integration

Check-in and Check-out

Check-In Upselling

Check-Out Time Integration with PMS

Collect Deposits

Document And Passport Scanning

Door Lock Integration

Easy Room Selection

Flexible Hardware Options (iPad, PC, Tablet)

Group Reservations Management

Guest Management Dashboard

Guests Can Create Multiple Key Cards

ID Verification

Keyless Entry

Pre-Registration Information Collection

Registration Card E-signature

Remote Checkin

Self Service Check-In

Self Service Check-Out

Supports OTA Reservations

Terms And Conditions Signing

Food and Beverage ordering

Contactless Ordering

Customizable Branded Interface

Dietary Information With Filters For Preferences And Allergens

Digital Menus

Menu Management

Multi-Menu Ordering

Price Explanation

Price Management System

Support Level

Office Hours Online Support

24/7 Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Integrations

Filter:

Clear filter

OPERA 5 Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Amadeus iHotelier Reservation & Booking Engine

Vendor verified

Vendor: AmadeusCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

Smart Channel Manager

Vendor verified

Vendor: SmartHotelCategory: Commercial and distributionSubcategory: Channel Manager

RateTiger Channel Manager

Vendor verified

Vendor: RateTigerCategory: Commercial and distributionSubcategory: Channel Manager

D-EDGE - Channel Manager

Vendor verified

Vendor: D-EDGECategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

The SiteMinder platform

Vendor verified

Vendor: SiteMinderCategory: Commercial and distributionSubcategory: Channel Manager

Online payments

Vendor verified

Vendor: AdyenCategory: Finance and paymentsSubcategory: Ecommerce payment platforms

Cross-channel hotel payments

Vendor verified

Vendor: AdyenCategory: Finance and paymentsSubcategory: Offline and physical payments

OPERA Cloud Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Stayntouch Hotel PMS

Vendor verified

Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)

HotelTime PMS

Vendor verified

Vendor: HotelTime SolutionsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Infor HMS (Hospitality Management Solution)

Vendor verified

Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

D-EDGE - Channel Manager

Vendor verified

Vendor: D-EDGECategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

D-EDGE - Channel Manager

Vendor verified

Vendor: D-EDGECategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

Infor HMS (Hospitality Management Solution)

Vendor verified

Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

HotelTime PMS

Vendor verified

Vendor: HotelTime SolutionsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Apaleo Open PMS

Partially verified

Vendor: ApaleoCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Loopon

Partially verified

Vendor: LooponCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

Hotek Locks

Unverified

Vendor: HotekCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Serene™ Locks

Unverified

Vendor: OnityCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Mobile Access and Keyless Solution

Unverified

Vendor: Assa AbloyCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Vostio Access Management

Unverified

Vendor: Assa AbloyCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

DirectKey™

Unverified

Vendor: OnityCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Trillium ADVANCE Locks

Unverified

Vendor: OnityCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Trillium Locks

Unverified

Vendor: OnityCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Visionline Access Management

Unverified

Vendor: Assa AbloyCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

HotSoft PMS

Unverified

Vendor: Hoist GroupCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Salto Access control

Unverified

Vendor: SaltoCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Lodging Systems

Unverified

Vendor: DormakabagroupCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Mews PMS

Unverified

Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

Configurations

AeroGuest offers a comprehensive onboarding process, employee training, and ongoing support to ensure a smooth implementation and effective use of their solutions.

Scalability

Fully scalable across countries

Fee structure

Price Per User

Pricing:

AeroGuest offers tiered pricing based on hotel size:

Small Hotels (less than 200 rooms): €300 per month plus €2.5 per initiated guest journey.
Medium Hotels (more than 200 rooms): €400 per month plus €2 per initiated guest journey.
Enterprise Solutions: Customized pricing tailored to specific needs.

Buyers

FAQs

What specific products does AeroGuest offer?

AeroGuest provides a suite of products designed to enhance the guest experience and streamline hotel operations: AeroGuest Journey: Facilitates digital guest services from check-in to check-out. AeroGuest Flow: Offers a comprehensive platform for managing hotel operations. AeroGuest Payments: Ensures secure and efficient payment processing. AeroGuest Communication: Enhances guest engagement through automated and personalized messaging.

How does AeroGuest integrate with existing hotel systems?

AeroGuest's solutions are designed to seamlessly integrate with a hotel's current Property Management System (PMS) and other operational tools, ensuring a smooth transition and unified operations.

What support and training does AeroGuest provide during implementation?

AeroGuest offers a comprehensive onboarding process, employee training, and ongoing support to ensure a smooth implementation and effective use of their solutions.

How does AeroGuest enhance the guest experience?

By enabling features like online check-in, digital room keys, personalized communication, and secure payments, AeroGuest empowers guests to have a seamless and engaging experience throughout their stay.

Can AeroGuest's solutions be customized to reflect our hotel's brand?

Yes, AeroGuest allows hotels to tailor the platform's appearance and communication to align with their unique branding, ensuring a consistent and personalized guest experience.

What are the security measures in place for guest data and payments?

AeroGuest prioritizes security by implementing PCI compliance, 3DS secure payments, and advanced fraud protection to safeguard guest data and transactions.

How does AeroGuest handle guest communication?

AeroGuest's Communication tool enables hotels to automate and personalize messages across various channels, ensuring timely and relevant interactions with guests at every stage of their journey.

What kind of reporting and analytics does AeroGuest provide?

AeroGuest offers business intelligence, monthly performance reports, and customer statistics to help hotels monitor and optimize their operations and guest experiences.

Are there any case studies or testimonials from other hotels using AeroGuest?

Yes, AeroGuest's website features customer stories highlighting how various hotels have successfully integrated their solutions to enhance guest satisfaction and operational efficiency.

AeroGuest

Make Time for What Matters

Contactless Solutions General

General GSO

Chatbot functionality

Security And Compliance Contactless Solutions

Guest Experience Guest GSO

Branding And Customization GSO

Management and Optimization GSO

Check-in and Check-out

Food and Beverage ordering

Support Level

Price Per User