Guest Management System

Canary Technologies' award-winning end-to-end Guest Management System digitizes everything from post-booking through checkout. Canary GMS eliminates paper processes, boost revenue, increase staff efficiency, improve the guest experience, and reduce chargebacks and payment fraud.

Canary GMS includes:

• Mobile Check-In & Smart Checkout: Provides hotels with the ability to seamlessly check-in guests without exchanging credit cards, IDs or registration forms. Canary’s solution reduces the time required for check-in and checkout from 10 minutes to less than one minute and helps reduce credit card fraud by 75-90%.
• Dynamic Upsells: Allows hotels to offer upgrades and add-on amenities to guests from the time of booking all the way through checkout — resulting in thousands of dollars in new revenue per week. Hotels using Canary Upsells have seen a 40% increase in ancillary revenue. 
• Guest Messaging: Enables front desk and concierge teams to easily communicate with hotel guests at scale, saving valuable time through automated, broadcast and direct messages.
• Canary AI: Instantly responds to guest messages in 100+ languages. Canary AI is the most powerful AI platform that is custom-built for the hospitality industry. Streamline guest communication, personalize interactions and prioritize requests.
• Digital Tipping: Increases staff compensation, without hurting a hotel's bottom line. Canary's robust, highly customizable solution is app-less and makes it easy for guests to leave cashless tips and staff to get paid.
• AI Webchat: Automatically answer questions while travelers browse your hotel website, increasing direct bookings and saving staff time.