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Li Hawkins

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Overview

Launch year

2007

Compatible integrations

Description

Capsule CRM is a robust customer relationship management platform designed to streamline interactions and improve customer satisfaction. It serves as a central hub for managing contacts, sales pipelines, and tasks, allowing users to effortlessly track interactions and nurture leads. Ideal for businesses in the travel and hospitality sectors, Capsule CRM caters to independent hotels, chains, small groups, and travel management companies. With its user-friendly interface and customizable features, Capsule CRM seamlessly integrates with various third-party tools and applications, ensuring smooth implementation and enhanced productivity for businesses of all sizes.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryGuest and traveler tech

SubcategoryCustomer Relationship Management System (CRM)

Integrations

IndustryTravel

Screenshots, videos and other resources

Product features

Automation

Contact Management

Customer Service

Marketing Management

CRM Optimization

CRM Reporting & Analytics

Communication

Sales Management

Support Level

Integrations

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Technical specifications

Specifications

Configurations

The onboarding process for Capsule CRM is designed to ensure a smooth transition for our clients. Upon signing up, users gain access to comprehensive tutorials and guides to familiarize themselves with the platform's features. Our dedicated support team is readily available to assist with any inquiries or technical issues, ensuring that users feel confident and equipped to leverage Capsule's capabilities effectively from day one.

Scalability

Capsule CRM offers scalable solutions to accommodate the evolving needs of businesses of all sizes. Whether you're a small startup or a large enterprise, our platform seamlessly scales alongside your growth trajectory. With flexible subscription plans and customizable features, Capsule adapts to the changing demands of your organization, ensuring that you can efficiently manage customer relationships and drive business success at any stage of development. Our robust infrastructure and reliable performance guarantee a smooth user experience even as your business expands.

Fee structure

Monthly Flat Fee

Pricing:

Capsule CRM offers transparent pricing plans tailored to suit the diverse needs of businesses. We provide a variety of subscription tiers, including a free plan for up to 2 users, as well as paid plans with advanced features and support options. Our pricing is based on the number of users and the level of functionality required, ensuring that you only pay for what you need. With no long-term contracts and the flexibility to upgrade or downgrade at any time, Capsule CRM offers cost-effective solutions for businesses of all sizes.

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