Integrations

Technical specifications

Advisor

Advisory Services

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Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2009

Compatible integrations

Description

Customer Alliance's Satisfaction Booster is a cutting-edge solution designed to elevate guest satisfaction and drive positive reviews for businesses in the travel and hospitality industry. Its main function is to actively engage with guests during their stay, gathering real-time feedback and addressing any concerns promptly, ultimately enhancing the overall guest experience. Ideal for a wide range of businesses, including independent hotels, boutique accommodations, and chains, Satisfaction Booster empowers properties of all sizes to improve guest satisfaction levels and increase positive reviews. Additionally, this product seamlessly integrates with existing property management systems and online booking platforms, ensuring a smooth implementation process without the need for additional integrations or disruptions to workflow.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryBusiness intelligence

SubcategoryReputation Management

Integrations

IndustryHospitality

Screenshots, videos and other resources

Product features

General Reputation Management

Conditional Logic

Customizable surveys

Guest Satisfaction Surveys

In-Stay Guest Surveys

Responsive Surveys

Segmented Surveys

SMS Text Messaging

Management and Optimization Reputation Management

Mobile Optimized/Responsive

Multi-Property Management

Reputation Reporting and Analytics

Competitor Benchmarking

Corporate Reporting

Department Level Reporting

Reporting Dashboard

Semantic Analytics

Sentiment Analysis

Review Follow Up And Resolution

Case Management/Ticketing System

Ticketing System

Workflow Management

Review Monitoring And Management

Analyze Data From All Reviews

Booking.com Review Integration

Customer Review Encouragement

Email Alerts New and/or Negative Reviews

Google Review Integration

Review Response Functionality

Review Stream View Of All Review Portals

Social Media Monitoring

Tripadvisor Review Integration

Support Level

Office Hours Online Support

Integrations

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Clear filter

HotelTime PMS

Vendor verified

Vendor: HotelTime SolutionsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

360° - CRM & Central Data Platform

Vendor verified

Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

dailypoint Loyalty

Vendor verified

Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Loyalty Software

dailypoint Data Laundry

Vendor verified

Vendor: dailypointCategory: Business intelligenceSubcategory: Customer Data Platform (CDP)

Clock PMS+

Partially verified

Vendor: Clock PMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)

dailypoint Marketplace

Unverified

Vendor: dailypointCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

Mews PMS

Unverified

Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

Configurations

The onboarding process for Customer Alliance Satisfaction Booster is designed to be seamless and efficient, ensuring a smooth integration for businesses in the travel and hospitality sector. Upon acquisition, our dedicated team collaborates closely with clients to understand their specific needs and preferences. We provide comprehensive training sessions tailored to staff members' skill levels, ensuring they are proficient in utilizing the platform effectively. Additionally, our team offers personalized support and guidance throughout the setup process, ensuring a hassle-free experience and maximizing the benefits of Satisfaction Booster from day one.

Scalability

Customer Alliance Satisfaction Booster offers exceptional scalability, catering to the evolving needs of businesses in the travel and hospitality industry. Whether you're a small independent hotel or a large chain, our solution adapts seamlessly to your growth trajectory. With flexible deployment options and customizable features, Satisfaction Booster ensures continued support for expanding operations. This scalability empowers businesses to maintain high service standards and effectively manage guest satisfaction, driving sustained success and loyalty across the organization.

Fee structure

Monthly Flat Fee

Pricing:

Customer Alliance Satisfaction Booster offers a transparent and flexible pricing model tailored to the unique needs of each client in the travel and hospitality sector. Our pricing structure is based on the scale and requirements of your business, ensuring affordability and value. We offer customizable packages designed to provide access to advanced satisfaction management tools without exceeding your budget. With no hidden fees and scalable options, Satisfaction Booster delivers cost-effective solutions for enhancing guest satisfaction and driving positive reviews for your business.

Buyers

FAQs

Satisfaction Booster

Online Reputation Management

General Reputation Management

Management and Optimization Reputation Management

Reputation Reporting and Analytics

Review Follow Up And Resolution

Review Monitoring And Management

Support Level

Monthly Flat Fee