Product D-EDGE - Central Data management
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D-EDGE - Central Data management

By D-EDGE
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Place your guest at the heart of your ecosystem

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Francis PasseriniManaging Director, Middle East, Africa
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Li Hawkins

Project management & innovation

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Overview

Launch year

2020

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Compatible integrations

8

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Description

The D-EDGE Central Data Management platform brings all your data together in one central profile. Fed by the information present in all your data sources (PMS, CRS, Website...) our solution collects, cleans, and stores all relevant guest data in one place. The D-EDGE Central Data Management platform is especially suited for upscale individual hotels, hotel groups and chains.

Details

Infrastructure detailsCloud, Multi-Property
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryCustomer Relationship Management System (CRM)
Integrations

Contact our partnership team: partnership@d-edge.com

IndustryHospitality

Screenshots, videos and other resources

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Product features

Automation

Email Automation

Contact Management

Call Logging
Contact Segmentation
Customer Profiling
Customize Offers
Guest Profile Enrichment
List Creations

Customer Service

Activity Dashboard
Automated Pre-Stay Emails
Branded Loyalty Program
Customizable Guest Surveys
Guest Communication (SMS Messaging)
Guest Feedback Management
Guest Management Dashboard
Guest Messages and Notifications
Multi-Brand Loyalty Program
Personalized One-To-One Communication
Point Redemption Catalog For Guest

Marketing Management

Campaign Analytics
Campaign Management
Drag & Drop Template Editor
Email Marketing
Email Marketing Integration
Marketing Automation
Marketing Dashboard
Segmented Emailing (Reservation Type, Demographics, etc.)
WYSIWYG - HTML Editor

CRM Optimization

Centralized Data Warehouse
Centralized Multi-Hotel/Multi-Brand Solution
Centralized User And Role Management
Corporate Login (Portal)
Customizable Branded Interface
Enhance Content With Images And Logos
Flexible User Rights And Roles
Multi-Lingual
Multi-Property Management

CRM Reporting & Analytics

Analytics And Reporting
Dashboarding And Data Visualization

Communication

Sales Management

Sales Analytics
Sales Performance Management

Support Level

Office Hours Online Support
24/7 Online Support

Integrations

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360° - CRM & Central Data Platform

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Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
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Cendyn Digital Marketing Platform

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Vendor: CendynCategory: Commercial and distributionSubcategory: Marketing Platform
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HotelTime PMS

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Vendor: HotelTime SolutionsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Wincloud Property management solution

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Vendor: Winsar infosoft Private LimitedCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Clock PMS+

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Vendor: Clock PMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Booking Engine

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Vendor: Net affinityCategory: Commercial and distributionSubcategory: Booking Engine (IBE)
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dailypoint Marketplace

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Vendor: dailypointCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms
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Mews PMS

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Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Integration with PMS, CRS, Website, POS & more
Configurations
Data retrieval through API
Scalability
Scalable SaaS solution

Fee structure

Pricing:

Buyers

FAQs

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