Product Guest messaging
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Guest messaging

By GuestTouch
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Guesttouch

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Overview

Launch year

2016

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Compatible integrations

2

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Description

GuestTouch Guest Messaging is a cutting-edge communication solution designed to streamline interactions between guests and hospitality establishments. Its primary function is to facilitate real-time messaging between guests and staff, allowing for personalized and efficient communication throughout the guest journey. One unique selling point is its integration with existing hotel management systems, enabling seamless access to guest information and preferences, leading to enhanced guest experiences. This product is ideal for various businesses in the hospitality industry, including independent hotels, chains, boutique accommodations, and travel management companies, seeking to elevate guest satisfaction and loyalty through efficient communication channels. While integration may be required to implement the technology seamlessly, GuestTouch offers streamlined integration processes, minimizing disruptions and ensuring a smooth transition for businesses.
 

Details

Infrastructure detailsCloud
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryHotel Communication Omni Channel Platform
Integrations
IndustryHospitality

Screenshots, videos and other resources

Product features

AI And Natural Language Processing (NLP)

Chatbot Analytics and Data Security

Chatbot Integration, Connectivity And APIs

Omnichannel Messaging

Sentiment Analysis and Chatbot Marketing

Visual Flow Building and Chatbot Customization

General Omni Channel Communication

A.I. Optimization
Communication Capturing
PMS Integration

Support Level

Office Hours Online Support

Integrations

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Book4time Spa Management

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Vendor: Book4TimeCategory: Hospitality operationsSubcategory: Back Office Operations Software
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Stayntouch Hotel PMS

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Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

The onboarding process for GuestTouch Guest Messaging is designed to ensure a seamless integration for hospitality businesses. Upon signup, our dedicated team provides personalized guidance and support, assisting with setup and implementation according to the specific needs of each client. Integration involves connecting with existing hotel management systems to access guest information and preferences. Our user-friendly interface and intuitive features facilitate a hassle-free onboarding experience, empowering businesses to efficiently communicate with guests and enhance their overall experience from the start.

Scalability

GuestTouch Guest Messaging offers exceptional scalability to accommodate the evolving needs of hospitality businesses. Whether you're a small boutique hotel or a large resort chain, our solution seamlessly adapts to varying levels of operations and guest communication volumes. With flexible features and robust infrastructure, GuestTouch ensures that our platform can scale alongside your business, supporting increased demand and expanding guest messaging requirements without compromising performance or reliability. Our scalable solution empowers businesses to effectively manage guest communication and enhance guest satisfaction as they grow.

Fee structure

Monthly Flat Fee
Pricing:

GuestTouch Guest Messaging offers a transparent and flexible pricing model tailored to meet the diverse needs of hospitality businesses. Our pricing structure is typically based on subscription plans, with options designed to accommodate businesses of all sizes and budgets. We provide transparent pricing with no hidden fees, ensuring affordability and clarity for our clients. Whether you're a small boutique hotel or a large resort chain, our straightforward pricing enables you to access our comprehensive guest messaging solution without financial constraints, empowering you to enhance guest satisfaction and streamline communication effectively.

Buyers

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