Product Guest messaging
Guest messaging
Partially verifiedGuesttouch
Pinak SoniFounder
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By GuestTouch
Partially verifiedOverview
Description
GuestTouch’s Guest Messaging solution empowers hospitality businesses to enhance communication by providing real-time, multi-channel messaging with guests before, during, and after their stay. The primary function of this product is to streamline guest interactions through SMS, email, and messaging apps, ensuring prompt responses and personalized engagement. A unique selling point is its ability to consolidate all guest communications into a single, easy-to-manage dashboard, allowing staff to handle inquiries efficiently and improve the overall guest experience.
This product is ideal for independent hotels, boutique properties, small hotel groups, and vacation rentals aiming to elevate their guest service and satisfaction levels. It benefits front desk teams, customer service representatives, and hotel managers looking to offer fast, seamless, and personalized communication without increasing workload.
GuestTouch’s Guest Messaging integrates effortlessly with existing Property Management Systems (PMS) and other hospitality software, making implementation smooth and hassle-free. As a cloud-based solution, it requires no additional hardware, offering flexibility and scalability for businesses of all sizes.
Details
Infrastructure detailsCloud
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryHotel Communication Omni Channel Platform
Integrations
IndustryHospitality
Screenshots, videos and other resources
Product features
AI And Natural Language Processing (NLP)
Chatbot Analytics and Data Security
Chatbot Integration, Connectivity And APIs
Omnichannel Messaging
Sentiment Analysis and Chatbot Marketing
Visual Flow Building and Chatbot Customization
General Omni Channel Communication
Support Level
Integrations
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Book4time Spa Management
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Stayntouch Hotel PMS
Vendor verifiedTechnical specifications
Specifications
Configurations
Scalability
Fee structure
Monthly Flat Fee
Pricing:
GuestTouch Guest Messaging offers a transparent and flexible pricing model tailored to meet the diverse needs of hospitality businesses. Our pricing structure is typically based on subscription plans, with options designed to accommodate businesses of all sizes and budgets. We provide transparent pricing with no hidden fees, ensuring affordability and clarity for our clients. Whether you're a small boutique hotel or a large resort chain, our straightforward pricing enables you to access our comprehensive guest messaging solution without financial constraints, empowering you to enhance guest satisfaction and streamline communication effectively.
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