Product hotelkit Collaboration
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hotelkit Collaboration

By hotelkit
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Hotelkit

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Alexandra BeckerHead of Sales
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Overview

Launch year

2012

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Compatible integrations

49

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Last Updated

22 Apr 2025

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Description

hotelkit is a collaborative platform designed to revolutionize communication and efficiency in hospitality. With a primary focus on streamlining internal communication and task management, our product ensures seamless collaboration among staff, enhancing operational productivity. Tailored for hotels of all scales, including independent hotels, chains, small groups, and travel management companies, Hotelkit adapts to diverse business models.


A key selling point is its ability to centralize operations and facilitate real-time communication, fostering a cohesive and responsive team. Hotelkit is an ideal solution for businesses aiming to enhance their internal processes, improve guest experiences, and boost overall operational efficiency. Our product is integration-friendly, allowing for easy implementation into existing technology stacks, ensuring a smooth and hassle-free transition for your team. Elevate your collaboration and operational excellence with hotelkit.

Details

Infrastructure detailsCloud
Support languagesENAR
CategoryHospitality operations
SubcategoryBack Office Collaboration Hotel Tools
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hospitality management companies

Screenshots, videos and other resources

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Product features

Dashboards, Analytics and Reporting

Real Time Alerts

Human Resources Management

Compensation Tracking

Messaging And Collaboration

File Library Support (Images, Docs and Videos)
Guest Requests
In App Translation
Message Routing
Message Templates
Push Notifications
Staff Communication (Task Manager) Module
Team Goals (e.g. Rewards Sign-Ups, Satisfaction)
Internal Document Storage: Centralized access to policies and manuals

Optimization And Integrations

Mobile Access On Any Device
Mobile Optimized/Responsive
Multi-Lingual
Open API
PMS Integration
Unlimited Users

Task Management And Control

Asset Tracking
Automated Room Assignments
Case Management
Custom Inspection Checklists
Deep Cleaning Scheduling
Drag-and-Drop Room Assignments
Housekeeping Module
Late Check-Out
Lost And Found
Meter Reading
Preventative Maintenance Module
Print Old Records
Maintenance Reporting: Analyzes preventative maintenance effectiveness

Workflows And Automation

Automated Replies
Automated Task Routing
Custom Rules And Prioritization
Mobile Request Dispatching
Service Recovery/Escalation
Work Prioritization
Task Dependencies: Ensures tasks are executed in sequence

Guest experience operations management

Support Level

Office Hours Online Support
Chat
E-Training / Online Training
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
In-product help and walk throughs

Integrations

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Vendor: HiJiffyCategory: Guest and traveler techSubcategory: Hotel communication omni channel chatbots
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Vendor: Saba HospitalityCategory: Restaurant technologySubcategory: Online Food Ordering Systems
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Vendor: StayCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms
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Straiv

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Vendor: StraivCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms
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Dgstay

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Vendor: DgstayCategory: Guest and traveler techSubcategory: Mobile ordering technology
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Hoteza Check-In

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Hoteza Mobile

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Vendor: HotezaCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions
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Mews PMS

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Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Hoteza Hotpad

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Vendor: HotezaCategory: In room techSubcategory: Guest Internet
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Hoteza HSIA

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Vendor: HotezaCategory: In room techSubcategory: Guest Internet
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Hoteza TV

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Vendor: HotezaCategory: In room techSubcategory: IPTV/ in-room entertainment
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Hoteza Web

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Vendor: HotezaCategory: Guest and traveler techSubcategory: Mobile ordering technology
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STAY

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Vendor: StayCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

Technical specifications

Specifications
Configurations

What is the procedure for implementing hotelkit Collaboration?

The implementation process of hotelkit Collaboration is as follows: 

  1. Signing of the agreement 
  2. Collection of the master data (incl. employee and location list) of the business 
  3. Online training for administrators
  4. Online training for general users 
  5. Start of the 30-day free trial 
  6. Feedback on usage
  7. After the 30 days: Can we take you on as a regular customer? Yes!

Once accepted, you can continue using hotelkit Collaboration without any interruptions. 

In case of any queries, our support team is at your disposal. 

Scalability

What languages does hotelkit support?

hotelkit is currently available in 32 languages. Users can individually select their preferred system language for their account. 

The integrated Google Translate function enables all users to translate written content into the selected system language with a single click. 


Is hotelkit available for use in my country?


Yes, since hotelkit is a cloud-based solution, you can access the platform from anywhere with an internet connection.

Can hotelkit be customized to match the colors and corporate identity of my business?

Is it necessary for every employee to have their own login information?

Yes, every employee receives their own login credentials. To ensure seamless communication, it’s important that every employee regularly logs in with their personal account. Shared accounts make it hard to ensure that all team members get the necessary information and to identify who made comments or completed tasks. 


Can hotelkit be customized to match the colors and corporate identity of my business?

This depends on the selected package: 

The “hotelkit Collaboration Standard” and “hotelkit Collaboration Pro” packages offer the possibility to customize the system color and logo.  

However, customization is not possible with the “hotelkit Collaboration Basic” package.  

Fee structure

Monthly Flat Fee
Offers free trial

Buyers

FAQs

What is hotelkit?

Do I need to install anything for hotelkit?

How secure is hotelkit in terms of data protection and data security?

Where is the data stored?

Can hotelkit be used in other industries?

What types of hotels can benefit from hotelkit?

How does hotelkit compare to other solutions on the market? What advantages does it offer?

Where can I find reviews on hotelkit?