Integrations

Technical specifications

Overview

Launch year

2012

Compatible integrations

Description

hotelkit is a collaborative platform designed to revolutionize communication and efficiency in hospitality. With a primary focus on streamlining internal communication and task management, our product ensures seamless collaboration among staff, enhancing operational productivity. Tailored for hotels of all scales, including independent hotels, chains, small groups, and travel management companies, Hotelkit adapts to diverse business models.

A key selling point is its ability to centralize operations and facilitate real-time communication, fostering a cohesive and responsive team. Hotelkit is an ideal solution for businesses aiming to enhance their internal processes, improve guest experiences, and boost overall operational efficiency. Our product is integration-friendly, allowing for easy implementation into existing technology stacks, ensuring a smooth and hassle-free transition for your team. Elevate your collaboration and operational excellence with hotelkit.

Details

Infrastructure detailsCloud

Support languagesENAR

CategoryHospitality operations

SubcategoryBack Office Collaboration Hotel Tools

Integrations

IndustryHospitality

This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hospitality management companies

Screenshots, videos and other resources

Radisson Hotel Group connects 40,000 employees on one digital platform

Product features

Dashboards, Analytics and Reporting

Real Time Alerts

Human Resources Management

Compensation Tracking

Messaging And Collaboration

File Library Support (Images, Docs and Videos)

Guest Requests

In App Translation

Message Routing

Message Templates

Push Notifications

Team Goals (e.g. Rewards Sign-Ups, Satisfaction)

Optimization And Integrations

Mobile Access On Any Device

Mobile Optimized/Responsive

Multi-Lingual

Open API

PMS Integration

Task Management And Control

Asset Tracking

Automated Room Assignments

Case Management

Custom Inspection Checklists

Deep Cleaning Scheduling

Drag-and-Drop Room Assignments

Housekeeping Module

Late Check-Out

Lost And Found

Meter Reading

Preventative Maintenance Module

Print Old Records

Workflows And Automation

Automated Replies

Automated Task Routing

Custom Rules And Prioritization

Mobile Request Dispatching

Service Recovery/Escalation

Work Prioritization

Guest experience management

Support Level

24/7 Online Support

Chat

Integrations

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ReviewPro

Vendor verified

Vendor: ShijiCategory: Business intelligenceSubcategory: Reputation Management

SABA Chatbot

Vendor verified

Vendor: Saba HospitalityCategory: Guest and traveler techSubcategory: Chatbot

Multi-channel CRM

Vendor verified

Vendor: Bookboost ABCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Quicktext

Vendor verified

Vendor: QuicktextCategory: Guest and traveler techSubcategory: Chatbot

Unified Inbox

Vendor verified

Vendor: Bookboost ABCategory: Guest and traveler techSubcategory: Hotel Communication Omni Channel Platform

SABA Mobile Ordering

Vendor verified

Vendor: Saba HospitalityCategory: Restaurant technologySubcategory: Online Food Ordering Systems

SABA Digital Compendium

Vendor verified

Vendor: Saba HospitalityCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

Oaky

Vendor verified

Vendor: OakyCategory: Commercial and distributionSubcategory: Upselling Solutions

FairPlanner by Fairmas

Vendor verified

Vendor: FairmasCategory: Business intelligenceSubcategory: Financial planning and reporting

Revenue Planning & Analytics by Fairmas

Vendor verified

Vendor: FairmasCategory: Business intelligenceSubcategory: Financial planning and reporting

Data Management for Hotel Assets by Fairmas

Vendor verified

Vendor: FairmasCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

dailypoint Data Laundry

Vendor verified

Vendor: dailypointCategory: Business intelligenceSubcategory: Customer Data Platform (CDP)

SABA Digital Compendium

Vendor verified

Vendor: Saba HospitalityCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

SABA Chatbot

Vendor verified

Vendor: Saba HospitalityCategory: Guest and traveler techSubcategory: Chatbot

SABA Mobile Ordering

Vendor verified

Vendor: Saba HospitalityCategory: Restaurant technologySubcategory: Online Food Ordering Systems

dailypoint Loyalty

Vendor verified

Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Loyalty Software

HotelTime PMS

Vendor verified

Vendor: HotelTime SolutionsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Multi-channel CRM

Vendor verified

Vendor: Bookboost ABCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

360° - CRM & Central Data Platform

Vendor verified

Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

ONEapp™

Partially verified

Vendor: at-visions Informationstechnologie GmbHCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

Hotbot

Unverified

Vendor: Hotbot.aiCategory: Guest and traveler techSubcategory: Chatbot

Guestnet

Unverified

Vendor: GuestnetCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

Staymate

Unverified

Vendor: StaymateCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

RoomPal

Unverified

Vendor: RoomPalCategory: In room techSubcategory: Smart Assistance Devices

Hotel MSSNGR

Unverified

Vendor: Hotel MSSNGRCategory: Guest and traveler techSubcategory: Customer Communication

better.energy

Unverified

Vendor: BetterspaceCategory: Information communication technologySubcategory: Energy Management

Chatbot AI

Unverified

Vendor: DialogShiftCategory: Guest and traveler techSubcategory: Chatbot

STAY

Unverified

Vendor: StayCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

Straiv

Unverified

Vendor: StraivCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

Dgstay

Unverified

Vendor: DgstayCategory: Guest and traveler techSubcategory: Mobile ordering technology

SuitePad Phone

Unverified

Vendor: SuitePadCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

SuitePad BYOD

Unverified

Vendor: SuitePadCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

SuitePad Digital Guest Directory

Unverified

Vendor: SuitePadCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

Guest Communications Hub

Unverified

Vendor: HiJiffyCategory: Guest and traveler techSubcategory: Hotel Communication Omni Channel Platform

Hoteza Check-In

Unverified

Vendor: HotezaCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

Hoteza Mobile

Unverified

Vendor: HotezaCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

Hoteza Hotpad

Unverified

Vendor: HotezaCategory: In room techSubcategory: Guest Internet

dailypoint Marketplace

Unverified

Vendor: dailypointCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

Hoteza HSIA

Unverified

Vendor: HotezaCategory: In room techSubcategory: Guest Internet

Mews PMS

Unverified

Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Hoteza TV

Unverified

Vendor: HotezaCategory: In room techSubcategory: IPTV/ in-room entertainment

Hoteza Web

Unverified

Vendor: HotezaCategory: Guest and traveler techSubcategory: Mobile ordering technology

Technical specifications

Specifications

Configurations

What is the procedure for implementing hotelkit Collaboration?

The implementation process of hotelkit Collaboration is as follows:

Signing of the agreement
Collection of the master data (incl. employee and location list) of the business
Online training for administrators
Online training for general users
Start of the 30-day free trial
Feedback on usage
After the 30 days: Can we take you on as a regular customer? Yes!

Once accepted, you can continue using hotelkit Collaboration without any interruptions.

In case of any queries, our support team is at your disposal.

Scalability

What languages does hotelkit support?

hotelkit is currently available in 32 languages. Users can individually select their preferred system language for their account.
The integrated Google Translate function enables all users to translate written content into the selected system language with a single click.

Is hotelkit available for use in my country?

Yes, since hotelkit is a cloud-based solution, you can access the platform from anywhere with an internet connection.
Can hotelkit be customized to match the colors and corporate identity of my business?

Is it necessary for every employee to have their own login information?

Yes, every employee receives their own login credentials. To ensure seamless communication, it’s important that every employee regularly logs in with their personal account. Shared accounts make it hard to ensure that all team members get the necessary information and to identify who made comments or completed tasks.

Can hotelkit be customized to match the colors and corporate identity of my business?

This depends on the selected package:
The “hotelkit Collaboration Standard” and “hotelkit Collaboration Pro” packages offer the possibility to customize the system color and logo.
However, customization is not possible with the “hotelkit Collaboration Basic” package.

Fee structure

Monthly Flat Fee

Offers free trial

Pricing:

Buyers

FAQs

What is hotelkit?

hotelkit is an all-in-one operations platform tailored specifically for the needs of the hospitality industry. By connecting the entire team on one central platform, hotelkit enhances not only task management but also internal workflows and communication. It digitizes and transparently displays various work areas, such as shift handovers, knowledge documentation, idea management, and staff administration.

Do I need to install anything for hotelkit?

To guarantee the best hotelkit user experience on your smartphone or tablet, we suggest you install the free hotelkit app. You can find it in App Store for iOS devices and the Google Playstore for Android devices. To use hotelkit on a computer, no installation or technical setup is required, as hotelkit can be easily accessed via the web browser.

How secure is hotelkit in terms of data protection and data security?

Our utmost concern is optimal data protection, including availability, confidentiality, data security, and privacy. We rely solely on partners who are ISO 27001 certified, adhere to the legal requirements of data protection, and have their data centers within the European Union.

Where is the data stored?

We operate servers with various functions in Germany and Austria. In addition to the security and reliability of the sites and operators, connectivity to various carriers and internet providers is a key consideration when selecting the location.

Can hotelkit be used in other industries?

Healthcare and social services organizations can manage their work processes using medikit. The use of medikit allows for the digitization of outpatient or inpatient workflows, optimally displayed on computers, tablets, and smartphones. For industries outside of hospitality, health & social care, our teamkit can be optimally utilized in day-to-day work. teamkit streamlines and digitizes collaboration for businesses of all sizes. Collaborate with your team in the way you prefer: whether via PC, tablet or smartphone – teamkit’s communication & collaboration features make it possible.

What types of hotels can benefit from hotelkit?

hotelkit is the ideal digital platform for businesses of all sizes and categories. Our customers include businesses with less than 5 users, as well as those with over 700 users. The flexible configuration options ensure all demands can be met on an individual basis.

How does hotelkit compare to other solutions on the market? What advantages does it offer?

hotelkit is a leading all-in-one solution that provides all the necessary tools for seamless hotel operations on a single platform. Unlike other providers that often only cover specific areas, hotelkit guarantees that all operational processes in the hotel can be handled through this single platform. Advantages of hotelkit: All-in-one solution: All required functionalities on a single platform and in compliance with GDPR. Industry leader: Utilized by leading hotels and chains around the world. Excellent user-friendliness: Intuitive interface and adjustable to the specific demands of hotels of all sizes. Central information and communication hub: Seamless integration with third-party systems for streamlined operations. Fast implementation: Minimal setup time and thorough support from industry experts. Free trial: 30-day trial period with full support and personalized onboarding. hotelkit is specifically tailored to the requirements of the hospitality industry, providing fast implementation and personalized assistance from industry experts.

Where can I find reviews on hotelkit?

You can find reviews for hotelkit Collaboration and hotelkit Housekeeping on the renowned portal Hotel Tech Report. https://hoteltechreport.com/operations/collaboration-tools/hotelkit-collaboration https://hoteltechreport.com/operations/housekeeping-software/hotelkit-housekeeping