Product FX FrontDesk
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FX FrontDesk

By IDSNext
partially_perifiedPartially verified

Your Cloud-Based Hospitality Hub

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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

1987

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Compatible integrations

13

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Description

Unleash operational efficiency and elevate guest experiences with our all-in-one cloud PMS.

Main Function & USP:

  • Streamline Front Desk Operations: Manage reservations, check-in/out, billing, and guest communication seamlessly from a single, intuitive interface.
  • Boost Guest Engagement: Empower your team to personalize interactions, resolve requests promptly, and deliver exceptional service with real-time guest data at their fingertips.

Ideal for:

  • Independent Hotels & Boutique Chains: Enhance agility and guest focus with a scalable, cost-effective solution.
  • Small Hotel Groups: Standardize operations and drive efficiencies across properties with centralized data and reporting.

Seamless Implementation:

  • Pre-built integrations: Connect with leading travel agencies, payment gateways, and channel managers effortlessly.
  • Open API: Extend functionality and tailor your PMS to your unique needs.

Go beyond managing your property – manage guest expectations and exceed them.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryHospitality operations
SubcategoryProperty Management System (PMS)
Integrations
IndustryHospitality

Screenshots, videos and other resources

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    Product features

    API connectivity and integrations

    Integrates to third party channel management
    Connect To Main GDSs
    Integrated ID And Passport Scanner
    Integrated Payment Terminal And Card Reader
    Metasearch Connectivity
    Integrates with booking engine

    Back Office Management and Administration

    Automated Night Audit
    Centralized User And Role Management
    CRM Module
    Drag and Drop Template Editor
    Housekeeping Mobile App
    Housekeeping Module
    Mobile Device Notes & Tasks (Voice-to-Text)
    Task Management
    Task Manager (Assign by Individual, Department or Custom Group)

    Customer Data Management

    API Connection to CRM to Enhance CRM Guest Profile
    CRM Integration
    Emailing Automation (Pre and Post-Stay)
    GDPR Compliant
    Guest CRM
    Guest Feedback Module (Comment Cards/Reviews)
    Guest Profiles
    In-Stay Guest Surveys

    Reservations and front desk operations

    Advanced Invoicing and Billing
    Alerts And Notifications
    Automated Reminders
    Automated Room Assignments
    Centralized Messaging
    Digital Registration
    Discount Codes (Promocodes)
    Group check-in functionality
    Guest App Or Web Portal Module
    Mobile Optimized/Responsive
    Rules Based Room Assignments
    Self Service Check-In
    Self Service Check-Out
    Tablet/ Kiosk Check-in

    Room And Rates Management

    Automated Room-Type Pricing
    Availability Restrictions
    Blended Rates And Promotions
    Bulk Updating
    Dynamic pricing options based on availability and number of bookings
    Group Reservations Management
    Inventory Grid
    Inventory Management
    Inventory Restrictions (Allocations & Overbookings)
    Lead Days Restrictions
    Lenght of Stay (LOS) Restrictions
    Policies (Cancellation, Guarantee & Payment)
    Rate Packaging Handling Functionality
    Support for Weekly And Monthly Rates

    Group Block Management

    PMS Finance and accounting

    Enterprise functionality

    Customer data and guest profiles

    Guest communication

    PMS Security And Compliance

    Availability calendar

    PMS Sales and Catering Module

    System performance and hosting

    PMS reporting and analytics

    Integrated booking engine

    Support Level

    24/7 Online Support

    Integrations

    Filter:

    Clear filter
    product-image

    Lighthouse BI

    verifiedVendor verified
    Vendor: LighthouseCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)
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    Profitroom Channel Manager

    verifiedVendor verified
    Vendor: ProfitroomCategory: Commercial and distributionSubcategory: Channel Manager
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    Websites

    verifiedVendor verified
    Vendor: ProfitroomCategory: Hospitality operationsSubcategory: Website Solutions
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    Marketing Automation

    verifiedVendor verified
    Vendor: ProfitroomCategory: Commercial and distributionSubcategory: Marketing Platform
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    Booking Engine 360

    verifiedVendor verified
    Vendor: ProfitroomCategory: Commercial and distributionSubcategory: Booking Engine (IBE)
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    Digital Marketing Services

    verifiedVendor verified
    Vendor: ProfitroomCategory: Commercial and distributionSubcategory: Marketing Platform
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    WiFi Guest Management

    verifiedVendor verified
    Vendor: 4WiFiCategory: In room techSubcategory: Guest Internet
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    Hoteza Web

    unverifiedUnverified
    Vendor: HotezaCategory: Guest and traveler techSubcategory: Mobile ordering technology
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    Hoteza TV

    unverifiedUnverified
    Vendor: HotezaCategory: In room techSubcategory: IPTV/ in-room entertainment
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    Hoteza HSIA

    unverifiedUnverified
    Vendor: HotezaCategory: In room techSubcategory: Guest Internet
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    Hoteza Hotpad

    unverifiedUnverified
    Vendor: HotezaCategory: In room techSubcategory: Guest Internet
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    Hoteza Mobile

    unverifiedUnverified
    Vendor: HotezaCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions
    product-image

    Hoteza Check-In

    unverifiedUnverified
    Vendor: HotezaCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

    Technical specifications

    Specifications
    Configurations

    Our streamlined onboarding ensures a smooth transition to FX Front Desk. We collaborate with dedicated implementation specialists to configure your system, migrate data, and train your team – all within your desired timeframe. Enjoy comprehensive support and resources every step of the way, from pre-launch to post-implementation, guaranteeing a confident and successful transition to cloud-based hospitality.

    Scalability

    FX Front Desk effortlessly scales alongside your ambitions. Our cloud infrastructure adapts seamlessly to accommodate growth, whether you're managing a cozy boutique or a multi-property group. Handle seasonal surges, unexpected expansions, and evolving needs with confidence, knowing your PMS can flexibly cater to your journey, not hinder it.

    Fee structure

    Monthly Flat Fee
    Pricing:

    FX Front Desk offers flexible pricing tailored to your unique property size and operational needs. Choose from tiered subscription plans based on room count, with transparent fees and no hidden costs. We believe in aligning our success with yours, so you only pay for what you use and scale your investment alongside your growth. Contact us for a personalized quote and discover how FX Front Desk empowers your hospitality journey without breaking the bank.

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