IRIS F&B Mobile Ordering

F&B Mobile Ordering is our online ordering solution, where guests can browse, tap, order and pay, from the comfort of their own device, any time, anywhere in the property - no app required. Mobile Ordering empowers you to reach guests in a way that suits them, and enhance the profitability and efficiency of your F&B operations through faster and more precise order processing.

Our platform provides a set of highly-configurable modules allowing hotels and restaurants to provide outstanding digital experiences to their guests and staff across all outlets.

• Guests can pre-order, set delivery times, arrange delivery or pick-up, and make payments, all in the palm of their hand.
• Fully integrated with both POS and PMS, our solution drives more sales, FREES up staff and meets the demand from guests for a digital, self service experience.
• The value of being in your guest’s pocket – with digital ordering, hotels generate 20-40% more ancillary revenue. Guests can freely order in their own time, meaning you sell more. Adding upsells and complementary items to menus also drives average guest spend and enriches their experience.
• Maximise sales by expanding mobile ordering across your property (in-room, lobby, poolside, spa and bistro) and give your guests an effortless ordering experience irrespective of their location. 

With mobile ordering, hoteliers save resources and improve service times - orders are processed directly in the kitchen and guests pay online - which increases turnaround time, operational efficiencies and profitability.

Hotels save significant costs by keeping menus updated at the press of a button without the need for expensive re-prints and providing access via a QR code.