Mobile Concierge

IRIS mobile concierge enables guests to send instant service requests direct to hotel staff from their mobile device - instant answers and recommendations 24/7. Requests can be dealt with swiftly and efficiently by the relevant department.

With 73% of guests wanting to interact with hotels via their smartphones, why not provide guests with a digital means of making requests or accessing information in the palm of their hands?

The comprehensive concierge solution provides guests with instant requests, recommendations and booking facilities, on the go. By implementing this solution, hotels can streamline their front desk operations and reduce the need for additional staff, resulting in cost savings:

• Room service, housekeeping, and transportation requests can be directed to the specific departments, streamlining processes and providing the guest with a more efficient and relevant service.
• Save time and resources by giving your guests direct access to information and requests all in the palm of their hand.
• Mobile concierge requests prevent any miscommunication or language barriers for international guests, increase guest satisfaction and boost revenue for hotels. Give guests an easy and accessible means of connecting with you.