Overview

Product features

Integrations

Technical specifications

Advisor

Advisory Services

Reach out to one of ExploreTECH`s experts

Ralph Melis

Hotel and travel distribution technology

About Ralph Melis

Overview

Launch year

2020

Compatible integrations

Description

Streamline guest check-in and check-out processes to reduce wait times and improve overall guest satisfaction.

Enable guests to easily submit and track service requests, resulting in faster responses and improved service delivery.

Allow guests to rate the service they receive in real time, providing valuable feedback to help you quickly address concerns and continually improve service quality.

Enhance the in-room dining experience by providing guest a seamless way to order and track their room service.

Details

Infrastructure detailsStand-alone, Cloud, Open API, Multi-Property

Support languagesENAR

CategoryGuest and traveler tech

SubcategoryGuest stay and journey management platforms

Integrations

API

2-way PMS interface

Technology Integration Agreement

No fee

IndustryHospitality

Screenshots, videos and other resources

View PDF

Product features

Contactless Solutions General

Alerts and Notifications

Automatic Translations

Content Management System (CMS)

Custom Questions

Customise With Brand Identity (Font, Logo, Colors and Images)

Developer SDK

Embed In Existing Website Page

Integrated Payment Gateway

Interactive Content

Lobby Kiosk

Marketing Communications Opt-in

Mobile Access On Any Device

Mobile Optimized/Responsive

Multi-Currency Support

Multi-Lingual

Multi-Property Management

No Download Required

Pre-arrival Upselling And Upgrades

Tag Management & Tracking Configuration

Web Based (Appless)

Web Design

Whitelabel Capability

Sentiment Analysis

Guest Communication

Digital Concierge

Analytics Dashboard

Mobile App

Overview of reviews

General GSO

Book A Restaurant Table

Chat With Front Desk

Check-In Upselling

e-Reg/e-Folio

Easy Room Selection

Guest App Or Web Portal Module

Guest Feedback Module (Comment Cards/Reviews)

Guest Messages and Notifications

Guest Requests

In-Room Dining Ordering

Keyless Entry

Mobile Optimized/Responsive

Multi-Lingual (Guest Facing)

Remote Check-in

Remote Check-in (Dubai Economy and Tourism Department certified)

Room control (lights, temperature, sound)

TV & Room Controls

QR Codes for logging in

Web Based (Appless)

Additional in-room amenities ordering

Digital hotel compendium

Laundry Collection

Digital Concierge

Maintenance Requests

Order tracking

Chatbot functionality

Multi-lingual in one screen

Easy adding of new commands

Request for service and amenities

Security And Compliance Contactless Solutions

Network Security

PCI Compliance Audit

SOC2 Complaint

GDPR Compliant

Guest Experience Guest GSO

Pre-Arrival Emails

Multi-Currency Support

Branding And Customization GSO

Customizable Branded Interface

Content Creation

Content Library

Management and Optimization GSO

PMS Integration

Check-in and Check-out

Access Management (Cloud Based)

Check-In Upselling

Check-Out Time Integration with PMS

Chip & Pin With Card Payment Machines For Pre-auth or Pre-pay

Collect Deposits

Document And Passport Scanning

Door Lock Integration

Easy Room Selection

Flexible Hardware Options (iPad, PC, Tablet)

Guest Management Dashboard

Hotel Website Check-in Portal

ID Verification

Keyless Entry

Pre-Registration Information Collection

Real Time Notification With Housekeeping Staff

Registration Card E-signature

Remote Checkin

Self Service Check-In

Self Service Check-Out

Terms And Conditions Signing

Food and Beverage ordering

Contactless Ordering

Customizable Branded Interface

Dietary Information With Filters For Preferences And Allergens

Digital Menus

Menu Management

Multi-Menu Ordering

Price Explanation

Support Level

Local / Regional Support in Middle East and Africa

Office Hours Online Support

24/7 Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Integrations

Filter:

Clear filter

OPERA Cloud Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Kwentra Property Management System

Vendor verified

Vendor: KwentraCategory: Hospitality operationsSubcategory: Property Management System (PMS)

OPERA 5 Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

OPERA Cloud Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

OPERA 5 Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

TourismInSky

Vendor verified

Vendor: InSky SolutionsCategory: Hospitality operationsSubcategory: Back Office Operations Software

Technical specifications

Specifications

SaaS

IOS | Android

Web | Native

Configurations

Can be 100% custom-branded.

Scalability

Multi-property, Unlimited users

Fee structure

Monthly Flat Fee

Pricing:

Buyers

FAQs

J&R Guest App

Guest App | Check-in/out | Service Requests | Digital Room Key | Service Requests | Payments | Live Guest Reviews | Reservation | In-room dining | Room Controls |

Contactless Solutions General

General GSO

Chatbot functionality

Security And Compliance Contactless Solutions

Guest Experience Guest GSO

Branding And Customization GSO

Management and Optimization GSO

Check-in and Check-out

Food and Beverage ordering

Support Level

Monthly Flat Fee