Product mobiGuest
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mobiGuest

By mobiGuest
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Delight Guests. Boost Revenue. Streamline Operations.

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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2023

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Compatible integrations

3

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Description

MobiGuest offers a comprehensive suite of digital solutions designed to elevate the guest experience in hotels by seamlessly integrating operations, communications, and services. This platform empowers hotels to digitize guest interactions—from check-in to personalized offers—boosting convenience, enhancing engagement, and driving revenue. MobiGuest is particularly suitable for mid-to-large-scale hotels, luxury brands, and boutique properties aiming to enhance guest satisfaction and streamline operations. Key departments benefiting from MobiGuest include front desk, marketing, operations, and guest services, as the platform enables efficient management of check-ins, guest communication, upselling, and feedback collection. By centralizing guest interactions, MobiGuest allows hotel teams to operate more efficiently, focusing on creating memorable guest experiences while automating repetitive tasks, which is especially advantageous for properties seeking to optimize guest engagement digitally.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryHospitality operations
SubcategoryHotel Contactless Solutions
Integrations

mobiGuest seamlessly integrates with your hotel PMS for reservations and guest orders. Some prominent integrations include Mews, Hotelogix, AIO, Lucid. It also integrates with any online payment solutions to allow easy collection of guest payments.

IndustryHospitality

Screenshots, videos and other resources

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MobiGuest

    Product features

    Contactless Solutions General

    Alerts and Notifications
    Custom Questions
    Customise With Brand Identity (Font, Logo, Colors and Images)
    Integrated Payment Gateway
    Interactive Content
    Marketing Communications Opt-in
    Mobile Access On Any Device
    Mobile Optimized/Responsive
    Multi-Currency Support
    Multi-Lingual
    No Download Required
    Pre-arrival Upselling And Upgrades
    Web Based (Appless)
    Web Design
    Whitelabel Capability
    Sentiment Analysis
    Guest Communication
    Digital Concierge
    Analytics Dashboard
    Mobile App
    Chatbot Provides Contextual Support Via Relevant Details
    Overview of reviews

    Security And Compliance Contactless Solutions

    Network Security
    PCI Compliance Audit
    PCI-DDS Compliant Payments

    Tours & Activities Booking

    Whitelabel Capability
    Digital Vouchers and Tickets
    Local Experience Bookings
    Mobile Checkout
    24-Hour Access

    Check-in and Check-out

    Check-In Upselling
    Check-Out Time Integration with PMS
    Guest Management Dashboard
    Pre-Registration Information Collection
    Registration Card E-signature
    Remote Checkin
    Self Service Check-In
    Self Service Check-Out
    Terms And Conditions Signing

    Food and Beverage ordering

    Contactless Ordering
    Customizable Branded Interface
    Dietary Information With Filters For Preferences And Allergens
    Digital Menus
    Menu Management
    Multi-Menu Ordering
    Price Explanation
    Price Management System
    Advanced Ordering
    Digital Staff Ordering

    Support Level

    Office Hours Online Support
    Chat
    E-Training / Online Training
    Dedicated Account manager and Implementation Manager
    Dedicated customer success manager
    Dedicated onboarding specialist
    Webinars and courses
    In-product help and walk throughs

    Integrations

    Filter:

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    Hotelogix Property Management System

    verifiedVendor verified
    Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Mews PMS

    unverifiedUnverified
    Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Aiosell Property Management System

    unverifiedUnverified
    Vendor: AiosellCategory: Hospitality operationsSubcategory: Property Management System (PMS)

    Technical specifications

    Specifications

    Cloud based access from any browser. Android Mobile app for staff also available.

    Configurations

    This vendor supports in configuration 

    Scalability

    Easily scalable from independent hotels to large hotel chains

    Fee structure

    Per room per month with implementation fee
    Starting from:
    $5
    Pricing:

    Explore our diverse range of plans, each designed to provide the features and functionality you need to thrive.

    Buyers

    FAQs

    Are there any additional fees or hidden costs associated with the product?

    No, there are no additional fees or hidden costs associated with our product. All pricing details are transparent and included in the plan you choose. WhatsApp Growth plan includes a max of 2000 messages post which additional charges apply. If you have any questions, please feel free to contact our support team at +91-8123420497

    What happens to the data collected in your product?

    We take utmost care of our client's data and their guests. The data is securely stored in our cloud servers and are governed by our privacy policy and terms of use

    Do you offer training to my staff during the trial period?

    Absolutely, we train your staff to use our system. Our modern and easy to use interface takes little or no training for your staff to start using. We also provide training videos and help articles to further help your staff use the software with full confidence.

    Can I upgrade or downgrade my plan for the product at any time?

    Absolutely. Our QR codes work for all the plans and you can easily upgrade or downgrade your plans. We recommend taking a back up of your data in case you are downgrading to our Go Digital plan.

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