Product Journey Ecommerce
Journey Ecommerce
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Journey Ecommerce
Lisa ButtleSales & Partnership Director
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By Journey
Partially verifiedOverview
Description
Your hotel made shoppable.
Booking rooms is just the start. Our unified ecommerce platform gives your guests everything they want in one basket. Boosting bookings and increasing your guests’ ancillary spend - all while simplifying the experience for both you and your guests.
- Live availability & pricing Give your guests real-time availability and pricing directly from your existing system.
- Friction free bookings. Digital guests expect more now than ever. Deliver a seamless experience and increase direct conversion.
- Increase your TRevPAR. Effortless upgrades and multi-basket orders mean you increase the average spend of your guests.
- Operate smarter. Increasing online bookings means fewer calls, giving your teams the time to focus on your guests.
Details
Infrastructure detailsCloud
Support languagesENAR
CategoryCommercial and distribution
SubcategoryBooking Engine (IBE)
Integrations
No need to change your existing tech. Our headless ecommerce platform wraps around your existing technology, so you can provide a seamless multi-basket experience without changing the systems you already use.
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties
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Product features
IBE Conversion Boosters
Data Analytics and Reporting
Merchandising And Packaging
Transactional Emails
Upselling And Cross Selling
Payment Methods
Support Level
Integrations
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OPERA Cloud Property Management (PMS)
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Specifications
The Ecommerce Platform is designed to slot seamlessly into your existing hotel technology stack. Journey integrates with key tech partners including Oracle, MEWS, Guestline, Sabre, Amadeus, SevenRooms, Resdiary and Stripe. Our team works with your existing providers to configure integrations quickly and smoothly.
Configurations
The onboarding process for Journey's Ecommerce Platform is tailored to the unique needs of each client. Dedicated implementation specialists works closely with clients to understand their specific requirements to ensure a smooth platform onboarding. Journey provides comprehensive training sessions for staff members to ensure they are proficient in using the platform's features effectively. With hands-on support and guidance, hotels can seamlessly integrate the Ecommerce Platform into their operations, optimising efficiency and enhancing the online guest experience from day one.
Scalability
Journey's Ecommerce Platform is built to grow with you. Whether you’re running a single independent hotel or managing a collection of properties, it scales effortlessly across your portfolio. With flexible configuration and powerful backend support, you’ll get consistent, efficient operations across every location. And because it’s modular, you can add the tools you need, when you need them. From room bookings, spa days and treatments, dining reservations, gift vouchers and retail, everything connects seamlessly in one platform.
Fee structure
Performance Based
Pricing:
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FAQs
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