Integrations

Technical specifications

Overview

Launch year

2023

Compatible integrations

Description

Pay @ Counter" by PayOne is an innovative payment solution for restaurants, enabling customers to settle their bills directly at the cashier's counter via the existing POS system. This service seamlessly integrates with the restaurant's POS, eliminating the need for extra hardware or manual payment entries by staff.Key benefits include enhanced customer experience through secure and straightforward transactions, and reduced manual errors, chargebacks, and fraud risks thanks to industry-standard security protocols. Automatic fee display and real-time posting improve transparency and simplify reconciliations, ensuring accurate financial management.In summary, "Pay @ Counter" streamlines payment processing, improves operational efficiency, and boosts customer satisfaction, loyalty, and trust for restaurants.

Details

Infrastructure detailsStand-alone

Support languagesENAR

CategoryFinance and payments

SubcategoryOffline and physical payments

Integrations

IndustryHospitality

Screenshots, videos and other resources

Product features

Payment Methods

American Express

Apple Pay

Credit Card Payments

Google Pay

Installment Plans

Mastercard

Multi-Currency Support

Online Payments

Pay by Link

Payment Log Reports

PCI-DDS Compliant Payments

Visa

Network International

Mada (Saudi Arabia)

Tabby buy now pay later

STC Pay (Saudi Arabia)

Urpay (Saudi Arabia)

SADAD (Saudi Arabia)

Emkan (Saudi Arabia)

Al Rajhi Bank (Saud Arabia)

Riyad Bank (Saud Arabia)

Banque Saudi Fransi

Arab National Bank (Saudi Arabia)

Saudi National Bank (Saui Arabia)

Middle East Payments Services MEPS (Jordan)

CSCBank SAL (Jordan)

Magnati Payment Solutions

Neopay/Mashreq Bank (UAE)

CrediMax (Bahrain)

At Table Payments

Counter Payments

Pre-Authorize A Guest Card For A Certain Amount (Bar Tabs)

Refunds And Voids

Supports High-Transaction Volumes

Customizable Branded Interface

Multi-Lingual (Guest Facing)

Add Gratuities/Tips

Management and Optimization Operations POS

Online Payments

Accepts Apple Pay

Accepts Google Pay

Credit Card Payments

Integrated Payment Gateway

PCI-DDS Compliant Payments

Reception Payments

Support Level

Local / Regional Support in Middle East and Africa

Office Hours Online Support

24/7 Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Integrations

Filter:

Clear filter

Oracle MICROS Simphony POS

Partially verified

Vendor: Oracle HospitalityCategory: Restaurant technologySubcategory: Restaurant Management Software & POS

Technical specifications

Specifications

Configurations

To acquire PayOne's SPI interface, it is advisable to directly contact Oracle or connect with an authorized Oracle Reseller. This strategic approach guarantees a smooth acquisition of the interface, enabling streamlined integration into your business infrastructure. By approaching Oracle or its resellers—either directly or via PayOne—you benefit from extensive expertise and customized guidance. This assists in making an informed decision that aligns with your organization's specific needs and goals.

Scalability

Fee structure

Monthly Flat Fee

Pricing:

PayOne's Pay@Counter offers a transparent and flexible pricing model tailored to suit the diverse needs of businesses in the hospitality sector. Our pricing structure is designed to be scalable and cost-effective, accommodating businesses of all sizes. Whether you prefer a subscription-based model or a pay-as-you-go option, Pay@Counter ensures affordability without compromising on quality. Additionally, our team is available to discuss specific pricing plans and provide clarity on any questions you may have, ensuring transparency and peace of mind throughout the process.

Buyers

FAQs

What type of benefits does your integration provide?

Our integration offers a range of benefits designed to optimize your operations and enhance your customer satisfaction: •Guaranteed bookings and increase revenue •Reduce fraud losses due to reduced manual card entry and encrypted card details •Seamless reconciliations •Enhanced and secure guest experience

What type of integrations do you support?

We currently support the following integrations: Pay-by-Link: PayOne and OPERA integration through OXI and OHIP protocols Pay @ Reception (POS): PayOne and OPERA integration through OPI protocols Pay @ Counter (POS): PayOne and Simphony integration through SPI protocols

What type of payment methods do you support?

We offer comprehensive support for various payment methods across different regions: KSA: Mada,Tabby, STC Pay, UrPay, SADAD, Emkan, Apple Pay, Google Pay, Visa, MasterCard, American Express UAE: Visa, MasterCard, AMEX, Apple Pay, Google Pay, Tabby Jordan: VISA, MASTERCARD, AMEX, Apple Pay, Google Pay

Who are the acquirers you are connected to?

We are connected with a wide network of acquirers to ensure smooth transactions: KSA: Al Rajhi Bank, SNB, Riyad Bank, SAB, Bank Saudi Fransi, ANB, STC Bank, American Express Saudi Arabia, UrPay and Tabby.  Jordan: Network International, MEPS, CSC, American Express Middle East UAE: FAB (Magnati), ADCB, ADIB, Mashreq bank (NeoPay), Tabby Bahrain: CrediMax

What are the solution characteristics?

Our solution is tailored to meet your needs and offers the following features: ِAll of our integrations are validated by Oracle. Our POS integrations are POS vendor agnostic. Support for Multi-Currency-Pricing to cater for diverse markets. Automatic reflection of all payments to the OPERA PMS & Simphony for real-time updates. Seamless and quick integration process. Ability to send payment links via SMS, email, and WhatsApp. Customizable payment screens to align with your branding. We provide robust reporting and analytics tools that will enable you to gain insights into your payment transactions Enhanced security measures such as End-to-End Encryption, PCI Compliance, Risk Rules & Fraud Detection and 3D Secure. We provide 24/7 support.

What are the implementation costs?

In order to proceed with the implementation; the hotel will need to pay Oracle Partner/ Reseller the following fees: - License Fees (One-Time fee) - Implementation Fees (One-Time Fee) - Annual Maintenance Fee (Annual – Recurring Fee) The hotel will also need to pay the Acquirer, the following fees: - Transactional Processing Fees to the Acquirer

What is the implementation process?

OXI (SmartLink for Hospitality) In order to acquire PayOne's OXI interface, it is recommended to initiate contact with Oracle directly or engage with an authorized Oracle Reseller. This strategic approach ensures seamless acquisition of the interface, allowing for streamlined integration within your business infrastructure. By reaching out to Oracle or its resellers (either directly or through PayOne), you gain access to comprehensive expertise and tailored guidance, facilitating an informed decision-making process aligned with your organization's specific requirements and objectives. OPI (Pay @ Reception) To acquire PayOne's OPI interface, it is advisable to directly contact Oracle or connect with an authorized Oracle Reseller. This strategic approach guarantees a smooth acquisition of the interface, enabling streamlined integration into your business infrastructure. By approaching Oracle or its resellers—either directly or via PayOne—you benefit from extensive expertise and customized guidance. This assists in making an informed decision that aligns with your organization's specific needs and goals. SPI (Pay @ Counter) To acquire PayOne's SPI interface, it is advisable to directly contact Oracle or connect with an authorized Oracle Reseller. This strategic approach guarantees a smooth acquisition of the interface, enabling streamlined integration into your business infrastructure. By approaching Oracle or its resellers—either directly or via PayOne—you benefit from extensive expertise and customized guidance. This assists in making an informed decision that aligns with your organization's specific needs and goals. OHIP (Pay-By-Link for Hospitality) PayOne Pay-By-Link solution facilitates seamless integration with Oracle Hospitality Property Management System (OPERA PMS) via the Oracle Hospitality Integration Platform (OHIP). The exchange of data between OPERA PMS and PayOne takes place over secure HTTPS internet channels with robust authentication protocols in place. The integration parameters can be customized allowing for a precise alignment with the specific needs and unique requests of each hotel

How much time does the implementation take?

The implementation typically takes 6-8 weeks, ensuring a swift transition and minimal disruption to your operations.