Product PayOne Pay-By-Link for Hospitality (OHIP)
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PayOne Pay-By-Link for Hospitality (OHIP)

By PayOne
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PayOne Pay-By-Link: Streamlined Payment Processing for Oracle Opera Hotels

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Alia Sheikh
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Li Hawkins

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Overview

Launch year

2023

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Compatible integrations

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Description

PayOne Pay-By-Link enables hotels to send invoices and personalized payment request links to customers via email, SMS, or WhatsApp. This solution provides an automated, hassle-free user experience, allowing hotels to streamline revenue collection, reduce human error, ensure guaranteed bookings, and facilitate automated reconciliation. Additionally, PayOne Pay-By-Link helps generate more revenue through currency conversion through our multi-currency pricing (MCP). 


Through integration with the Oracle Hospitality OPERA property management system (PMS), PayOne Pay-By-Link fetches relevant details of bookings associated with outstanding payments. PayOne Pay-By-Link then sends corresponding personalized payment links through email, SMS, or WhatsApp to customers. 

Upon clicking the payment link, the customer is directed to a web page containing a summary of the booking and presented with available payment methods and supported payment currencies. After providing payment method details, the transaction is processed in association with the hotel’s preferred acquirer. The customer receives an immediate receipt, and payment details are automatically reflected in Oracle Hospitality OPERA. 

PayOne Pay-By-Link is pre-integrated with various acquiring backends, processors, and payment gateways, minimizing the time and effort needed to launch the services for hotels. 

Details

Infrastructure detailsCloud
Support languagesENAR
CategoryFinance and payments
SubcategoryEcommerce payment platforms
Integrations

PayOne Pay-By-Link supports two-way OPERA Xchange Interface (OXI) integration with Oracle Hospitality OPERA, where the integration type is push/pull with OXI as a client. Data transmission between the PMS and PayOne Pay-By-Link occurs through the internet utilizing a secure HTTPS channel with proper authentication. Integration parameters can be tuned to accommodate the hotel’s exact requirements and special requests. 

PayOne Pay-By-Link integration with Oracle Hospitality OPERA PMS supports various payment scenarios, including: 

  • Making new reservations and amending existing ones 
  • Reservation cancellations, no-shows, and reinstating reservations 
  • Reservation share or break 
IndustryHospitality

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    Mada (Saudi Arabia)
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    Al Rajhi Bank (Saud Arabia)
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    Middle East Payments Services MEPS (Jordan)
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    Check-Out Experience

    All Card brands identification
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    Send a payment link from PMS

    General Online POS

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    3-D Secure Payments
    Payment Tokenization

    Support Level

    Local / Regional Support in Middle East and Africa
    Office Hours Online Support
    24/7 Online Support
    Chat
    E-Training / Online Training
    Dedicated Account manager and Implementation Manager
    Dedicated customer success manager
    Dedicated onboarding specialist

    Integrations

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    OPERA Cloud Property Management

    verifiedVendor verified
    Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

    Technical specifications

    Specifications
    Configurations

    PayOne Pay-By-Link solution facilitates seamless integration with Oracle Hospitality Property Management System (OPERA PMS) via the Oracle Hospitality Integration Platform (OHIP). The exchange of data between OPERA PMS and PayOne takes place over secure HTTPS internet channels with robust authentication protocols in place. The integration parameters can be customized allowing for a precise alignment with the specific needs and unique requests of each hotel

    Scalability

    Fee structure

    Monthly Flat Fee
    Pricing:

    PayOne's Pay-by-link for hospitality (OHIP) offers a transparent and flexible pricing model tailored to suit the diverse needs of businesses in the hospitality sector. Our pricing structure is designed to be scalable and cost-effective, accommodating businesses of all sizes. Whether you prefer a subscription-based model or a pay-as-you-go option, Pay-by-link for hospitality (OHIP) ensures affordability without compromising on quality. Additionally, our team is available to discuss specific pricing plans and provide clarity on any questions you may have, ensuring transparency and peace of mind throughout the process.

    Buyers

    FAQs

    What type of benefits does your integration provide?

    Our integration offers a range of benefits designed to optimize your operations and enhance your customer satisfaction: •Guaranteed bookings and increase revenue •Reduce fraud losses due to reduced manual card entry and encrypted card details •Seamless reconciliations •Enhanced and secure guest experience

    What type of integrations do you support?

    We currently support the following integrations: Pay-by-Link: PayOne and OPERA integration through OXI and OHIP protocols Pay @ Reception (POS): PayOne and OPERA integration through OPI protocols Pay @ Counter (POS): PayOne and Simphony integration through SPI protocols

    What type of payment methods do you support?

    We offer comprehensive support for various payment methods across different regions: KSA: Mada,Tabby, STC Pay, UrPay, SADAD, Emkan, Apple Pay, Google Pay, Visa, MasterCard, American Express UAE: Visa, MasterCard, AMEX, Apple Pay, Google Pay, Tabby Jordan: VISA, MASTERCARD, AMEX, Apple Pay, Google Pay

    Who are the acquirers you are connected to?

    We are connected with a wide network of acquirers to ensure smooth transactions: KSA: Al Rajhi Bank, SNB, Riyad Bank, SAB, Bank Saudi Fransi, ANB, STC Bank, American Express Saudi Arabia, UrPay and Tabby.  Jordan: Network International, MEPS, CSC, American Express Middle East UAE: FAB (Magnati), ADCB, ADIB, Mashreq bank (NeoPay), Tabby Bahrain: CrediMax

    What are the solution characteristics?

    Our solution is tailored to meet your needs and offers the following features: ِAll of our integrations are validated by Oracle. Our POS integrations are POS vendor agnostic. Support for Multi-Currency-Pricing to cater for diverse markets. Automatic reflection of all payments to the OPERA PMS & Simphony for real-time updates. Seamless and quick integration process. Ability to send payment links via SMS, email, and WhatsApp. Customizable payment screens to align with your branding. We provide robust reporting and analytics tools that will enable you to gain insights into your payment transactions Enhanced security measures such as End-to-End Encryption, PCI Compliance, Risk Rules & Fraud Detection and 3D Secure. We provide 24/7 support.

    What are the implementation costs?

    In order to proceed with the implementation; the hotel will need to pay Oracle Partner/ Reseller the following fees: - License Fees (One-Time fee) - Implementation Fees (One-Time Fee) - Annual Maintenance Fee (Annual – Recurring Fee) The hotel will also need to pay the Acquirer, the following fees: - Transactional Processing Fees to the Acquirer

    What is the implementation process?

    OXI (SmartLink for Hospitality) In order to acquire PayOne's OXI interface, it is recommended to initiate contact with Oracle directly or engage with an authorized Oracle Reseller. This strategic approach ensures seamless acquisition of the interface, allowing for streamlined integration within your business infrastructure. By reaching out to Oracle or its resellers (either directly or through PayOne), you gain access to comprehensive expertise and tailored guidance, facilitating an informed decision-making process aligned with your organization's specific requirements and objectives. OPI (Pay @ Reception) To acquire PayOne's OPI interface, it is advisable to directly contact Oracle or connect with an authorized Oracle Reseller. This strategic approach guarantees a smooth acquisition of the interface, enabling streamlined integration into your business infrastructure. By approaching Oracle or its resellers—either directly or via PayOne—you benefit from extensive expertise and customized guidance. This assists in making an informed decision that aligns with your organization's specific needs and goals. SPI (Pay @ Counter) To acquire PayOne's SPI interface, it is advisable to directly contact Oracle or connect with an authorized Oracle Reseller. This strategic approach guarantees a smooth acquisition of the interface, enabling streamlined integration into your business infrastructure. By approaching Oracle or its resellers—either directly or via PayOne—you benefit from extensive expertise and customized guidance. This assists in making an informed decision that aligns with your organization's specific needs and goals. OHIP (Pay-By-Link for Hospitality) PayOne Pay-By-Link solution facilitates seamless integration with Oracle Hospitality Property Management System (OPERA PMS) via the Oracle Hospitality Integration Platform (OHIP). The exchange of data between OPERA PMS and PayOne takes place over secure HTTPS internet channels with robust authentication protocols in place. The integration parameters can be customized allowing for a precise alignment with the specific needs and unique requests of each hotel

    How much time does the implementation take?

    The implementation typically takes 6-8 weeks, ensuring a swift transition and minimal disruption to your operations.

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