Integrations

Technical specifications

Advisor

Advisory Services

Reach out to one of ExploreTECH`s experts

Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2024

Compatible integrations

Description

C.r.i.s.: is the virtual hotel assistant based on OpenAI's ChatGPT technology, assisting both guests and the hotel team 24/7. It independently and accurately answers guest questions, handles even the most complex requests, and integrates seamlessly into Re:Guest's Guest Journey, both on the hotel's website messenger and in WhatsApp communication.

C.r.i.s. also knows how to work in a team: it forwards conversations and assigns tasks to human colleagues when it doesn't know how to answer a guest's question. Moreover, it's an excellent salesperson, as it uses every opportunity to guide potential guests towards a booking request without being intrusive.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryGuest and traveler tech

SubcategoryChatbot

Integrations

IndustryHospitality

Screenshots, videos and other resources

Product features

AI And Natural Language Processing (NLP)

A.I. Optimization

FAQ Responses (Canned Responses)

Chatbot Analytics and Data Security

Dashboarding And Data Visualization

Chatbot Integration, Connectivity And APIs

Live Chat Handover

Omnichannel Messaging

Chatbot Provides Contextual Support Via Relevant Details

Guest App Or Web Portal Module

Integration to WhatsApp

Mobile Optimized/Responsive

No Download Required

Omnichannel Communication (Email, Chat, SMS, Whatsapp)

Sentiment Analysis and Chatbot Marketing

24/7 Tailor Made Automatized Service

Customize Answers Depending on Keywords

Customize Offers

Visual Flow Building and Chatbot Customization

Automated Replies

Book Internal Services (e.g: Restaurant, Spa, etc)

Bot Avatar

Bot Builder (Template Answers)

Bot Display Name

City guides and Recommendations

Content Management System (CMS)

Customizable Branded Interface

Digital Concierge

Housekeeping Requests

Multi-Property View

Room Service Ordering

Set Priority Of Bot and Human Agent

Unlimited Users

Support Level

Office Hours Online Support

E-Training / Online Training

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Integrations

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OPERA Cloud Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Stayntouch Hotel PMS

Vendor verified

Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)

D-EDGE - Booking Engine

Vendor verified

Vendor: D-EDGECategory: Commercial and distributionSubcategory: Booking Engine (IBE)

protel Air cloud PMS

Partially verified

Vendor: XN Protel SystemsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Apaleo Open PMS

Partially verified

Vendor: ApaleoCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Guestline Rezlynx PMS

Unverified

Vendor: GuestlineCategory: Hospitality operationsSubcategory: Property Management System (PMS)

CAP Hotel

Unverified

Vendor: CapCornCategory: Hospitality operationsSubcategory: Property Management System (PMS)

OnePageBooking

Unverified

Vendor: Hotel Net SolutionsCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

Technical specifications

Specifications

Configurations

Onboarding with C.r.i.s. AI Hotelbot is a streamlined and efficient process. Our dedicated team will help you integrate it seamlessly into your existing systems and customize the bot to meet your hotel's unique requirements. With comprehensive training and support provided, your staff will quickly adapt to maximize the benefits of this AI-powered solution.

Improve guest interactions, reduce response times, and optimize your hotel's service and sales performance effortlessly with C.r.i.s. AI Hotelbot.

Scalability

Fee structure

Per room per month with implementation fee

Pricing:

C.r.i.s. is not only your first virtual employee, but also the first (and only) one for whom you won't pay any contributions. Unbelievable, isn't it? C.r.i.s. can be combined with all Re:Guest Sales Cycle® packages or stand-alone and integrates perfectly into your hotel team.

Buyers

FAQs