Product RIMS (Reservation Communication System)
RIMS (Reservation Communication System)
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By RIMS Confirmation System
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About Li Hawkins
Overview
Description
RIMS (Reservation Information Management System) is a sophisticated solution developed by MP-Network GmbH to enhance and automate guest communication for hotels and resorts. By transforming standard static email correspondence into dynamic, personalized interactions, RIMS seamlessly integrates with all major Property Management Systems.
With over a decade of experience, RIMS offers more than 20 modules designed to streamline hotel operations. These include fully automated pre-arrival mailings, tools for crafting complex reservation offers swiftly, and upsell communications with real-time availability. Such features enable properties to present a unique, professional email appearance aligned with global leading standards.
The effectiveness of RIMS is evidenced by its adoption by prominent clients worldwide, including luxury brands such as Minor Hotels, IHG, Far East, Ayana, Emaar Hospitality and many more.
Details
Infrastructure detailsStand-alone, Cloud, Multi-Property, Add-on to a res system
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryCustomer Communication
Integrations
We are fully integrated with OPERA on premises, OPERA Cloud, Protel, StayNTouch and many other PMS providers. Also we provide integrations with payment providers to generate payment links via their API.
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Hospitality management companies
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Product features
Customer Communication General
Support Level
Integrations
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OPERA Cloud Property Management
Vendor verifiedOPERA 5 Property Management
Vendor verified
Stayntouch Hotel PMS
Vendor verified
UpsellGuru Pre-Arrival Upselling
Vendor verifiedUpsellGuru On-Arrival Upselling
Vendor verifiedUpsellGuru In-Stay Upselling
Vendor verified
protel Air cloud PMS
Partially verified
Apaleo Open PMS
Partially verifiedTechnical specifications
Specifications
No specific requirements on the client side
Configurations
The onboarding process for the RIMS Confirmation System is designed for a seamless and efficient integration, allowing hotels to quickly access its full range of automated guest communication features. With direct connectivity to all major Property Management Systems, the setup process includes tailored data integration and customization to match each property's specific needs. Our expert support team provides comprehensive training and ongoing assistance, ensuring users can effortlessly navigate the system. This approach enables hotels to maximize the benefits of RIMS from day one, enhancing operational efficiency and elevating the guest experience.
Scalability
The scalability of the RIMS Confirmation System is built to seamlessly adapt to the evolving needs of hotels and resorts. Its robust architecture ensures effortless integration with additional modules and features, allowing properties to expand their use of RIMS without disrupting performance or reliability. Whether managing a boutique hotel or a global hospitality brand, RIMS is designed to handle growing transaction volumes and diverse operational requirements, providing a flexible and future-proof solution for automated guest communication and reservations.
Fee structure
Package Based
Pricing:
Contact us for our price list and tailored quote according to your requirements.
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FAQs
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