Integrations

Technical specifications

Advisor

Advisory Services

Reach out to one of ExploreTECH`s experts

Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2019

Compatible integrations

Description

Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style.

The SABA Chatbot is an automated communication platform that provides a quick and easy way for guests to communicate with a hotel or vacation rental property. Whether requesting services and amenities, asking a question, making a complaint, or seeking recommendations, our intelligent Chatbot provides responses instantly to the guest’s own mobile device, creating a seamless guest experience while removing workload off frontline staff.

This easy to access guest service agent lives and breathes with guests from the moment they book, to the time they check out. And they don’t need to download a thing! The SABA Chatbot is that essential employee you never had, but always needed, to elevate the guest journey and free up staff to engage in more high value tasks.

Details

Infrastructure detailsCloud

Support languagesENAR

CategoryGuest and traveler tech

SubcategoryChatbot

Integrations

The SABA Chatbot module can be operated as a stand-alone platform or integrated to leading job-dispatch systems.

IndustryHospitality

Screenshots, videos and other resources

SABA Chatbot

SABA Product Overview

Product features

AI And Natural Language Processing (NLP)

A.I. Optimization

FAQ Responses (Canned Responses)

Measure Bot Performance and Train For More Efficiency

Real Time 2-Way Translations

Chatbot Analytics and Data Security

Analytics Dashboard

Dashboarding And Data Visualization

End-to-End Encryption

Fallback Rate (FBR) (Bot is unable to gauge the user request)

Tracking Total Number of Users

Chatbot Integration, Connectivity And APIs

Direct Links Hotel Mobile App

Maps Integration

Multi-Property Management

Live Chat Handover

Case Management/Ticketing System

Live Chat Support

Message Routing

Omnichannel Messaging

Alerts and Notifications

Mobile Optimized/Responsive

No Download Required

Sentiment Analysis and Chatbot Marketing

24/7 Tailor Made Automatized Service

Bot Can Identify Sentiment Types and Analyze Emotions

On Property Upsells

Sentiment Analysis Offers Final Output

Visual Flow Building and Chatbot Customization

Automated Replies

Book Internal Services (e.g: Restaurant, Spa, etc)

Bot Avatar

Bot Display Name

Bot Tag Line

City guides and Recommendations

Content Management System (CMS)

Customizable Branded Interface

Digital Concierge

Digital Menus

Housekeeping Requests

QR Codes

Room Service Ordering

Unlimited Users

Support Level

Local / Regional Support in Middle East and Africa

Office Hours Online Support

24/7 Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Self service onboarding tool

Integrations

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SABA Mobile Ordering

Vendor verified

Vendor: Saba HospitalityCategory: Restaurant technologySubcategory: Online Food Ordering Systems

SABA Chatbot

Vendor verified

Vendor: Saba HospitalityCategory: Guest and traveler techSubcategory: Chatbot

SABA Chatbot

Vendor verified

Vendor: Saba HospitalityCategory: Guest and traveler techSubcategory: Chatbot

SABA Digital Compendium

Vendor verified

Vendor: Saba HospitalityCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

FCS1

Unverified

Vendor: FCS SolutionsCategory: Hospitality operationsSubcategory: Back Office Operations Software

Unifocus planning and scheduling

Unverified

Vendor: UnifocusCategory: Hospitality operationsSubcategory: Human Resource Management

hotelkit Collaboration

Unverified

Vendor: hotelkitCategory: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools

Technical specifications

Specifications

The SABA Chatbot module can be operated as a stand-alone platform or integrated to leading job-dispatch systems.

Configurations

Quick and easy onboarding: all system setup and configuration can be completed in a few days.

Scalability

Saba Hospitality's SABA Chatbot is highly scalable, designed to accommodate the evolving needs of your business as it grows. Whether you operate a single property or manage a large hotel chain, our chatbot can seamlessly scale to handle increased volumes of inquiries and interactions. With its robust architecture and flexible configuration options, the SABA Chatbot can effortlessly adapt to changes in demand, ensuring consistent performance and customer satisfaction across all touchpoints, regardless of the scale of your operations.

Fee structure

Per room per month with implementation fee

Starting from:

$2

Pricing:

Pricing depends on size of hotels and/or number of venues. Group and volume discounts are available. Minimum subscription fees apply.

Buyers

FAQs

What services does SABA Hospitality offer?

At SABA Hospitality, we provide innovative digital solutions tailored to the hospitality industry. Our offerings include automated chatbots, mobile and digital ordering systems, digital guides and compendiums, omni-channel messaging, room management tools, guest marketing updates, and event platforms. We’re here to elevate your guest experience while streamlining operations.

How does SABA Hospitality's pricing structure work?

We believe in transparency and flexibility. Our core modules—Digital Compendium, Mobile Ordering, Chatbot, and Room Management—are available at just $1.50 per room per month. To better suit your needs, we also offer bundled packages and optional add-ons. Let’s create a solution that fits your property perfectly.

Is SABA Hospitality's technology compatible with existing hotel systems?

Absolutely! Our solutions are designed to integrate seamlessly with your current systems, enhancing your operations without requiring major changes. We ensure a smooth, hassle-free implementation process to bring our tools to your property.

How does SABA Hospitality ensure data security and guest privacy?

Data security is a top priority for us. We comply with industry standards to safeguard guest information, ensuring that every digital interaction is secure and confidential. Trust is at the heart of everything we do.

What kind of support and training does SABA Hospitality provide during implementation?

We’re with you every step of the way! Our onboarding packages include comprehensive support for data entry, design, and staff training. We want to ensure your team is confident and ready to make the most of our solutions from day one.

SABA Chatbot

Automated Messaging

AI And Natural Language Processing (NLP)

Chatbot Analytics and Data Security

Chatbot Integration, Connectivity And APIs

Live Chat Handover

Omnichannel Messaging

Sentiment Analysis and Chatbot Marketing

Visual Flow Building and Chatbot Customization

Support Level

Per room per month with implementation fee

$2