Overview

Launch year

1988

Compatible integrations

1

Description

The Silverware POS CRM & Loyalty solution is designed to enhance customer relationship management and drive repeat business through a robust loyalty program. This product is ideal for businesses aiming to build stronger customer connections and boost guest retention, including independent hotels, hotel chains, and restaurant groups. The CRM & Loyalty system integrates seamlessly with existing POS systems to offer personalized customer experiences, track guest preferences, and manage loyalty rewards. Its intuitive interface and comprehensive analytics make it easy to implement and adapt to your specific business needs.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryRestaurant technology

SubcategoryRestaurant Customer Relationship Management (CRM)

Integrations

IndustryHospitality

Product features

Automation

Contact Management

Customer Service

Marketing Management

CRM Optimization

CRM Reporting & Analytics

Communication

Sales Management

Support Level

Integrations

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WeBee Suite (Guest App)

Vendor verified

Vendor: WeBeeCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

Technical specifications

Specifications

Configurations

The onboarding process for Silverware POS CRM & Loyalty is streamlined and efficient, beginning with a detailed consultation to understand your specific needs. Our team handles the setup, including data migration and system configuration, ensuring a smooth transition. We provide comprehensive training for your staff to effectively use the CRM and loyalty features. Support is available throughout the implementation to address any issues, ensuring your system is fully operational and optimized from day one.

Scalability

Silverware POS CRM & Loyalty is highly scalable, designed to grow with your business. It efficiently manages increasing customer data and interactions, allowing you to expand your loyalty programs and CRM functionalities as needed. Whether you are scaling up in terms of customer volume or adding new locations, the system adapts seamlessly, ensuring consistent performance and robust analytics to support your evolving business needs.

Fee structure

Pricing:

Pricing details available on vendor website

Buyers

FAQs