Integrations

Technical specifications

Advisor

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Carlos Abou-Diwan

Technology systems design & implementation

About Carlos Abou-Diwan

Overview

Launch year

2016

Compatible integrations

Description

WooHoo® is a Silicon Valley-based solution provider and the developer of WooHoo X Series (JBL by HARMAN) an award-winning enterprise-grade voice AI assistant for the luxury hospitality industry. WooHoo X Series (JBL by HARMAN) combines a phone, alarm clock, speakers, tablet and voice assistant into an all-in-one device and brings the convenience of contactless in-room ordering and automation using just voice commands.

With a completely customizable interface, including preferred wake words, hotels can now personalize their branding and engagement. Guests can also use the multi-lingual touch commands to make requests, phone calls and check F&B menu digitally directly on the WooHoo® device. It is integrated with more than 40 hospitality technology solutions, including property management systems, in-room automation, housekeeping, point of sales systems, and PBX.

Details

Infrastructure detailsMulti-Property

Support languagesENAR

CategoryIn room tech

SubcategorySmart Assistance Devices

Integrations

It is integrated with all major Hotel applications - PMS, PBX, POS, Room Automation , Housekeeping , In Room Dining, Tours and Packages & Dining reservation apps

IndustryHospitality

Screenshots, videos and other resources

Product features

Smart Device Features

Enterprise voice Al assistant

Immersive audio with JBL by HARMAN

7-inch interactive touch display

Anti-theft locking system

Built-in Battery

Guest Experience Smart Devices

Voice-activated control

Digital Concierge

Guest engagement

Upsell Services And Offers

Operations Smart Devices

PMS Integration

Technical & Security

Remote device management

Support Level

Local / Regional Support in Middle East and Africa

Office Hours Online Support

24/7 Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Self service onboarding tool

Integrations

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OPERA Cloud Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

OPERA 5 Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Infrasys Cloud POS

Vendor verified

Vendor: ShijiCategory: Restaurant technologySubcategory: Restaurant Management Software & POS

Infor HMS (Hospitality Management Solution)

Vendor verified

Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Interel OS

Partially verified

Vendor: InterelCategory: Information communication technologySubcategory: Guest Room Management System (GRMS)

Lightspeed Restaurant POS & Payments

Partially verified

Vendor: LightspeedCategory: Restaurant technologySubcategory: Restaurant Management Software & POS

Agilysys

Unverified

Vendor: AgilysysCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Tablecheck

Unverified

Vendor: TablecheckCategory: Hospitality operationsSubcategory: Restaurant Solution

Messagebox

Unverified

Vendor: MessageboxCategory: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools

Amadeus Guest Management

Unverified

Vendor: AmadeusCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Technical specifications

Specifications

N/A

Configurations

The technology supplier has to do the set up from the back end, and training for the client is part of the pricing.

Scalability

We provide a seamless implementation process, tailored to clients specific requirements. Our team is committed to making the process as easy as possible for our clients.

Fee structure

Per room per month with implementation fee

Starting from:

Pricing:

Buyers

FAQs

Can guests conveniently access room service through the device?

Yes, guests can effortlessly browse through the in-room menu and place orders for in-room dining, beverages, SPA services and other available services offered by the hotel.

Can the hotel send promotional offers to the guests through the device?

Yes, the Hotel can send engaging and interactive promotions related to food and beverages, spa services, and more. Guests will receive notifications regarding these offers, along with detailed pricing information, enabling them to easily add their desired items to their orders.

Can the hotel effectively gather feedback from its guests?

Yes, the hotel can seamlessly add feedback questions into the system to collect valuable insights from guests about their experience.

How is the device connected to both the internet and local networks?

The device requires a dedicated VLAN for Wi-Fi connectivity (distinct from the public Wi-Fi) and also needs to be connected to a power socket.

WooHoo X Series (JBL by HARMAN)

NOW EXPERIENCE THE WORLD OF DIGITAL AI ASSISTANT IN HOSPITALITY

Smart Device Features

Guest Experience Smart Devices

Guest engagement

Operations Smart Devices

Technical & Security

Support Level

Per room per month with implementation fee