Integrations

Technical specifications

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Li Hawkins

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Overview

Launch year

2012

Compatible integrations

Description

Stayntouch offers an intuitive Cloud PMS that simplifies hotel operations from end-to-end; including reservation management, front desk management, revenue management, housekeeping, group and allotment handling, financials and reporting, and multi-property management. With Stayntouch PMS, hotels can increase staff productivity, drive revenues, reduce costs, and provide a unique guest experience to fit their brand style and promise. Stayntouch PMS offers unlimited interfaces, open APIs, integrated contactless check-in solutions, and complete remote installation and training, enabling hotel's to scale their business and delight their guests.

Details

Infrastructure detailsCloud, Multi-Property

Support languagesEN

CategoryHospitality operations

SubcategoryProperty Management System (PMS)

Integrations

https://www.stayntouch.com/Integrations-list

IndustryHospitality

Screenshots, videos and other resources

Stayntouch PMS overview

Product features

API connectivity and integrations

Integrates to third party channel management

E-Reputation Monitoring

Integrated ID And Passport Scanner

Integrated Payment Terminal And Card Reader

Integrates with booking engine

Open API support

Integrates with central reservation system

Integration to business intelligence

Integration to revenue management system

Integration to revenue rules engine

Integration to 3rd party rate shoppers

Back Office Management and Administration

Accounting Module

Automated Night Audit

Centralized User And Role Management

Housekeeping Mobile App

Housekeeping Module

Integrated Hotel Back Office System

Mobile Device Notes & Tasks (Voice-to-Text)

Supports Data Import via Excel, CSV

Task Management

Task Manager (Assign by Individual, Department or Custom Group)

Unlimited Users

View dashboards based on user role

Customer Data Management

API Connection to CRM to Enhance CRM Guest Profile

CRM Integration

GDPR Compliant

Guest Profiles

SOC2 Complaint

Reservations and front desk operations

Advance Search Feature With Voice To Text

Advanced Invoicing and Billing

Alerts And Notifications

Automated Reminders

Automated Room Assignments

Centralized Messaging

Check-In Upselling

Digital Registration

Discount Codes (Promocodes)

Group check-in functionality

Integrated Payment Gateway

Mobile Optimized/Responsive

Reservation management

Rules Based Room Assignments

Self Service Check-In

Self Service Check-Out

Tablet/ Kiosk Check-in

Functionality to copy and paste within browser

User interface supports Mouse and Keyboard Function Key

Add reservation notes

Automatically create folios based on rate type

Blacklist

Book multiple packages on a single stay reservation

Manually post charges and credits

Prevent overbooking

Allows for overbooking

Schedule room change throughout stay

Support hourly/day use room rentals

Track market segment

Track reservation requests

Track upgrades

Track upsells

Trigger new rate if room move occurs

Automatically assign rooms

Charge card at checkout

Apply with multiple payment methods

Digital registration cards

Email folio

Guest preference management within reservations

Manually assign rooms

Option for multiple folios

Print folio

Printed registration cards

Provides reservation record, history and trail

Quote functionality for reservations

Real-time selling of rooms inventory with add-ons or enhancements

Route folios

Split rate between multiple guests in one room

Supports add-ons

Supports rate code changes throughout the stay

Supports scheduled charges

Room And Rates Management

Automated Room-Type Pricing

Availability Restrictions

Blended Rates And Promotions

Bulk Updating

Derived Rates

Group Reservations Management

Inventory Grid

Inventory Management

Inventory Restrictions (Allocations & Overbookings)

Lead Days Restrictions

Lenght of Stay (LOS) Restrictions

Policies (Cancellation, Guarantee & Payment)

Rate Packaging Handling Functionality

Create confidential rates

Create corporate rates

Create group rates

Create package allowances

Create promotional codes

Create travel agent rates

Set rates based on dates and day of week

Availability of package reconciliation

Rate code order

Yield based on availability

Yield based on number of rates sold

Group Block Management

Tracking room block activity

24/7 Real-time data

Shoulder night tracking as part of room blocks

Block a full floor for a group

Block rooms for groups

Create contract rates for groups

Create temporary rates for groups

Upload and/or automatically import a rooming list

Batch post charges and credits

Feature for group block release by date

Group billing account

Group block release length of time

Group routing by date or day including amount limits

Identify corporate block

Manual post charges and credits

Mark a group block tentative/definite

Print group invoice

Release block to general availability

Release block to group availability

Rolling group block release

PMS Finance and accounting

Batch post

Email an invoice

Make adjustments to guest charges in either A/R or Front Desk Folio

Print an invoice

Process travel agent commissions

Provide centralized billing

Provide Pro forma consolidated invoice which reads current charge routing rules

Setup group routing charges

Setup transient routing charges

Split charges between multiple guests

Support comp accounting

Accounts receivable feature

Built-in payment processing option

Financial export option

Includes accrual accounting module

Includes cash accounting module

Inclusion of ancillary revenue on folio

Option for 3rd party payments

Supports international tax rates

Supports multiple currencies

Supports multiple payment methods

Trust accounting option

Budget Management

Integration to 3rd party credit card processors in multiple currencies

Enterprise functionality

Manage data at a centralized, enterprise level

Share company and travel agent profiles

View multi-property availability

Multi-property or enterprise configuration available

Vendor provides enterprise-level logins to view all properties

Vendor provides property-level access and permissions for enterprise accounts

Customer data and guest profiles

Add and store guest notes

Collect and store contact preferences

Configure required fields

Provide tracing for profile management

See guest profile on booking screen

Store guest contact information

Store guest preferences

Store guest's preferred payment

Store loyalty member details

Store special requests

Upload guest ID

View guest stay history across multiple profiles

View guest stay history in guest profile

View total guest value

Guest pop-up note functionality available

API Connection to CRM to Enhance CRM Guest Profile

GDPR Compliant

Guest Management Dashboard

Digital Registration

Guest communication

In-Stay Guest Surveys

Email Payment Requests To Guests

Add attachments to guest communication emails

CC others on an email confirmation

Customize guest communication templates to align with property branding

Email folio

Send cancellation emails

Send comment card via email

Send confirmation emails

Send on-property emails

Send pre-arrival emails

Emailing Automation (Pre and Post-Stay)

Send confirmation emails

Send on-property emails

Upsell services and offers

PMS Security And Compliance

SOC I & II Compliant

Supports multi-factor authentication (MFA)

Supports single sign-on

Vendor is able to provide security documentation upon request

Vendor is GDPR compliant

Vendor is PCI compliant

Custom Reports

Audit logs included

Customizable permissions based on user roles

Data export option

PCI-DDS Compliant Payments

Secure guest data storage

Vendor provides data encryption

Vendor provides privacy policy compliance support

Vendor supports PIPEDA compliance

Availability calendar

Access to digital tape chart

Minimum length of stay requirements

Provides group availability

Provides in-house status

Provides occupancy statistics

Rate availability calendar

View availability by room type

View availability by unit

View connecting room availability and potential

PMS Sales and Catering Module

System performance and hosting

Private cloud-based hosting

Host in a SaaS cloud environment

Create and configure notification settings

Provide user-generated reports

Bandwidth monitoring

Built-in performance analytics

Real-time synchronization

Supports over 500 properties

System up-time monitoring

Vendor provides automatic data backup

Vendor provides data migration support

Vendor provides performance analytics and reporting

Vendor provides SLA (Service Level Agreement)

Vendor provides uptime SLA

PMS reporting and analytics

Alerts and Notifications

Ancillary revenue tracking

Multi-property dashboard

Export results in Excel or CSV

Activities reports

Create custom reports

Events reports

Forecast reports

Group reports

Guest birthday, anniversary and/or special occasion reports

Guest communications reports

Guest demographic reports

Housekeeping reports

Marketing reports

Night audit reports

Pickup Analysis

Occupancy reports

Provide cancellation reports

Owners reports

Accounts receivable reports

Reservations reports (arrival, departure, in-house)

Revenue reports available

Revenue forecasting and budgeting

Schedule reports to be emailed

User-friendly reports generation

Integrated booking engine

PMS native integrated booking engine

Book group stays online

Booking cart option

Displays room descriptions and images

Hold a reservation while guest completes online booking process

Integration to 3rd party yield management and/or RMS

Integrations to guest loyalty systems

Mobile booking option

Mobile check-in feature

Online payment option

Options to bundle room rates with local events and amenities

Pre-arrival email option

Real-time availability

Reservation confirmation email

Reservation modification feature

Reservation search function

Secure payment processing

SSL certificates included

Vendor supports personalization

Support Level

24/7 Online Support

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Integrations

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Roomdex

Vendor verified

Vendor: RoomdexCategory: Commercial and distributionSubcategory: Upselling Solutions

UpsellGuru On-Arrival Upselling

Vendor verified

Vendor: UpsellGuruCategory: Commercial and distributionSubcategory: Upselling Solutions

UpsellGuru Pre-Arrival Upselling

Vendor verified

Vendor: UpsellGuruCategory: Commercial and distributionSubcategory: Upselling Solutions

GuestChat

Vendor verified

Vendor: GuestChatCategory: Guest and traveler techSubcategory: Chatbot

CRS

Vendor verified

Vendor: SHR GroupCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

D-EDGE - Channel Manager

Vendor verified

Vendor: D-EDGECategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

RMS

Vendor verified

Vendor: SHR GroupCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

IDeaS G3 RMS

Vendor verified

Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

CRM

Vendor verified

Vendor: SHR GroupCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Cendyn CRM

Vendor verified

Vendor: CendynCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

FLYR Hospitality | Optimize

Vendor verified

Vendor: FLYRCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

TourismInSky

Vendor verified

Vendor: InSky SolutionsCategory: Hospitality operationsSubcategory: Back Office Operations Software

Cendyn CRM

Vendor verified

Vendor: CendynCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

UpsellGuru Pre-Arrival Upselling

Vendor verified

Vendor: UpsellGuruCategory: Commercial and distributionSubcategory: Upselling Solutions

UpsellGuru On-Arrival Upselling

Vendor verified

Vendor: UpsellGuruCategory: Commercial and distributionSubcategory: Upselling Solutions

Thynk Corporate

Vendor verified

Vendor: Thynk.CloudCategory: Commercial and distributionSubcategory: Group Sales management

Thynk Mice

Vendor verified

Vendor: Thynk.CloudCategory: Hospitality operationsSubcategory: Event Management

Thynk Guest

Vendor verified

Vendor: Thynk.CloudCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Thynk Lobby

Vendor verified

Vendor: Thynk.CloudCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

Revinate Guest Feedback

Vendor verified

Vendor: RevinateCategory: Business intelligenceSubcategory: Reputation Management

Woby

Vendor verified

Vendor: WobyCategory: Guest and traveler techSubcategory: Mobile ordering technology

FLYR Hospitality | Insights

Vendor verified

Vendor: FLYRCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

BEONx Sustainable Profit Platform

Vendor verified

Vendor: BEONxCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

WiFi Guest Management

Vendor verified

Vendor: 4WiFiCategory: In room techSubcategory: Guest Internet

Cendyn Digital Marketing Platform

Vendor verified

Vendor: CendynCategory: Commercial and distributionSubcategory: Marketing Platform

Data Management for Hotel Assets by Fairmas

Vendor verified

Vendor: FairmasCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

Revenue Planning & Analytics by Fairmas

Vendor verified

Vendor: FairmasCategory: Business intelligenceSubcategory: Financial planning and reporting

FairPlanner by Fairmas

Vendor verified

Vendor: FairmasCategory: Business intelligenceSubcategory: Financial planning and reporting

Sponteous

Vendor verified

Vendor: SponteousCategory: Commercial and distributionSubcategory: Upselling Solutions

RevControl

Vendor verified

Vendor: RevControlCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

Process Automation (RPA)

Vendor verified

Vendor: RobosizeMECategory: Robotics and automationSubcategory: Automation Solutions

CR:IS AI Hotelbot

Vendor verified

Vendor: ReGuestCategory: Guest and traveler techSubcategory: Chatbot

Business Intelligence

Vendor verified

Vendor: LighthouseCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

Pricing Manager

Vendor verified

Vendor: LighthouseCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

Cendyn Guestrev®

Vendor verified

Vendor: CendynCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

Cendyn CRS

Vendor verified

Vendor: CendynCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

Cendyn Booking Engine

Vendor verified

Vendor: CendynCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

Book4time Spa Management

Vendor verified

Vendor: Book4TimeCategory: Hospitality operationsSubcategory: Back Office Operations Software

D-EDGE - Channel Manager

Vendor verified

Vendor: D-EDGECategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

IDeaS G3 RMS

Vendor verified

Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

Juyo Analytics Data Visualisation

Vendor verified

Vendor: Juyo AnalyticsCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

Roomdex

Vendor verified

Vendor: RoomdexCategory: Commercial and distributionSubcategory: Upselling Solutions

GuestChat

Vendor verified

Vendor: GuestChatCategory: Guest and traveler techSubcategory: Chatbot

The SiteMinder platform

Vendor verified

Vendor: SiteMinderCategory: Commercial and distributionSubcategory: Channel Manager

Duetto RMS

Vendor verified

Vendor: DuettoCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

HotelIQ

Vendor verified

Vendor: HotelIQCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

360° - CRM & Central Data Platform

Vendor verified

Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

RMS

Vendor verified

Vendor: SHR GroupCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

CRS

Vendor verified

Vendor: SHR GroupCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

CRM

Vendor verified

Vendor: SHR GroupCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Automated guest communication

Vendor verified

Vendor: Runnr.aiCategory: Guest and traveler techSubcategory: Chatbot

AeroGuest

Vendor verified

Vendor: AeroGuestCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

dailypoint Data Laundry

Vendor verified

Vendor: dailypointCategory: Business intelligenceSubcategory: Customer Data Platform (CDP)

dailypoint Loyalty

Vendor verified

Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Loyalty Software

Nevayacast.

Partially verified

Vendor: NevayaCategory: In room techSubcategory: Casting Technology

Planet Payment Gateway

Partially verified

Vendor: PlanetCategory: Finance and paymentsSubcategory: Ecommerce payment platforms

Guest messaging

Partially verified

Vendor: GuestTouchCategory: Guest and traveler techSubcategory: Hotel Communication Omni Channel Platform

Digital Guest

Partially verified

Vendor: DigitalGuestCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

Lightspeed Restaurant POS & Payments

Partially verified

Vendor: LightspeedCategory: Restaurant technologySubcategory: Restaurant Management Software & POS

Cubilis Channel Manager

Partially verified

Vendor: StardekkCategory: Commercial and distributionSubcategory: Channel Manager

Cubilis Channel Manager

Partially verified

Vendor: CubilisCategory: Commercial and distributionSubcategory: Channel Manager

Nevayawifi.

Partially verified

Vendor: NevayaCategory: In room techSubcategory: Guest Internet

Nevayatv.

Partially verified

Vendor: NevayaCategory: In room techSubcategory: IPTV/ in-room entertainment

Nevayatouch.

Partially verified

Vendor: NevayaCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

Nevaya

Partially verified

Vendor: NevayaCategory: In room techSubcategory: Casting Technology

Zaplox Mobile Guest App

Unverified

Vendor: ZaploxCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

Zaplox Mobile Key App

Unverified

Vendor: ZaploxCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

Vertical Booking CRS

Unverified

Vendor: ZucchettiCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

STAAH Channel Manager

Unverified

Vendor: STAAHCategory: Commercial and distributionSubcategory: Channel Manager

iVvy's Venue Management Software

Unverified

Vendor: iVvy’sCategory: Commercial and distributionSubcategory: Group Sales management

Amadeus Guest Management

Unverified

Vendor: AmadeusCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Guest Experience App

Unverified

Vendor: AavgoCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

Revinate Marketing

Partially verified

Vendor: RevinateCategory: Commercial and distributionSubcategory: Marketing Platform

SynXis Central Reservation System

Unverified

Vendor: SabreCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

Hoteza Web

Unverified

Vendor: HotezaCategory: Guest and traveler techSubcategory: Mobile ordering technology

Hoteza TV

Unverified

Vendor: HotezaCategory: In room techSubcategory: IPTV/ in-room entertainment

Hapi cloud

Unverified

Vendor: HapiCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

Hoteza HSIA

Unverified

Vendor: HotezaCategory: In room techSubcategory: Guest Internet

Hoteza Hotpad

Unverified

Vendor: HotezaCategory: In room techSubcategory: Guest Internet

Hoteza Mobile

Unverified

Vendor: HotezaCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

Hoteza Check-In

Unverified

Vendor: HotezaCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

Channel Connect

Unverified

Vendor: SabreCategory: Commercial and distributionSubcategory: Channel Manager

dailypoint Marketplace

Unverified

Vendor: dailypointCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

Nuvola™

Unverified

Vendor: SabreCategory: Hospitality operationsSubcategory: Back Office Operations Software

Technical specifications

Specifications

The following features are available via third parties:

Third party online booking engine integrated into PMS
Google Analytics Integration
Metasearch Connectivity
Case Management/Ticketing System
Sales And Marketing module
Spa Management Module
Emailing Automation (Pre and Post-Stay)
Guest CRM
Guest Feedback Module (Comment Cards/Reviews)
Fully automate group resume including guestrooms and F&B
Post banquet event order directly
Provide meeting planner-specific OBE
Block convention space
Block meeting space
Send marketing emails

Dynamic pricing, yielding and rate hurdles can be managed based on occupancy % rules.

Configurations

Easy to Deploy & Train

● Remote or On-site Implementation

Choose a fully remote deployment plan, on-site implementation and consultation, or both.

● Integration Configuration

Efficient and streamlined integrations. Get your entire portfolio set up with our PMS within 30-45 days.

● Comprehensive eLearning Program

Allow your team to learn at their own pace and gain visibility into their progress and course certifications.

● Global & Full-Service Support

24/7 Follow the sun support with a dedicated customer success team.

Scalability

Easily Connect, Scale & Secure Your Tech Stack

A future-proof PMS that makes it easy to scale and connect your entire tech stack across your properties. With Stayntouch, you’ll benefit from:

● A native-cloud, high-performing, reliable, and secure PMS, hosted on AWS.

● Unlimited interfaces. Open and simplified APIs.

● Agile and efficient development process.

● New features and product enhancements every month.

● Multi-property & easy deployment across your entire portfolio.

Fee structure

Monthly Flat Fee

Pricing:

Buyers

FAQs

What is Stayntouch PMS?

Stayntouch PMS is a cloud-based property management system that helps hotels manage reservations, guest check-ins and check-outs, housekeeping, and other operational tasks efficiently.

How do I access Stayntouch PMS?

You can access Stayntouch PMS through Google Chrome by visiting pms.stayntouch.com or pms.eu.stayntouch.com.

What is the Rate Manager tool in Stayntouch PMS?

The Rate Manager is a centralized tool for managing property rates, including setting rate restrictions and adjusting prices.

Why use the Rate Manager if rates are already configured in the settings?

The Rate Manager provides a comprehensive view of rate activity and allows for more efficient management compared to the settings page.

How can I view future rates in the Rate Manager?

Use the filter options on the Rate Manager page to select the desired date range and view future rates.

What reports are available in Stayntouch PMS?

Some popular reports include the Arrivals Report, Mobile Check-In Report, Business on the Books Report, and Group Rooms Report.

How can I manage user permissions in Stayntouch PMS?

Permissions can be assigned to specific user groups, such as hotel admin and front office staff, through the admin settings.

Can I automate tasks across departments?

Yes, Stayntouch PMS allows for task automation across departments to enhance operational efficiency.

Stayntouch Hotel PMS