Product StayPlease Guest
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StayPlease Guest

By Stayplease
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StayPlease Guest

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Victor Benito
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Ralph Melis

Hotel and travel distribution technology

About Ralph Melis

Overview

Launch year

2012

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Compatible integrations

14

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Add-on to

Stayplease Operations

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Description

The main function of this product is to enable guests to access and request hotel services right from their smartphone or in-room tablet. A comprehensive guest experience platform will include features such as:

 

  • Mobile Key
  • Mobile Check-in
  • In room dining
  • Amenities
  • Housekeeping
  • Laundry
  • Facilities Booking
  • Maintenance Requests 
  • Compendium
  • Printing
  • Concierge
  • Order Tracking
  • Chatbot (Possibility of integrate Chat GPT)

 

With Stayplease, your guests will have these benefits:

 

  • Faster and more efficient service
  • No more waiting for busy operator
  • All the service, information, answers at your fingertips
  • Ability to control room technology from the guests’ own devices

 

And you, the hotel, will be able to :

 

  • Scale up service without scaling manpower
  • Streamlined work processes and communication between departments
  • Additional revenue and marketing channel from hotel to guest
  • Provide an exceptional guest experience


Details

Infrastructure details
Support languages
CategoryGuest and traveler tech
SubcategoryGuest stay and journey management platforms
Integrations
All PMS and any other third party
IndustryHospitality

Screenshots, videos and other resources

marketingCollateralResource

    Product features

    Contactless Solutions General

    General GSO

    Book A Restaurant Table
    Chat With Front Desk
    e-Reg/e-Folio
    Easy Room Selection
    Guest App Or Web Portal Module
    Guest Messages and Notifications
    Guest Requests
    In-Room Dining Ordering
    Keyless Entry
    Mobile Optimized/Responsive
    Multi-Lingual (Guest Facing)
    Room control (lights, temperature, sound)
    TV & Room Controls
    QR Codes for logging in
    Web Based (Appless)
    Additional in-room amenities ordering
    Digital hotel compendium
    Laundry Collection
    Facilities Booking
    Digital Concierge
    Maintenance Requests
    Order tracking

    Chatbot functionality

    FAQ Responses (Canned Responses)
    Easy adding of new commands
    Request for service and amenities

    Security And Compliance Contactless Solutions

    Guest facing experience optimization

    Branding And Customization GSO

    Management and Optimization GSO

    Check-in and Check-out

    Food and Beverage ordering

    Support Level

    24/7 Online Support
    Chat
    E-Training / Online Training
    Dedicated Account manager and Implementation Manager

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    Technical specifications

    Specifications

    - Subject to suitable 3G / 4G network and hosting available for property

    - PC /Mac Desktop - Chrome /Safari

    - Mobile Device with Android 7.0 and above or Apple IOS devices (7.0 and above) . Handsets must be

    approved for compatibility

    - Mobile Devices and one Interface PC/ VM to be provided by customer

    - Interface PC spec: Core i5 Duo Core 3.5Ghz CPU 100G HDD, Windows 7 Pro or above.

    - Interface:

    HTNG: OPX_STAYPLEASE

    Configurations
    Deployed in 4 weeks
    Scalability
    SAAS Service, easily scalable

    Fee structure

    Annual Flat Fee
    Starting from:
    Pricing:

    Buyers

    FAQs