Product iCharge Enterprise
iCharge Enterprise
Vendor verifiedThe next generation Communications Management Solution with data analytics and reporting
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By TigerTMS
Vendor verifiedOverview
Description
iCharge Enterprise offers a comprehensive set of Communication Management features to provide real-time information that improve operations. Examples include;
- Dashboard view of your hotel operations including; room status, occupancy levels, system alerts
- Fast billing of voice usage for guests and administration teams
- Automatic production of a range of reports to give detailed analysis, and enable operational improvements
Key benefits:
- Enhanced Visibility: Gain real-time insights into telephony use, filter on call cost and/or call charge.
- Insights: Select to see the number of incoming and/or outgoing calls, and whether they were from guest (chargeable) or from staff (operational cost).
- Improved Service: Report on charges from the minibar per room and enable accurate billing to the guest.
- Integration: iCharge Enterprise incorporates iLink; the Gold Standard for Hospitality Middleware, providing interface connectivity to ensure every part of the infrastructure is linked for optimal performance and functionality.
Ideal for: For all hotel types, whether an independent or chain with multiple properties seeking to integration of Property management systems, to ensure every part of the infreastructure is linked for optimal performance and functionality.
Details
Infrastructure detailsStand-alone, Cloud, Multi-Property
Support languagesEN
CategoryInformation communication technology
SubcategoryTelephone Systems / PBX
Integrations
At the core of iCharge Enterprise is iLink – the Gold Standard for Hospitality Middleware. This provides interface connectivity to ensure every part of the infrastructure is linked for optimal performance and functionality. Our communications manager platform enhances the guest experience by effortlessly integrating PBX, Voicemail, High speed internet access (HSIA), call accounting and many other hotel systems, and produces comprehensive real-time and analytical reports that help hoteliers improve operational effectiveness and enhance the guest experience.
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies
Screenshots, videos and other resources
Product features
General Telephone Systems
Support Level
Integrations
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OPERA Cloud Property Management
Vendor verifiedOPERA 5 Property Management
Vendor verifiedOracle Hospitality Integration Platform ( OHIP )
Vendor verifiedTechnical specifications
Specifications
Configurations
Our onboarding process for TigerTMS, iCharge Enterprise is designed to be smooth and efficient. Our experienced team are involved throughout the configuration process, ensuring a seamless integration with your existing systems. We provide comprehensive training and ongoing support to empower your team to effectively utilise all the features of TigerTMS iCharge Enterprise, and maximise your return on investment.
Scalability
TigerTMS, iCharge is designed to scale seamlessly with your business growth. Whether you're a small independent or chain with multiple properties, our solution can accommodate your evolving needs.
Fee structure
Price Per User
Pricing:
We understand hospitality properties are unique, each having different requirements and numbers of rooms etc. One of our dedicated Sales Team will be happy to provide pricing appropriate for your property.
Buyers
FAQs
FAQs
Is iCharge the same as iCharge Enterprise?