Integrations

Technical specifications

Advisor

Advisory Services

Reach out to one of ExploreTECH`s experts

Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2013

Compatible integrations

Description

UpMail is a powerful sales platform designed to enhance sales effectiveness within the hotel sales arena.

Its primary function is to provide sales teams with personalised email templates and automated workflows, enabling them to streamline communication and engage with leads more effectively.

The output is a media rich email that lands within the body of the prospects inbox and immediately starts telling the story of that hotel.

Templates are NOT limited to any language, whatever the language of the prospects, the seller will be able to communicate in that language.

In addition, templates can be created for any segment, be it local catering or the international incentive market, Upmail is a tool that adapts the sales strategy of each hotel.

UpMail for Closing deals is ideal for hotels and hotel groups wanting to take control of their group and event inquiry sales process, by driving efficiency in team workflow, optimising conversion and increasing the value of each booking.

Details

Infrastructure detailsStand-alone, Open API, Multi-Property

Support languagesENAR

CategoryCommercial and distribution

SubcategoryGroup and Events RFP Tool

Integrations

Integrations with Office 365 / G Suite, Salesforce, Amadeus Delphi and Oracle Cloud OSEM ensure a smooth workflow for sales teams when responding to groups and event inquiries.

IndustryHospitality

Screenshots, videos and other resources

UpMail for Closing Deals

Product features

Data Analytics and Reporting

Conversion Rate Reports

GDPR Compliant

Export results in Excel or CSV

General Group RFP

Banquet Event Order Management

Centralized Multi-Hotel/Multi-Brand Solution

Chain Dashboard

Contact Management

Content And File Management

Contract Management

Customizable Branded Interface

Dashboarding And Data Visualization

E-Signatures

Group Pricing And Evaluation

Mobile Friendly Design

Mobile Optimized/Responsive

Personalized One-To-One Communication

Response Management

Sales Conversion Analytics

Single Sign-On (SSO) Feature Available

Team Collaboration

Workflow Automations

Languages supported for your guests

Arabic

Czech

Danish

Dutch

English

Finnish

French

German

Hebrew

Hungarian

Italian

Japanese

Korean

Norwegian

Polish

Portuguese

Russian

Simple Mandarin

Slovak

Spanish

Swedish

Thai

Traditional Chinese

Turkish

Vietnamese

Support Level

Office Hours Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Integrations

Filter:

Clear filter

OPERA Cloud Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

OPERA Cloud Sales and Event Management

Partially verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Sales and Catering Solution

Technical specifications

Specifications

UpMail is a cloud-based technology (SAAS) and in most cases doesn’t require the involvement of your IT team.

For some specific integration requirement and depending on your organization’s IT infrastructure it may require your IT team to adjust some basic parameters.

Configurations

The onboarding process for UpMail is designed for seamless integration into your sales team's workflow. Our dedicated customer success team works closely with yours to understand your specific requirements and goals. From initial setup to personalized training sessions, we guide you through every step of implementation, ensuring a smooth transition. With comprehensive support and ongoing assistance, we empower your sales team to leverage the full potential of our platform and maximize their effectiveness from day one.

Typical onboarding is between 3 to 4 weeks after signature of service agreement working with one project champion

Scalability

UpMail Sales Enablement offers exceptional scalability to adapt to the evolving needs of your hotel sales operation. Whether you're a small independent hotel or a large chain, our platform seamlessly scales to accommodate your growing sales team and increasing volume of leads. With robust features and flexible infrastructure, UpMail empowers your team to expand outreach efforts and drive revenue growth without limitations. As your business grows, our solution ensures consistent performance and continued optimization, enabling you to achieve your sales objectives with confidence.

Fee structure

Annual Flat Fee

Pricing:

Price from $3989 USD annually

Includes 3 users

Additional users from $320

Contact UpMail at hello@upmailsolutions.com to book in a discovery call and demo

Buyers

FAQs

What is UpMail?

UpMail is a cloud-based sales enablement platform tailored specifically for B2B sales teams in the hotel industry. It focuses on optimizing email communications for Groups, Meetings, and Events, allowing sales teams to digitalize their processes and enhance the customer buying experience. UpMail integrates enriched custom content into sales emails, utilizing a powerful recommendation engine to differentiate hotel offerings effectively.

Who is UpMail for?

UpMail is primarily designed for hotel sales teams engaged in one-to-one selling of Groups, Meetings, and Events. It can be adapted for use by both individual hotels and hotel groups, supporting various sales structures, including on-property, cluster, and above-property teams.

How does UpMail work?

UpMail operates as a plug-in for popular email clients like Outlook and Gmail, as well as CRM and Sales & Catering systems. It allows users to send and receive emails directly from their accounts using branded templates that support the inclusion of multimedia content (videos, GIFs, images, PDFs, and links) and electronic signatures. This functionality streamlines the proposal creation process and enhances engagement with prospects.

Is UpMail a proposal tool?

Yes, UpMail serves as a proposal tool, but its capabilities extend beyond just responding to Requests for Proposals (RFPs). It supports proactive sales efforts, including prospecting, nurturing leads, and managing follow-ups. The platform's flexible templates can be customized for various sales scenarios, making it a versatile tool for hotel sales teams.

How does UpMail improve sales productivity?

By streamlining the proposal creation process, enabling personalized communications, and providing valuable insights into client engagement, UpMail significantly boosts sales productivity. The platform's integration with existing email and CRM systems allows sales teams to work more efficiently, ultimately driving higher conversion rates for group bookings. These FAQs highlight the core functionalities and benefits of UpMail for hotel sales teams, emphasizing its role in enhancing proposal management and prospecting efforts.

UpMail for Closing Deals