Product UpsellGuru On-Arrival Upselling
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UpsellGuru On-Arrival Upselling

By UpsellGuru
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Seamless Upselling, Every Step of the Way

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Karl Schmidtner
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Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2021

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Compatible integrations

19

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Description

Our cutting-edge solution is designed to empower your front desk staff with the tools they need to seamlessly upsell services and amenities, turning each guest interaction into an opportunity to boost profits and exceed expectations.Key Features:Smart Upsell Recommendations for each arrival Monthly upselling targets setting & tracking Agent incentive structures to motivate and retain staffAudit management for easy commission handling Insight into revenues generated by each offer and agentOn-site training & dedicated Customer Success Consultant to train and support the front-line team.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryCommercial and distribution
SubcategoryUpselling Solutions
Integrations
IndustryHospitality

Screenshots, videos and other resources

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    Product features

    Data Analytics and Reporting

    Conversion Rate Reports
    GDPR Compliant
    Real time reporting
    Export results in Excel or CSV

    Integration, Connectivity And APIs Upselling

    1 Way API Connectivity
    2 Way OXI Interface
    Backend OTA Connectivity
    Open API

    Upselling Capabilities /Options

    Check-In Upselling
    Dynamic Upgrade Pricing
    On Property Upsells
    Packages & deals
    Property Level management
    Real Time Live Availability
    Supports Multiple PMS
    Upsell Content To Front Desk & Reservation Agents
    Upsell Services And Offers
    Attribute based selling
    Easy Room Selection

    Upselling automation

    PMS Posting
    Persona engine for improved conversion
    Yielding (Revenue Management) Module
    Weekly availability (day of the week and time based)
    Seasonal availability

    Upselling customization

    Image gallery

    Languages supported for your guests

    Upselling settings and management

    Deal/Offer Templates Library
    Role-Based Access for Users
    Chain Dashboard

    Support Level

    Office Hours Online Support
    Chat
    E-Training / Online Training
    Dedicated Account manager and Implementation Manager
    Dedicated customer success manager
    Dedicated onboarding specialist
    Webinars and courses
    Self service onboarding tool

    Integrations

    Filter:

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    OPERA Cloud Property Management

    verifiedVendor verified
    Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    OPERA 5 Property Management

    verifiedVendor verified
    Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Stayntouch Hotel PMS

    verifiedVendor verified
    Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    D-EDGE - Channel Manager

    verifiedVendor verified
    Vendor: D-EDGECategory: Commercial and distributionSubcategory: Central Reservation System (CRS)
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    D-EDGE - Channel Manager

    verifiedVendor verified
    Vendor: D-EDGECategory: Commercial and distributionSubcategory: Central Reservation System (CRS)
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    dailypoint Data Laundry

    verifiedVendor verified
    Vendor: dailypointCategory: Business intelligenceSubcategory: Customer Data Platform (CDP)
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    360° - CRM & Central Data Platform

    verifiedVendor verified
    Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
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    Infor HMS (Hospitality Management Solution)

    verifiedVendor verified
    Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    D-EDGE - Booking Engine

    verifiedVendor verified
    Vendor: D-EDGECategory: Commercial and distributionSubcategory: Booking Engine (IBE)
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    HotelTime PMS

    verifiedVendor verified
    Vendor: HotelTime SolutionsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    dailypoint Loyalty

    verifiedVendor verified
    Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Loyalty Software
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    Stayntouch Hotel PMS

    verifiedVendor verified
    Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    protel Air cloud PMS

    partially_perifiedPartially verified
    Vendor: XN Protel SystemsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    RMS Cloud

    unverifiedUnverified
    Vendor: RMS CloudCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Clock PMS+

    partially_perifiedPartially verified
    Vendor: Clock PMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    RMS Cloud

    unverifiedUnverified
    Vendor: RMS CloudCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    dailypoint Marketplace

    unverifiedUnverified
    Vendor: dailypointCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms
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    Mews PMS

    unverifiedUnverified
    Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Hapi cloud

    unverifiedUnverified
    Vendor: HapiCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

    Technical specifications

    Specifications
    Configurations

    UpsellGuru's onboarding is designed for effortless integration. We begin with understanding your unique needs and goals, followed by seamless data connection with your existing PMS and CRS. Our dedicated success team then guides you through intuitive platform configuration and personalized training, ensuring your upselling journey starts off smooth and optimized. You'll be sending data-driven upsells in no time, maximizing guest engagement and revenue.

    Scalability


    UpsellGuru seamlessly scales alongside your business. Our cloud-based platform handles high volumes of guest data and transactions effortlessly, adapting to growth whether you're a charming boutique hotel or a bustling chain. Whether you manage a handful of properties or hundreds, UpsellGuru delivers powerful upselling insights and automation, empowering you to maximize revenue potential at every stage.

    Fee structure

    Monthly Flat Fee
    Pricing:

    Buyers

    FAQs

    What differentiates UpsellGuru from the competition?

    UpsellGuru helps hotels unlock their upselling potential throughout the guest journey. By leveraging on automated, dynamic and customized pre-arrival, on-arrival and in-stay upselling solutions, you can optimize revenue and profit and increase guest satisfaction. With dynamic pricing and bid-for-upgrade, UpsellGuru sets itself apart from the competition.

    Can UpsellGuru integrate with my existing PMS?

    UpsellGuru offers integration with various popular property management systems (PMS). This means that you can connect UpsellGuru to your existing PMS software, allowing for a seamless flow of guest data and bookings between the two systems. You may refer to our list of PMS partners here: www.upsellguru.com/integrations

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