This technology provider focuses on the Hospitality Industry. This provider has individual products available, and the technology is Cloud Based.

The departments which will benefit from this technology are:

• Customer Service: boost customer experience by proactively delivering what customers want, when they need it.  

• Technology: The IEP’s low code platform enables simplified integration & on-boarding of new use cases, thereby ▼ reducing strain on the organization’s in-house IT departments  

• Operations: Business processes made more efficient by ▼ eliminating data redundancies and▲ centralizing customer data from all sources and making it readily available to other systems for all customer experience initiatives

• Sales and Marketing: More targeted campaigns that resonate with the customer’s persona increases and ▲ Automated nurturing augments sales productivity and ▲ increases number of qualified leads

• Finance: ▼ Costs are minimized by precision targeting - Analytics & reporting: ▲ “Make sense” of your customer data, whether it is structured or unstructured and Access customer data and send relevant communications to your customers in real-time

• Analytics & reporting: ▲ “Make sense” of your customer data, whether it is structured or unstructured and Access customer data and send relevant communications to your customers in real-time

Please have a look at below mentioned short videos:
What we do:            https://www.ngdata.com/ngdata-customer-engagement-video/
Product video:        https://www.ngdata.com/ngdata-iep-platform-product-movie

Here you can find a client story: https://www.ngdata.com/customer-story/client-success-story-global-integrated-resort/