Product B2B CRM
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B2B CRM

By Cendyn
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Take the lead with your sales pipeline and drive demand across your corporate business.

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Derek Stevens
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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2000

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Compatible integrations

2

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Description

Integrate your most important data and centralize all relevant profile, reservation and production data at the account level. Eliminate time-consuming sales tasks and increase productivity with a full account and opportunity lifecycle management.Track each step of the sales stage and gain full visibility of your sales pipeline, from the lead to when the business is won.Create highly bespoke, automatic and ad hoc sales campaigns targeting your corporate clients and travel agents.

Details

Infrastructure detailsCloud, Multi-Property
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Relationship Management System (CRM)
Integrations
IndustryHospitality

Screenshots, videos and other resources

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    Product features

    Automation

    Database Health Monitoring
    Deal Management Automation
    Email Automation
    Workflow Automations
    Moving Data From One System To Another
    Contract Management
    Daily Report Aggregation And Distribution
    Commission Tracking

    Contact Management

    Attribute Based Segmentation
    Call Logging
    Channel/Market Based Segmentation
    Consolidate Revenues and Pickups across profiles
    Contact Management & Segmentation
    Contact Segmentation
    Customize Offers
    GDPR Compliant
    Geographic Based Segmentation
    List Creations

    Customer Service

    Activity Dashboard
    Case Management/Ticketing System
    FAQ Pages
    FAQ Responses (Canned Responses)
    Personalized One-To-One Communication

    Marketing Management

    Campaign Analytics
    Campaign Management
    Campaign Templates
    Drag & Drop Template Editor
    Email Marketing
    Email Marketing Integration
    Email Newsletters
    Marketing Automation
    Marketing Dashboard
    Segmented Emailing (Reservation Type, Demographics, etc.)
    Template Importing
    WYSIWYG - HTML Editor
    Insight Management (customer country / returning customer)

    CRM Optimization

    A/B Testing And Optimization
    Centralized Data Warehouse
    Centralized Multi-Hotel/Multi-Brand Solution
    Centralized User And Role Management
    Content And File Management
    Email Client Integration
    Enhance Content With Images And Logos
    Flexible User Rights And Roles
    Mobile Optimized/Responsive
    Multi-Property Management
    Role-Based Views

    CRM Reporting & Analytics

    Analytics And Reporting
    Business Intelligence and Analytics
    Dashboarding And Data Visualization

    Communication

    Sales Management

    Corporate And Travel Agency Account Tracking
    Lead Management
    Sales Analytics
    Sales Data
    Sales Forecasting
    Sales Performance Management
    Sales Team Productivity Tracking
    Monthly Top Producers

    Support Level

    24/7 Online Support
    E-Training / Online Training
    Dedicated Account manager and Implementation Manager
    Dedicated customer success manager
    Dedicated onboarding specialist
    Webinars and courses

    Integrations

    Filter:

    Clear filter
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    Infor HMS (Hospitality Management Solution)

    verifiedVendor verified
    Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Clock PMS+

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    Vendor: Clock PMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)

    Technical specifications

    Specifications
    Configurations
    No specific configuration required
    Scalability

    Fee structure

    Monthly Flat Fee
    Starting from:
    Pricing:
    Pricing is determined by several factors including, but not limited to, number of rooms, integrations, and Cendyn products purchased, to name a few. Please contact us for more information.

    Buyers

    FAQs

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