Integrations

Technical specifications

Advisor

Advisory Services

Reach out to one of ExploreTECH`s experts

Ralph Melis

Hotel and travel distribution technology

About Ralph Melis

Overview

Launch year

2018

Compatible integrations

Description

Main Function & USP: Ditch the email ping-pong! Hotel Res Bot automates guest communication and bookings directly through email, saving you time and boosting conversions.

Ideal for: Independent hotels, boutique chains, and small groups who want to personalize guest interactions and streamline reservations, 24/7. ✨

Unique Selling Point: Smarter Than Your Inbox: HERA, our AI assistant, understands guest intent, suggests upsells, and handles payments securely, all within email. No more back-and-forth calls or manual booking!

Integrations Made Easy: Hotel Res Bot seamlessly connects with popular booking engines like BusyRooms and TravelClick, so your workflow stays smooth.

Ready to ditch the reservation rut? Visit our website or contact us today to see HERA in action!

Details

Infrastructure detailsCloud

Support languagesENAR

CategoryRobotics and automation

SubcategoryAutomation Solutions

Integrations

IndustryHospitality

Screenshots, videos and other resources

Product features

Automation

Payment processes

PMS Processes

Data processes

Other processes

Support Level

Office Hours Online Support

Dedicated Account manager and Implementation Manager

Integrations

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Process Automation (RPA)

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Vendor: RobosizeMECategory: Robotics and automationSubcategory: Automation Solutions

Hapi cloud

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Vendor: HapiCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

Technical specifications

Specifications

Configurations

Our friendly experts guide you every step of the way, from setting up email integrations to crafting HERA's responses to match your brand voice. Within a week, you'll witness the magic of automated reservations and delighted guests. No IT headaches or lengthy training – HERA seamlessly blends into your existing workflow, freeing you to focus on what you do best: creating unforgettable experiences.

Scalability

HERA scales effortlessly alongside your hospitality ambitions. Whether you're a charming boutique hotel or a growing hotel group, HERA seamlessly adapts to handle increasing booking volumes and guest interactions. Its cloud-based architecture eliminates infrastructure limitations, letting you focus on expansion while HERA efficiently manages communication and reservations. No matter your size, HERA ensures personalized guest experiences and streamlined operations, growing with you every step of the way. Imagine scaling your reservations without scaling your workload – that's the HERA advantage.

Fee structure

Project Based

Pricing:

Hotel Res Bot offers a flexible pricing model for HERA Hotel Reservation Bot, tailored to accommodate the diverse needs of hoteliers. Our pricing structure is transparent and scalable, allowing hotels to choose from a range of packages based on their specific requirements and budget constraints. Whether you prefer a subscription-based model or a pay-per-use arrangement, we provide cost-effective solutions that ensure maximum value for your investment. Additionally, we offer customizable pricing plans and transparent pricing tiers, enabling hotels to select the option that best aligns with their business goals and financial objectives.

Buyers

FAQs

What is the Hotel Reservation Bot, and how can it benefit my hotel?

The Hotel Reservation Bot is an AI-powered solution that automates the hotel reservation process through platforms like WhatsApp, Facebook Messenger, and your hotel’s website. It enhances guest experience by providing instant, personalized responses, streamlining booking inquiries, and reducing the workload on your front desk team.

How does the bot handle complex reservation requests?

The bot is designed with advanced AI to understand various guest queries, including room types, availability, pricing, and special requests. For highly complex questions, it seamlessly escalates to your hotel staff for manual assistance, ensuring no booking opportunity is lost.

Is the bot customizable to reflect my hotel's branding?

Yes, the bot can be fully customized to match your hotel’s brand identity, including logo, color scheme, and personalized messaging. This ensures a consistent guest experience across all touchpoints.

How does the bot integrate with my existing systems, such as PMS or CRM?

The Hotel Reservation Bot integrates with popular property management systems (PMS) and customer relationship management (CRM) tools. This integration ensures real-time updates on room availability, guest preferences, and booking data synchronization.

What languages does the Hotel Reservation Bot support?

The bot supports multiple languages, enabling you to cater to a diverse range of guests. This feature helps international travelers easily communicate and make reservations in their preferred language.

HERA Hotel Reservation Bot

Your AI-powered Reservation Superhero

Automation

Payment processes

PMS Processes

Data processes

Other processes

Support Level

Project Based