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Li Hawkins

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Overview

Launch year

2020

Compatible integrations

Description

HotelSystems CRM is a comprehensive customer relationship management tool designed to enhance guest engagement and streamline operations for hotels. It provides a centralized platform for managing guest interactions, tracking preferences, and personalizing communication, resulting in improved guest satisfaction and loyalty. Ideal for independent hotels and small to mid-sized chains, the CRM is tailored to fit various business scales and needs. While it offers robust features out-of-the-box, integration with existing property management systems (PMS) and booking engines is available to ensure seamless implementation and data synchronization.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryGuest and traveler tech

SubcategoryCustomer Relationship Management System (CRM)

Integrations

IndustryHospitality

Product features

Automation

Contact Management

Customer Service

Marketing Management

CRM Optimization

CRM Reporting & Analytics

Communication

Sales Management

Support Level

Integrations

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Technical specifications

Specifications

Configurations

Onboarding with HotelSystems CRM is streamlined and efficient, designed to ensure a smooth transition for users. Our team provides comprehensive training and personalized support to configure the system according to your specific needs. We facilitate seamless integration with existing systems and offer step-by-step guidance through setup. Our goal is to enable you to quickly leverage CRM capabilities, enhancing guest relationships and operational efficiency from day one.

Scalability

HotelSystems CRM offers exceptional scalability, accommodating the needs of both growing and established hospitality businesses. Its flexible architecture supports expansion by seamlessly integrating with additional modules and third-party systems as your requirements evolve. Whether you’re managing a small boutique hotel or a large chain, the CRM adapts to your scale, ensuring robust performance and reliable service at every level. This adaptability allows for continuous growth without compromising system efficiency.

Fee structure

Pricing:

Pricing details available upon request directly from the vendor

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