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Li Hawkins

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Overview

Launch year

1900

Compatible integrations

Description

Mikos CRM is a comprehensive customer relationship management solution tailored for the hospitality industry. Its primary function is to enhance guest engagement and streamline communication through a unified platform that manages reservations, preferences, and personalized marketing campaigns. Ideal for independent hotels, boutique properties, and small to mid-sized chains, Mikos CRM improves guest satisfaction and loyalty by leveraging data-driven insights. The system integrates seamlessly with existing property management and booking systems, ensuring a smooth implementation and minimal disruption to your current operations.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryGuest and traveler tech

SubcategoryCustomer Relationship Management System (CRM)

Integrations

IndustryHospitality

Product features

Automation

Contact Management

Customer Service

Marketing Management

CRM Optimization

CRM Reporting & Analytics

Communication

Sales Management

Support Level

Integrations

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Technical specifications

Specifications

Configurations

Onboarding with Mikos CRM is designed for simplicity and efficiency. Our team provides comprehensive support throughout the setup process, including integration with your existing property management and booking systems. We handle data migration and offer tailored training to ensure your staff can leverage the CRM’s full capabilities for guest engagement and marketing. Our dedicated support team remains available to address any questions or concerns, ensuring a seamless transition and immediate operational benefits.

Scalability

Mikos CRM is highly scalable, designed to grow alongside your business. Whether you are managing a single property or multiple locations, the system efficiently handles increasing volumes of guest data and communication needs. It adapts seamlessly to expanded operations, integrating with additional systems and accommodating more users as your business evolves. This scalability ensures that Mikos CRM continues to deliver effective guest engagement and marketing solutions, regardless of your business size or complexity.

Fee structure

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Pricing details available upon request directly from the vendor

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