Integrations

Technical specifications

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Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2009

Compatible integrations

Description

Plusgrade's Upstay is a comprehensive platform designed to enhance hotel guest experiences and increase revenue through personalized upselling and ancillary services. The main function of Upstay is to offer guests targeted upsell opportunities during their stay, such as room upgrades, amenities, and experiences, thereby maximizing hotel revenue while improving guest satisfaction. Ideal for a wide range of hospitality businesses, including independent hotels, chains, and boutique properties, Upstay caters to the diverse needs of various accommodation providers. With seamless integrations with leading property management systems and booking platforms, implementing Upstay is effortless and ensures a smooth experience for both hoteliers and guests.

Details

Infrastructure detailsMulti-Property

Support languagesEN

CategoryCommercial and distribution

SubcategoryUpselling Solutions

Integrations

IndustryHospitality

Product features

Data Analytics and Reporting

Integration, Connectivity And APIs Upselling

Fulfillment Task Automation (via Task Mgmt Integrations)

Upselling Capabilities /Options

Automated A/B Testing

Check-In Upselling

Dynamic Upgrade Pricing

Future Stay Offers

Omnichannel Communication (Email, Chat, SMS, Whatsapp)

On Property Upsells

Potential Upselling For Future Bookings

Pre-Arrival Emails

Upselling automation

Upselling customization

Languages supported for your guests

Upselling settings and management

Support Level

Office Hours Online Support

Integrations

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Mews PMS

Unverified

Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

Configurations

The onboarding process for Plusgrade's Upstay is streamlined and efficient, ensuring a smooth transition for hotels integrating our platform. Our dedicated team works closely with each client to understand their specific needs and objectives, providing comprehensive training and support throughout the implementation process. From initial setup to system integration and staff training, we guide our clients every step of the way, ensuring a seamless experience and quick time-to-value for maximizing revenue and enhancing guest experiences.

Scalability

Plusgrade's Upstay offers exceptional scalability, catering to the diverse needs of hotels of all sizes and types. Whether you operate an independent boutique hotel or a global hotel chain, our platform seamlessly scales to accommodate your business growth. With flexible configurations and robust infrastructure, Upstay adapts to your evolving requirements, ensuring optimal performance and continued success. Our scalable solution empowers hotels to expand their operations, drive revenue, and deliver exceptional guest experiences, regardless of their scale or complexity.

Fee structure

Performance Based

Pricing:

A partnership approach with zero up-front capital expenditure and a revenue share model on incremental upgrades and ancillaries purchased.

Buyers

FAQs