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Li Hawkins

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Overview

Launch year

2014

Compatible integrations

Description

RepUp Experiential CRM is a sophisticated customer relationship management solution designed to enhance guest engagement and loyalty. Its main function is to deliver personalized experiences and targeted communication through advanced analytics and automated feedback systems. Ideal for independent hotels, hotel chains, and large property management groups, it helps businesses understand guest preferences and improve service quality. The CRM integrates seamlessly with existing property management systems (PMS) and other technology platforms, ensuring a smooth implementation and cohesive data management.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryGuest and traveler tech

SubcategoryCustomer Relationship Management System (CRM)

Integrations

IndustryHospitality

Product features

Automation

Contact Management

Customer Service

Marketing Management

CRM Optimization

CRM Reporting & Analytics

Communication

Sales Management

Support Level

Integrations

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Technical specifications

Specifications

Configurations

The onboarding process for RepUp Experiential CRM is streamlined to ensure a smooth transition. We start with a comprehensive setup, including system configuration and integration with your existing property management systems (PMS). Our team provides detailed training on using the CRM’s features for personalized guest engagement and feedback management. Ongoing support is available to address any issues and optimize the system’s performance, ensuring your team effectively leverages the CRM from day one.

Scalability

RepUp Experiential CRM is designed for exceptional scalability, accommodating the needs of both small boutique hotels and large hotel chains. The system can effortlessly handle increased guest data, expanded user bases, and more complex engagement strategies as your business grows. Its flexible architecture supports additional features and integrations, ensuring that the CRM adapts seamlessly to evolving operational demands and continues to deliver personalized guest experiences effectively.

Fee structure

Pricing:

Pricing details available upon request directly from the vendor

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