Product Upstay
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Upstay

By Plusgrade
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Upstay
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Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2009

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Compatible integrations

1

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Description

Plusgrade's Upstay is a comprehensive platform designed to enhance hotel guest experiences and increase revenue through personalized upselling and ancillary services. The main function of Upstay is to offer guests targeted upsell opportunities during their stay, such as room upgrades, amenities, and experiences, thereby maximizing hotel revenue while improving guest satisfaction. Ideal for a wide range of hospitality businesses, including independent hotels, chains, and boutique properties, Upstay caters to the diverse needs of various accommodation providers. With seamless integrations with leading property management systems and booking platforms, implementing Upstay is effortless and ensures a smooth experience for both hoteliers and guests.

Details

Infrastructure detailsMulti-Property
Support languagesEN
CategoryCommercial and distribution
SubcategoryUpselling Solutions
Integrations
IndustryHospitality

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Product features

Data Analytics and Reporting

Integration, Connectivity And APIs Upselling

Fulfillment Task Automation (via Task Mgmt Integrations)

Upselling Capabilities /Options

Automated A/B Testing
Check-In Upselling
Dynamic Upgrade Pricing
Future Stay Offers
Omnichannel Communication (Email, Chat, SMS, Whatsapp)
On Property Upsells
Potential Upselling For Future Bookings
Pre-Arrival Emails

Upselling automation

Upselling customization

Languages supported for your guests

Upselling settings and management

Support Level

Office Hours Online Support

Integrations

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Mews PMS

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Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

The onboarding process for Plusgrade's Upstay is streamlined and efficient, ensuring a smooth transition for hotels integrating our platform. Our dedicated team works closely with each client to understand their specific needs and objectives, providing comprehensive training and support throughout the implementation process. From initial setup to system integration and staff training, we guide our clients every step of the way, ensuring a seamless experience and quick time-to-value for maximizing revenue and enhancing guest experiences.

Scalability

Plusgrade's Upstay offers exceptional scalability, catering to the diverse needs of hotels of all sizes and types. Whether you operate an independent boutique hotel or a global hotel chain, our platform seamlessly scales to accommodate your business growth. With flexible configurations and robust infrastructure, Upstay adapts to your evolving requirements, ensuring optimal performance and continued success. Our scalable solution empowers hotels to expand their operations, drive revenue, and deliver exceptional guest experiences, regardless of their scale or complexity.

Fee structure

Performance Based
Pricing:
A partnership approach with zero up-front capital expenditure and a revenue share model on incremental upgrades and ancillaries purchased.

Buyers

FAQs