Integrations

Technical specifications

Advisor

Advisory Services

Reach out to one of ExploreTECH`s experts

Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2022

Compatible integrations

Add-on to

HERA Hotel Reservation Bot

Description

AI Powered Channel Manager for all of your partners that refuse to build an interface and send emails, attachments or make you get the booking from an extranet.

Traditional Channel Managers are great. Unfortunately, many partners refuse to connect to channel managers and instead send an email which your reservation team needs to manually enter into the PMS. Our AI Powered Channel Manager can read those inbound messages and push the bookings to your PMS, fully automatically or if you prefer, with an approval step.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryCommercial and distribution

SubcategoryChannel Manager

Integrations

Our system works with any email client and can deliver bookings to a wide range of PMS & CRS including

TravelClick

OnePageBooking

Opera via OWS

Protel I/O (cloud)

Protel I/O (on prem)

Apaleo

Silverbyte Booking Engine

Bookassist

Hotel Net Solutions - One Page Booking

Phobs (Konix)

SynXis

TravelClick

Mews

Jumeirah Distribution Platform

Dedge - AvailPro

Viato

Dirs21

Siteminder - The booking button

DEDGE - Fast Booking

Eurostar Hotel Group

Open Table

Roiback

P3 Booking Engine

H-Hotels Custom booking engine

Scandic Hotels Custom Booking Engine MiraiBusyRooms

Neobooking

Hotel Easy Booking

Witbooking

Simple Booking

Winks

SHR Windsurer

Rainmaker

Dingus

Yield Planet

Infor - HMS

PSNorderney

ParityTech

Avvio

Opera Cloud - OHIP

IndustryHospitality

Screenshots, videos and other resources

HERA connects your offline channels with your hotel software

Product features

Hospitality Reporting And Data Analytics

Channel Performance

Custom Reports

Customer Data Management

GDPR Compliant

Room And Rates Management

Admin And Management

Centralized User And Role Management

Multi-Currency Support

Distribution Channel Connectivity

Connect to Wholesalers / Bed banks

Integrate to CRS

Optimization Capabilities

Channel management And OTA distribution

PMS Connectivity

Support Level

Office Hours Online Support

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Integrations

Filter:

Clear filter

Hapi cloud

Unverified

Vendor: HapiCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

Technical specifications

Specifications

Cloud solution, no local hosting required

Configurations

Our concierge team completes the setup on your behalf

Scalability

Fully scalable

Fee structure

Tiered Subscriptions

Starting from:

$99

Pricing:

Low Base subscription fee including transactions plus overage fees for high volume,

Buyers

FAQs

What is the Hotel Reservation Bot, and how can it benefit my hotel?

The Hotel Reservation Bot is an AI-powered solution that automates the hotel reservation process through platforms like WhatsApp, Facebook Messenger, and your hotel’s website. It enhances guest experience by providing instant, personalized responses, streamlining booking inquiries, and reducing the workload on your front desk team.

How does the bot handle complex reservation requests?

The bot is designed with advanced AI to understand various guest queries, including room types, availability, pricing, and special requests. For highly complex questions, it seamlessly escalates to your hotel staff for manual assistance, ensuring no booking opportunity is lost.

Is the bot customizable to reflect my hotel's branding?

Yes, the bot can be fully customized to match your hotel’s brand identity, including logo, color scheme, and personalized messaging. This ensures a consistent guest experience across all touchpoints.

How does the bot integrate with my existing systems, such as PMS or CRM?

The Hotel Reservation Bot integrates with popular property management systems (PMS) and customer relationship management (CRM) tools. This integration ensures real-time updates on room availability, guest preferences, and booking data synchronization.

What languages does the Hotel Reservation Bot support?

The bot supports multiple languages, enabling you to cater to a diverse range of guests. This feature helps international travelers easily communicate and make reservations in their preferred language.

AI Channel Manager

Your Hotel Email Reservation Assistant

HERA Hotel Reservation Bot

Hospitality Reporting And Data Analytics

Customer Data Management

Room And Rates Management

Admin And Management

Distribution Channel Connectivity

Optimization Capabilities

Support Level

Tiered Subscriptions

$99