Product AdriaScan Passport/ID Scanner system
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AdriaScan Passport/ID Scanner system

By AdriaScan
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PASSPORT SCANNERS FOR MEDIALOG PMS

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Overview

Launch year

2006

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Compatible integrations

15

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Description

  • IDDEX is a software solution that uses high-speed document readers for scanning and reading data from personal and travel documents.
  • After scanning, software recognizes the document type, extracts all the textual data from the scanned document and automatically transfers them to hotels PMS.
  • IDDEX does not use a database and only transfers data without keeping any personal information after processing the document.
  • Innovative software solution reads passports, ID cards and driver’s licenses from almost all countries around the world.

Details

Infrastructure detailsStand-alone
Support languagesEN
CategoryHospitality operations
SubcategoryIdentity Verification Solutions
Integrations

Integrated with more than 100 hotels PMS

IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations

Screenshots, videos and other resources

Product features

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist

Integrations

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OPERA Cloud Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA 5 Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Oracle Hospitality Integration Platform ( OHIP )

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Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms
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Kwentra Property Management System

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Vendor: KwentraCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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WINHMS PMS

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Vendor: Winsar infosoft Private LimitedCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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eZee Absolute

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Vendor: Yanolja Cloud Solution (formerly eZee)Category: Hospitality operationsSubcategory: Property Management System (PMS)
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Infor HMS (Hospitality Management Solution)

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Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA 5 Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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FX FrontDesk

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Vendor: IDSNextCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Frontdesk Anywhere

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Vendor: Frontdesk AnywhereCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Apaleo Open PMS

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Vendor: ApaleoCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Cloudbeds PMS

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Vendor: CloudbedsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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RMS Cloud

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Vendor: RMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Mews PMS

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Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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HostPMS

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Vendor: Host Hotel SystemsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

Configuration is done by Customer Services department of AdriaScan on each installation.

Scalability


Fee structure

Annual Flat Fee
Pricing:

Pricing details available upon request directly from the vendor

Buyers

FAQs

Which documents does your software read?

AdriaScan IDDEX reads passports, identity cards (ID) and driver’s licenses (DL) from almost all the countries around the world. AdriaScan Sales team will inform you in advance if your hotel is from a country where AdriaScan IDDEX cannot read local documents.

Can a scanner be shared between multiple computers at one time?

One document scanner can only be used on one computer at a time, and AdriaScan IDDEX must be installed on that computer.

Does your software comply with GDPR requirements?

AdriaScan software does not use a database, does not store any details and only transfers data from personal and travel documents into the hotel’s PMS. There are various data protection features that allow hotels to comply with different data privacy laws and regulations.

What is your hardware warranty policy?

AdriaScan supplies high-quality document scanners that come with a standard RTB warranty. For detailed information on AdriaScan RMA policy, repair or replacement, including packaging and shipping instructions, get in touch with our Sales team.

What is your software licensing model?

AdriaScan offers an annual software license that includes remote technical support and upgrades with the latest issued identity documents.

How do you deliver ordered hardware?

AdriaScan offers a next-day hardware shipping policy, subject to the hardware type and availability. We ship the ordered hardware worldwide and we work with the premium carriers such as UPS, FedEx and DHL to provide consistent shipping and delivery services around the globe.

How do you provide customer support?

Customer support is provided from our regional offices in Europe, Asia, Middle East, and Latin America, usually by remote tools such as Bomgar, TeamViewer, AnyDesk, WebEx or similar.