Integrations

Technical specifications

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Ralph Melis

Hotel and travel distribution technology

About Ralph Melis

Overview

Launch year

2009

Compatible integrations

Add-on to

Alliants Experience Platform

Description

Stay connected. A simple and intuitive guest app that facilitates a contactless experience. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay.

Benefits to Guests

ontextual based recommendations and actions based on where the guest is in their journey.
Showcase hotels amenities for guests’ enjoyment
Enable digital keys, contactless check in with timely notifications.

Benefits to Staff

Capture the richest guest information and data from guests.
Show off your amenities, and all you have to offer in one place.
Prompt guests to make purchases at the right time.

Details

Infrastructure detailsCloud, Multi-Property

Support languagesEN

CategoryGuest and traveler tech

SubcategoryGuest stay and journey management platforms

Integrations

Please enquire

IndustryHospitality

This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Resort properties, Independent hotels, Airport hotels, Serviced apartments and extended-stay properties, Hospitality management companies

Screenshots, videos and other resources

Product features

Contactless Solutions General

Alerts and Notifications

Automatic Translations

Content Management System (CMS)

Custom Questions

Customise With Brand Identity (Font, Logo, Colors and Images)

Developer SDK

Embed In Existing Website Page

Integrated Payment Gateway

Interactive Content

Marketing Communications Opt-in

Mobile Access On Any Device

Mobile Optimized/Responsive

Multi-Currency Support

Multi-Lingual

Multi-Property Management

Pre-arrival Upselling And Upgrades

Whitelabel Capability

Guest Communication

Digital Concierge

Analytics Dashboard

Mobile App

General GSO

Book A Restaurant Table

Chat With Front Desk

e-Reg/e-Folio

Guest Requests

In-Room Dining Ordering

Keyless Entry

Mobile Optimized/Responsive

Remote Check-in

Additional in-room amenities ordering

Laundry Collection

Facilities Booking

Digital Concierge

Maintenance Requests

Chatbot functionality

Security And Compliance Contactless Solutions

Network Security

PCI Compliance Audit

PCI-DDS Compliant Payments

GDPR Compliant

ISO 27001 certification

Guest facing experience optimization

Pre-Arrival Emails

Multi-Currency Support

Branding And Customization GSO

Customizable Branded Interface

Management and Optimization GSO

PMS Integration

Integrate to CRS

Check-in and Check-out

Access Management (Cloud Based)

Check-Out Time Integration with PMS

Collect Deposits

Document And Passport Scanning

Door Hardware and Locks

Door Lock Integration

Easy Room Selection

Flexible Hardware Options (iPad, PC, Tablet)

Guest Management Dashboard

Guests Can Create Multiple Key Cards

Hotel Website Check-in Portal

ID Verification

Keyless Entry

Pre-Registration Information Collection

Real Time Notification With Housekeeping Staff

Registration Card E-signature

Remote Checkin

Self Service Check-In

Self Service Check-Out

Supports OTA Reservations

Terms And Conditions Signing

Food and Beverage ordering

Contactless Ordering

Customizable Branded Interface

Price Management System

Support Level

Local / Regional Support in Middle East and Africa

Office Hours Online Support

24/7 Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Self service onboarding tool

Integrations

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IRIS F&B Mobile Ordering

Vendor verified

Vendor: IRISCategory: Guest and traveler techSubcategory: Mobile ordering technology

OPERA Cloud Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

OPERA 5 Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Infor HMS (Hospitality Management Solution)

Vendor verified

Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Shiji Enterprise Platform

Vendor verified

Vendor: ShijiCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Online payments

Vendor verified

Vendor: AdyenCategory: Finance and paymentsSubcategory: Ecommerce payment platforms

Oracle Hospitality Integration Platform ( OHIP )

Vendor verified

Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

IRIS F&B Mobile Ordering

Vendor verified

Vendor: IRISCategory: Guest and traveler techSubcategory: Mobile ordering technology

Apaleo Open PMS

Partially verified

Vendor: ApaleoCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Planet Payment Gateway

Partially verified

Vendor: PlanetCategory: Finance and paymentsSubcategory: Ecommerce payment platforms

Nevaya

Partially verified

Vendor: NevayaCategory: In room techSubcategory: Casting Technology

Core Middleware

Partially verified

Vendor: IreckonuCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

protel Air cloud PMS

Partially verified

Vendor: XN Protel SystemsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Clock PMS+

Partially verified

Vendor: Clock PMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Guestkey SmartSystem

Unverified

Vendor: GuestkeyCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Sevenrooms

Unverified

Vendor: SevenroomsCategory: Hospitality operationsSubcategory: Restaurant Solution

Mobile Access and Keyless Solution

Unverified

Vendor: Assa AbloyCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Vostio Access Management

Unverified

Vendor: Assa AbloyCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

ALICE

Unverified

Vendor: ALICECategory: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools

Visionline Access Management

Unverified

Vendor: Assa AbloyCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Twilio

Unverified

Vendor: TwilioCategory: Guest and traveler techSubcategory: Hotel Communication Omni Channel Platform

Salto Access control

Unverified

Vendor: SaltoCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Property Management System (PMS)

Unverified

Vendor: Busy RoomsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Hapi cloud

Unverified

Vendor: HapiCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

Technical specifications

Specifications

Configurations

The technology supplier has to do the set up from the back end, and training for the client is part of the pricing.

Scalability

Unlimited user logins, unlimited number of properties

Fee structure

Per room per month with implementation fee

Starting from:

Pricing:

Buyers

FAQs

Alliants Guest App