Product Blastness - CRM
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Blastness - CRM

By Blastness
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Increase conversion rates and simplify booking management with a user-friendly, automated tool.

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Alberto BisettoDirector International Business Development
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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2024

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Compatible integrations

0

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Description

Streamline the management of quotations from direct channels such as email, phone calls, and walk-ins. Elevate your customer experience and watch your efficiency soar with our advanced Customer Relationship Management tool.


With our CRM, you can consolidate multiple offers into a single, compelling proposal, transform them into an engaging mini-site, and send them via email or WhatsApp—all in just a few clicks.

Experience simplified operations and enhanced guest satisfaction.


Our CRM solution ensures that every interaction is smooth and efficient, leading to higher conversion rates and delighted customers.

Details

Infrastructure detailsStand-alone, Cloud, Open API
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Relationship Management System (CRM)
Integrations

Please contact us at info@blastness.com

IndustryHospitality

Screenshots, videos and other resources

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    Product features

    Automation

    Email Automation
    Reservation Matching Between Systems

    Contact Management

    Customer Profiling
    Customize Offers
    GDPR Compliant
    Guest Profile Enrichment

    Customer Service

    Activity Dashboard
    Automated Pre-Stay Emails
    Canned Responses For Chat Support
    Chat With Front Desk
    Guest Messages and Notifications
    Live Chat Support
    Multi-Lingual (Guest Facing)
    Personalized One-To-One Communication

    Marketing Management

    WYSIWYG - HTML Editor

    CRM Optimization

    Centralized User And Role Management
    Content And File Management
    Enhance Content With Images And Logos
    Mobile CRM
    Mobile Optimized/Responsive
    Multi-Lingual
    Multi-Property Management

    CRM Reporting & Analytics

    Analytics And Reporting
    Dashboarding And Data Visualization

    Communication

    Live Chat Support

    Sales Management

    Support Level

    Office Hours Online Support
    Chat
    E-Training / Online Training
    Dedicated Account manager and Implementation Manager
    Dedicated customer success manager
    Dedicated onboarding specialist

    Integrations

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    Technical specifications

    Specifications
    Configurations

    The onboarding process for Blastness CRM is a streamlined experience tailored to ensure rapid deployment and seamless integration into your existing operations. Our dedicated team works closely with your organization to gather requirements, configure the platform to your specific needs, and provide comprehensive training to key stakeholders. With minimal disruption, you'll quickly get in touch with your potential guests and increase the possibility of direct bookings.

    Scalability

    Fee structure

    Project Based
    Pricing:

    We provide a variety of flexible, customized contract options to cater to all your service, technology, and commercial support needs. Enjoy the convenience of deferred payment methods, aligned with achieving shared goals and meeting booking volume targets. Please contact us for more information. Please contact us for more information.

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