Product Book4time Spa Management
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Book4time Spa Management

By Book4Time
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Book4time Spa Management
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Sal CapizziVice President, Marketing
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Overview

Launch year

2004

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Compatible integrations

29

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Description

Book4Time is the leading spa & ancillary revenue management software for the world's top hotels and resorts, used by more Forbes 5-Star resorts than any other vendor. Book4Time manages the end-to-end guest experience for international hotels, resorts, casinos, golf and private member clubs operating in over 100 countries worldwide and is the preferred solution for some of the world's largest and most prestigious brands such as Marriott, Accor, Hilton, Four Seasons, Hyatt, and many more.

Details

Infrastructure detailsCloud, Multi-Property
Support languagesEN
CategoryHospitality operations
SubcategoryBack Office Operations Software
Integrations
https://book4time.com/software-integrations/
IndustryHospitality

Screenshots, videos and other resources

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Product features

Back Office General

Inventory Management
Task Management
Flexible Guest Preference management
Guest Requests
Stock Reporting
Online Reservation System
Built-In Point Of Sale

Marketing Management

Email Marketing Integration
Marketing Dashboard
Transactional Templates
Guest Satisfaction Surveys
Memberships Management
Gift Cards
Turn-Away Tracking
Loyalty Program Management

Security And Compliance

Security Protocals (SSL/HTTPS)
Centralized User And Role Management
Role-Based Access for Users
Access Control and Audit Trail
Password Policies
Single Sign-On (SSO) Feature Available

Inventory Management

Inventory Management
Report Exporting
Stock Alerts
Stock Reporting
Purchasing and Receiving
Reusable Purchase Order Templates
Auditing and Adjustments

Reservations Management

Online Appointment Booking
Group Booking Engine
Single Reservation Guest Appointments Across Multiple Visits
Activities and Classes
Mobile Optimized/Responsive
تجربة حجز قابلة للتخصيص بالكامل من خلال واجهة برمجة التطبيقات
Yielding (Revenue Management) Module

Guest Experience and CRM

Alerts For New Guests
Alerts For New Guest Preferences
Store and Track Guest Preferences
Guest Satisfaction Surveys

Support Level

Office Hours Online Support
24/7 Online Support
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
Self service onboarding tool

Integrations

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Technical specifications

Specifications
Book4Time is a cloud-based software all updates are scheduled and delivered over hosted AWS servers. With designated services located in 4 different countries so that there is no issue in uptime or delivering real time updates.
Configurations

The technology supplier has to do the set up from the back end, and training for the client is part of the pricing.

Scalability
Book4Time is available for use across many departments including spa & wellness departments, cabana & daybed reservations, classes and activities, and much more!

Fee structure

Monthly Flat Fee
Pricing:
Book4Time operates on a concurrent license model with a minimum of 3 licenses. These licenses will allow multiple users to be logged into the system to work simultaneously.

Buyers

FAQs