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Technical specifications

Fee structure

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Li Hawkins

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About Li Hawkins

Overview

Launch year

2009

Compatible integrations

Description

Send The Right Message On The Right Platform, and connect to your guests in a whole new way with WhatsApp Business API integrated with the all-in-one hotel CRM platform.
With BookingWhizz WhatsApp-CRM bridge, you can enable, integrate, and maintain real-time communications through the most important new channel, WhatsApp.

Suited for enterprise, multi-property and multi-brand hotels.

Ideally integrated as an add on to the Bookingwhizz CRM, and is ideal for revenue and sales distribution departments.

Details

Infrastructure details

Support languages

CategoryGuest and traveler tech

SubcategoryCustomer Relationship Management System (CRM)

Integrations

API or Reports based integration is possible

IndustryHospitality

Screenshots, videos and other resources

View PDF

Product features

Automation

Email Automation

Moving Data From One System To Another

Contact Management

Contact Management & Segmentation

Contact Segmentation

Customer Profiling

Flexible Guest Preference management

GDPR Compliant

Geographic Based Segmentation

Guest Profile Enrichment

List Creations

Loyalty Segmentation

Customer Service

Activity Dashboard

Automated Messages Based on PMS Data

Automated Pre-Stay Emails

Chat With Front Desk

Customizable Guest Surveys

Guest Communication (SMS Messaging)

Guest Feedback Management

Guest Messages and Notifications

Live Chat Support

Multi-Lingual (Guest Facing)

Marketing Management

Campaign Analytics

Campaign Management

Campaign Templates

Cross and Upsell. Pre Stay, Stay, Post Stay.

Drag & Drop Template Editor

Email Marketing

Email Newsletters

Marketing Automation

Segmented Emailing (Reservation Type, Demographics, etc.)

Transactional Templates

CRM Optimization

Centralized Data Warehouse

Centralized Multi-Hotel/Multi-Brand Solution

Centralized User And Role Management

Corporate Login (Portal)

Flexible User Rights And Roles

Multi-Lingual

Multi-Property Management

Open API

Role-Based Views

Web Analytics Integration

CRM Reporting & Analytics

Analytics And Reporting

Dashboarding And Data Visualization

Communication

Live Chat Support

Sales Management

Sales Analytics

Sales Performance Management

Monthly Top Producers

Support Level

Local / Regional Support in Middle East and Africa

Office Hours Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Integrations

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Hotelogix Multi Property Manager

Vendor verified

Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Infor HMS (Hospitality Management Solution)

Vendor verified

Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

eZee Absolute

Vendor verified

Vendor: Yanolja Cloud Solution (formerly eZee)Category: Hospitality operationsSubcategory: Property Management System (PMS)

HotelRunner Channel Manager

Vendor verified

Vendor: HotelRunnerCategory: Commercial and distributionSubcategory: Channel Manager

D-EDGE - Channel Manager

Vendor verified

Vendor: D-EDGECategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

WISH.NET PMS

Vendor verified

Vendor: Prologic FirstCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Hotel Booking Engine

Vendor verified

Vendor: SiteMinderCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

Cendyn CRS

Vendor verified

Vendor: CendynCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

Cendyn Loyalty

Vendor verified

Vendor: CendynCategory: Guest and traveler techSubcategory: Customer Loyalty Software

Property Connector

Vendor verified

Vendor: DerbySoftCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

360° - CRM & Central Data Platform

Vendor verified

Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Kwentra Property Management System

Vendor verified

Vendor: KwentraCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Amadeus RevenueStrategy360

Vendor verified

Vendor: AmadeusCategory: Business intelligenceSubcategory: Rate Shopping Tools

Oracle Hospitality Integration Platform ( OHIP )

Vendor verified

Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

Live Chat

Vendor verified

Vendor: HotelwayCategory: Guest and traveler techSubcategory: Customer Communication

Hotelogix Property Management System

Vendor verified

Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)

RateTiger Booking Engine

Vendor verified

Vendor: RateTigerCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

AxisRooms Channel Manager

Vendor verified

Vendor: HotelogixCategory: Commercial and distributionSubcategory: Channel Manager

Hotelogix Central Reservation Office

Vendor verified

Vendor: HotelogixCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

RateTiger Channel Manager

Vendor verified

Vendor: RateTigerCategory: Commercial and distributionSubcategory: Channel Manager

OPERA Cloud Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

OPERA 5 Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

The SiteMinder platform

Vendor verified

Vendor: SiteMinderCategory: Commercial and distributionSubcategory: Channel Manager

WINHMS PMS

Vendor verified

Vendor: Winsar infosoft Private LimitedCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Chatbot

Vendor verified

Vendor: HotelwayCategory: Guest and traveler techSubcategory: Chatbot

Hotelogix Multi Property Manager

Vendor verified

Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)

GuestChat

Vendor verified

Vendor: GuestChatCategory: Guest and traveler techSubcategory: Chatbot

StayPlease Guest

Vendor verified

Vendor: StaypleaseCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

Stayplease Operations

Vendor verified

Vendor: StaypleaseCategory: Hospitality operationsSubcategory: Back Office Operations Software

Hotelogix Property Management System

Vendor verified

Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)

WhatsApp & CRM Bridge

Partially verified

Vendor: BookingWhizz Premium Hospitality SolutionsCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Ratedock

Partially verified

Vendor: Bakuun HoldingsCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

FortuneNext Property Management System

Partially verified

Vendor: IDSNextCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Central Reservation System

Partially verified

Vendor: HotelspiderCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

Hotel Channel Management Software

Partially verified

Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Channel Manager

Oracle MICROS Simphony POS

Partially verified

Vendor: Oracle HospitalityCategory: Restaurant technologySubcategory: Restaurant Management Software & POS

My Cloud PMS

Unverified

Vendor: Prologic FirstCategory: Hospitality operationsSubcategory: Property Management System (PMS)

STAAH Channel Manager

Unverified

Vendor: STAAHCategory: Commercial and distributionSubcategory: Channel Manager

Fortunenext 7.0 On-Premise

Unverified

Vendor: IDSNextCategory: Hospitality operationsSubcategory: Property Management System (PMS)

The Hub Central Reservation System

Unverified

Vendor: Busy RoomsCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

Property Management System (PMS)

Unverified

Vendor: Busy RoomsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Vertical Booking CRS

Unverified

Vendor: ZucchettiCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

STAAH Booking Engine

Unverified

Vendor: STAAHCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

Booking Engine

Unverified

Vendor: HotelspiderCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

WhatsApp & CRM Bridge

Partially verified

Vendor: BookingWhizz Premium Hospitality SolutionsCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Myma AI Chat

Partially verified

Vendor: Myma.aiCategory: Guest and traveler techSubcategory: Chatbot

Hapi cloud

Unverified

Vendor: HapiCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

Technical specifications

Specifications

Compatible with all types of products

Configurations

For Configuration, we will be sharing data gathering form which needs to be filled out by hotels with required information. Implementation timeline including configuration, training and going live is 3 weeks.

Scalability

Its a centralized product we offer which can be used at multiple locations and in case of group of hotels.

Fee structure

Per room per month with implementation fee

Starting from:

$5

Performance Based

Starting from:

$15

Monthly Flat Fee

Starting from:

$499

Pricing:

Lodging fee comission base Annual Maintenance fee

Buyers

FAQs

WhatsApp & CRM Bridge

Create exceptional guest experiences with one-click bookings, easy upselling, and a personal touch

Automation

Contact Management

Customer Service

Marketing Management

CRM Optimization

CRM Reporting & Analytics

Communication

Sales Management

Support Level

Per room per month with implementation fee

$5

Performance Based

$15

Monthly Flat Fee

$499