Product Bookster
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Bookster

By Bookster
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Marketing Software for holiday rentals

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Overview

Launch year

2007

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Compatible integrations

5

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Description

Bookster excels in providing integrated Marketing Software solutions designed to attract guests to your holiday rental business. Its' primary function is to help you attract guests through marketing channels such as Airbnb, your own website, email marketing, and social media, with tools and services to support you and your team. 


This service is all backed up with services to help you streamline operations and enhance guest experience management. It consolidates the booking, reservation management, and guest communication into a unified platform, ensuring seamless operations and improved efficiency. 


Ideal for vacation rentals, and small to medium-sized businesses, Bookster caters to professionals looking to optimise their booking processes and guest interactions effectively. 


It offers flexible integration capabilities, allowing seamless implementation with existing systems such as channel managers, cleaning software and payment gateways, ensuring minimal disruption and maximum functionality for its users.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryShort term/vacation rental solutions
SubcategoryShort Stay/Vacation Rental Property Management System
Integrations

There is an API to extract booking and guest data.

IndustryHospitality
This solution is suitable for:Vacation rental and short stay rental management companies

Screenshots, videos and other resources

Product features

API connectivity and integrations

Integrates to third party channel management
Google Analytics Integration
Integrates with booking engine
Open API support
Integration to business intelligence
Integration to revenue management system

Back Office Management and Administration

Accounting Module
Centralized User And Role Management
Drag and Drop Template Editor
Housekeeping Module
Unlimited Users
Import existing PMS guest data to new PMS upon installation

Customer Data Management

Emailing Automation (Pre and Post-Stay)
GDPR Compliant

Reservations and front desk operations

Advanced Invoicing and Billing
Alerts And Notifications
Centralized Messaging
Digital Registration
Discount Codes (Promocodes)
Guest App Or Web Portal Module
Integrated Payment Gateway
Reservation management
Add reservation notes
Blacklist
Prevent overbooking
Provides reservation record, history and trail
Quote functionality for reservations
Supports add-ons

Room And Rates Management

Availability Restrictions
Bulk Updating
Dynamic pricing options based on availability and number of bookings
Lenght of Stay (LOS) Restrictions
Support for Weekly And Monthly Rates
Yielding (Revenue Management) Module
Add manual rates
Create group rates
Create promotional codes
Set rates based on dates and day of week

PMS Finance and accounting

Option for 3rd party payments
Supports multiple currencies
Supports multiple payment methods
Integration to 3rd party credit card processors in multiple currencies

Enterprise functionality

View multi-property availability

Customer data and guest profiles

Store guest contact information
Store special requests
GDPR Compliant

PMS Security And Compliance

Supports multi-factor authentication (MFA)
Supports single sign-on
Vendor is able to provide security documentation upon request
Vendor is GDPR compliant
Vendor is PCI compliant
Custom Reports
Audit logs included
Customizable permissions based on user roles
Data export option
PCI-DDS Compliant Payments
Secure guest data storage
Vendor provides data encryption

Availability calendar

Minimum length of stay requirements
Provides floor plan
Provides occupancy statistics
Rate availability calendar
View availability by room type
View availability by unit

System performance and hosting

Private cloud-based hosting
Host in a SaaS cloud environment
Create and configure notification settings
Provide user-generated reports
Built-in performance analytics
Real-time synchronization
System up-time monitoring
Vendor provides automatic data backup
Vendor provides performance analytics and reporting

PMS reporting and analytics

Alerts and Notifications
Multi-property dashboard
Export results in Excel or CSV
Create custom reports
Housekeeping reports
Marketing reports
Occupancy reports
Provide cancellation reports
Reservations reports (arrival, departure, in-house)
User-friendly reports generation
Unlimited custom reports

Support Level

Office Hours Online Support
Chat
E-Training / Online Training
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
Self service onboarding tool
In-product help and walk throughs

Integrations

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Duve

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Vendor: DuveCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms
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Stripe for Hospitality

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Vendor: StripeCategory: Finance and paymentsSubcategory: Ecommerce payment platforms
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Know your guest

unverifiedUnverified
Vendor: TruviCategory: Short term/vacation rental solutionsSubcategory: Guest screening technology
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MarketMinder

unverifiedUnverified
Vendor: AirDNACategory: Business intelligenceSubcategory: Market Intelligence Tools
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Know your guest

unverifiedUnverified
Vendor: TruviCategory: Short term/vacation rental solutionsSubcategory: Guest screening technology

Technical specifications

Specifications
Configurations

The onboarding process for Bookster is designed to be seamless and efficient. Our dedicated team guides you through each step, from initial setup to training sessions tailored to your specific needs. We ensure that all integrations and configurations are handled smoothly, minimising disruption to your operations. Comprehensive support is provided throughout, ensuring your staff are fully equipped to use the software effectively. Our goal is to make your transition to Bookster as smooth as possible, enabling you to focus on delivering exceptional hospitality experiences without the hassle of complex setup procedures.

Scalability

Bookster offers robust scalability to accommodate various business sizes and needs within the hospitality industry. Whether you operate a small 1-bedroom apartment or manage a large portfolio of holidaty homes, our software adapts to your growth and operational requirements seamlessly. The scalable architecture ensures flexibility in adding new properties, expanding service offerings, and integrating with other systems as your business evolves. This scalability empowers you to enhance efficiency, streamline operations, and deliver exceptional guest experiences consistently, without constraints on your business expansion goals.

Fee structure

Monthly Flat Fee
Starting from:
$25
Offers free trial
Pricing:

Prices vary according to the subscription level (Lite, Pro or Max) and the number of properties per subscription.

Buyers

FAQs

What is Bookster used for?

Bookster is a Marketing Software that helps holiday rental property managers market, manage, and grow their short-term rental business.

What makes Bookster different?

Bookster is the only Marketing Software that specialises in Holiday Rentals. It offers a full suite of marketing tools including channel management, SEO services, email marketing and instant and custom websites. This is all backed-up with a reliable property management system to help you manage your guests and bookings.

How much does Bookster cost?

Bookster offers three pricing plans; Lite, Pro, and Max - starting at £25/month, with fees based on features and channel manager usage.

Does Bookster support Direct Bookings?

Yes, Bookster includes a Book Direct Toolkit and SEO services to help increase direct bookings through your own website.

What kind of support can I expect from Bookster?

Bookster provides onboarding help, live chat support, and regular Account Reviews to get you set up and working quickly and effectively.