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Li Hawkins

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About Li Hawkins

Overview

Launch year

1988

Compatible integrations

Description

CSAT eCABS® CRM is a powerful customer relationship management tool designed to enhance client engagement, retention, and satisfaction for wellness, salon, and spa businesses. It centralizes customer data, providing insights into their preferences, booking history, and service usage. This allows businesses to create personalized offers and marketing campaigns that drive loyalty and growth. Ideal for independent wellness centers, salons, spas, and chains, the CRM helps businesses deliver a seamless customer experience. The technology easily integrates with existing systems such as POS and booking platforms, ensuring smooth implementation and operational efficiency.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryGuest and traveler tech

SubcategoryCustomer Relationship Management System (CRM)

Integrations

IndustryHospitality

Product features

Automation

Contact Management

Customer Service

Marketing Management

CRM Optimization

CRM Reporting & Analytics

Communication

Sales Management

Support Level

Integrations

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Technical specifications

Specifications

Configurations

The onboarding process for CSAT eCABS® CRM is straightforward and efficient, designed to get your business up and running quickly. After an initial consultation, our team will assist with system setup, ensuring it aligns with your specific business needs. Training sessions are provided to ensure your team is fully equipped to leverage the CRM's powerful features. Ongoing support is available to ensure smooth implementation and maximize the system’s impact on customer engagement.

Scalability

CSAT eCABS® CRM is highly scalable, designed to grow with your business needs. Whether you are managing a small boutique or a large enterprise, the system can seamlessly accommodate increasing data, users, and functionalities. As your business expands, the CRM can be easily customized to add new modules or integrate with additional systems. This flexibility ensures that the eCABS® CRM continues to optimize customer relationships as your business evolves.

Fee structure

Pricing:

Pricing details available upon request directly from the vendor

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