Intercityhotel Nizwa By Deutsche Hospitality

Intercityhotel Salalah By Deutsche Hospitality

Media One Hotel

Steigenberger Al Dau Club

Steigenberger Golf Resort

Steigenberger Golf Resort El Gouna

Christiane Gaul

<p>As more than just a CRM, dailypoint™ centralizes all guest data functions, covering guest profiles, booking histories, rewards, reviews, and preferences in a comprehensive platform. Focused on high-end and luxury hotels, dailypoint™ integrates with PMS and offers over 200 integrations, establishing a powerful CRM-based tech stack. This CRM-centric approach to guest data enables hotels to leverage Big Data for personalized, high-quality guest experiences and helps them maintain a competitive edge in the evolving hospitality market .&nbsp;</p><p>&nbsp;</p>

Call Center Automation

Database Health Monitoring

Deal Management Automation

Email Automation

Workflow Automations

Moving Data From One System To Another

Validating Invoices

Reservation Matching Between Systems

Updating Integrated Reservations

Rate Code Maintenance

Tracking Costs

Comparing Costs

Contract Management

Daily Report Aggregation And Distribution

Commission Tracking

Alert Aggregation And Distribution

Pre-Assessment And Prioritizing Data

Group RFP Requests

File And Document Management

Digital Workers

A/B Testing And Optimization

Centralized Data Warehouse

Centralized Multi-Hotel/Multi-Brand Solution

Centralized User And Role Management

Content And File Management

Corporate Login (Portal)

Customizable Branded Interface

Email Client Integration

Enhance Content With Images And Logos

Files Sync and Share

Flexible User Rights And Roles

Mobile CRM

Mobile Optimized/Responsive

Multi-Lingual

Multi-Property Management

Open API

Role-Based Views

Testing Environment

Web Analytics Integration

Communication and Collaboration Tools

Analytics And Reporting

Business Intelligence and Analytics

Dashboarding And Data Visualization

Alerts and Notifications

Data export option

Create custom reports

Facebook Messenger Integration

Live Chat Support

SMS Reminders

Attribute Based Segmentation

Automatic De-Duping

Call Logging

CCPA Compliant

Channel/Market Based Segmentation

Consolidate Revenues and Pickups across profiles

Contact Management & Segmentation

Contact Segmentation

Customer Profiling

Customize Offers

Flexible Guest Preference management

GDPR Compliant

Geographic Based Segmentation

Guest Profile Enrichment

Lead Time Based Segmentation

List Creations

Loyalty Segmentation

Read through shadow OTA Guest profiles

Room Type Based Segmentation

Activity Dashboard

Automated Messages Based on PMS Data

Automated Pre-Stay Emails

Branded Loyalty Program

Canned Responses For Chat Support

Case Management/Ticketing System

Chat With Front Desk

Customizable Guest Surveys

FAQ Pages

FAQ Responses (Canned Responses)

Guest Communication (SMS Messaging)

Guest Feedback Management

Guest Management Dashboard

Guest Messages and Notifications

Multi-Brand Loyalty Program

Multi-Lingual (Guest Facing)

Personalized One-To-One Communication

Point Redemption Catalog For Guest

Real Time Voice Calling

Social Media Monitoring

Campaign Analytics

Campaign Management

Campaign Templates

Cross and Upsell. Pre Stay, Stay, Post Stay.

Drag & Drop Template Editor

Email Marketing

Email Marketing Integration

Email Newsletters

Marketing Automation

Marketing Dashboard

Segmented Emailing (Reservation Type, Demographics, etc.)

Template Importing

Transactional Templates

WYSIWYG - HTML Editor

Guest Satisfaction Surveys

Memberships Management

Gift Cards

Insight Management (customer country / returning customer)

Turn-Away Tracking

Loyalty Program Management

E-Reputation Monitoring

Track Inter Company Transfers In Realtime

Corporate And Travel Agency Account Tracking

Lead Management

Sales Analytics

Sales Data

Sales Forecasting

Sales Performance Management

Sales Team Productivity Tracking

Monthly Top Producers

Account Management

Calendar/Reminder system

Lead Distribution

Lead Nurturing

Opportunity Management

Pipeline Management

Local / Regional Support in Middle East and Africa

Office Hours Online Support

24/7 Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Self service onboarding tool

In-product help and walk throughs

360° - CRM & Central Data Platform

Quicktext

Re:Guest Sales Cycle®

UpsellGuru On-Arrival Upselling

Oaky

Satisfaction Booster

Hotellistat Rateshopper

Triptease Data Marketing Platform

BenchDirect

Conversion & Personalization

Conttessa

Infor HMS (Hospitality Management Solution)

UpsellGuru Pre-Arrival Upselling

Stayntouch Hotel PMS

OPERA 5 Property Management

Oracle Hospitality Integration Platform ( OHIP )

ReviewPro

Stayntouch Hotel Kiosk

D-EDGE - RateScreener

OPERA Cloud Property Management

Book4time Spa Management

dailypoint Loyalty

dailypoint Data Laundry

D-EDGE - Channel Manager

D-EDGE - Booking Engine

D-EDGE - DataCruncher

Simple Booking

D-EDGE - Central Data management

myHotel

Infrasys Cloud POS

Shiji Enterprise Platform

Blastness - Market Intelligence

Hotelogix Multi Property Manager

RateMate

Reputation Booster

Apaleo Open PMS

ONEapp™

OPERA Cloud Sales and Event Management

Oracle MICROS Simphony POS

protel Air cloud PMS

simpleBooking Channel Manager

Guest Communications Hub

simpleBooking Rate Match

Travel and Spend Platform

iSurf

iSurf Pro

RMS Cloud

Busyrooms CRS

SynXis® Booking Engine

Cloudbeds PMS

Hotelbird

SynXis Central Reservation System

SuitePad Digital Guest Directory

Tablecheck

hotelkit Collaboration

SynXis Digital Marketing

Hotellistat Revenue Management System

Hotellistat Reputation Management