Product Drop.in The Guest App
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Drop.in The Guest App

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By Drop.in
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Ralph Melis

Hotel and travel distribution technology

About Ralph Melis

Overview

Launch year

2021

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Compatible integrations

0

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Description

Drop.in The Guest App is a powerful guest engagement platform designed to enhance the guest experience from booking to post-checkout. The main function of the app is to provide seamless, personalized communication between guests and the property, enabling features such as self-check-in, digital room keys, and instant messaging. Drop.in The Guest App is ideal for independent hotels, hotel chains, and resorts, helping businesses offer a modern, tech-savvy guest experience. Its unique selling points include enhanced guest convenience and operational efficiency through automation. The app easily integrates with existing Property Management Systems (PMS), Booking Engines, and other hotel technologies, making implementation hassle-free. By using Drop.in, hotels can provide an enhanced, contactless experience, improving customer satisfaction while streamlining internal operations. The app is a perfect fit for businesses looking to offer guests modern amenities while staying efficient and competitive in today’s digital-driven hospitality environment.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryGuest stay and journey management platforms
Integrations
IndustryHospitality

Product features

Contactless Solutions General

General GSO

Chatbot functionality

Security And Compliance Contactless Solutions

Guest Experience Guest GSO

Branding And Customization GSO

Management and Optimization GSO

Check-in and Check-out

Food and Beverage ordering

Support Level

Integrations

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Technical specifications

Specifications
Configurations

The onboarding process for Drop.in The Guest App is seamless and straightforward. Our team works closely with your property to understand your specific needs and configure the app accordingly. We ensure a smooth integration with your existing Property Management System (PMS) and other technologies. After setup, your staff receives comprehensive training on using the app’s features, and guests are introduced to the app through easy-to-follow instructions. Dedicated support is provided throughout the entire process to ensure success.

Scalability

Drop.in The Guest App is highly scalable, making it suitable for hotels of all sizes, from independent properties to large chains. As your business grows, the app adapts effortlessly to increasing guest volumes and expanding operations. It can be easily deployed across multiple properties, enabling consistent guest experiences across locations. The app integrates smoothly with existing systems and allows you to add new features or capabilities as your needs evolve, ensuring long-term flexibility and efficiency.

Fee structure

Pricing:

Pricing details available upon request directly from the vendor

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