Rotana Hotels And Resorts

Michael Schaeffner

BlockBuster is Duetto’s solution to achieving the optimal balance between group and transient business by empowering collaborative, informed decisions across revenue and sales teams. Efficiently plan your group sales strategy with the transparency needed to anticipate risk and maximize profit, safeguard peak demand days, and account for rate-influencing factors like commission costs, ancillary revenue, cost per occupied room, and gaming revenue.

Attribution Reporting

Availability Calendar (With Prices Per Day)

Business and Marketing Plans

Calendar View

Collaboration & Commenting

Corporate and Travel Agency Account Tracking

Create Custom Reports On The Fly

Customizable Data Hierarchies

Distribution Cost Analytics

Dynamic Pricing

File Attachments

Flexible Role Based Reporting

Guest Management Dashboard

KPI Dashboard

Lost Business Data

Macro and Micro Booking Trends As They Happen

Marketing Dashboard

Net Revenue KPIs

Performance Data

Pricing Decision Impact Tracking

Revenue Pacing

Version Control

View Key Performance Indicators Across Portfolio Of Properties

Occupancy On-The-Books (OTB) Data (if supported)

Market Segments Analysis (Discount, Leisure, Groups, Corporate, Retail, Government, Wholesale)

Pickup Analysis

Early Warning Trends

Average Guest Spend

Rate plan analysis

Distribution channel analysis

Budget comparison

Data feed to business intelligence tool or data warehouse

Net revenue reporting

Google Analytics conversions linked with PMS data to track booking status changes

Alerts and Notifications

Ancillary Revenue Tracking

Booking Pattern Analysis

Corporate Reporting

Custom Alerts

Custom Dashboards

Custom Reports

Customizable Notifications And Alerts

Daily Reporting

Dashboarding And Data Visualization

Food & Beverage Reporting, Analysis & Forecasting

Market Insights Reporting

Other Income Forecasting, Reporting & Analysis

Promotion Impact Report

Real Time Alerts

Referral Reporting

Reporting And Analytics

Sales Analytics

Sales Data

Sales Forecasting

Sales Reporting

Sales Team Productivity Tracking

Scheduled Reports

Social Media Monitoring

Website Performance

Website Performance Tracking

Performance Reporting

Call Accounting

Complaint Resolution Insights: Tracks resolution times and outcomes.

Demand Pace Analysis

Financial Forecast Builder

Five-Year Forecasting

Food And Beverage Forecasting

Forecast Locking & Workflows

Future Market Demand Data

Other Revenue Streams Forecasting

Revenue Forecasting and Budgeting

Access Controls/Permissions

What-If Scenario Analysis

Benchmarking

Competitor Benchmarking

Price Comparison

Rate Intelligence

Rate Parity Alerts

Rate Shopping Module

Align Meetings And Events and Revenue Management Strategies

Booking Trends and Patterns For Meetings And Events Business

Group Pricing And Evaluation

Automated Data Gathering And Integration

Automated Reporting

Centralized User And Role Management

Communication and Collaboration Tools

Google Analytics Integration

Multi-Property Management

Open API

Optimized And Automated Data Entry

Template Processes

Corporate And Travel Agency Account Tracking

Lead Management

Sales Performance Management

Monthly Top Producers

Account Management

Calendar/Reminder system

File And Document Management

Lead Distribution

Lead Nurturing

Opportunity Management

Pipeline Management

Local / Regional Support in Middle East and Africa

Office Hours Online Support

24/7 Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Self service onboarding tool

In-product help and walk throughs

Duetto RMS

BlockBuster

TourismInSky

RMS Cloud

Business Intelligence Tools (BI)

Li Hawkins is an experienced professional with a strong entrepreneurial mindset and leadership abilities. She has a diverse background in management roles and possesses a deep appreciation for innovation, collaboration, and integrity. Her key areas of expertise include project management, hotel development, relationship building, strategic planning, asset management, financial performance analysis, and understanding key objectives in terms of what technology is required based on the requirements of a specific business.Li is known for her clear communication, effective presentation skills, and ability to work well under pressure while meeting deadlines.

Project management & innovation

Li Hawkins