Product Zence CRM
Zence CRM
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About Li Hawkins
Overview
Description
Zence is a leading AI-powered Vertical SaaS solution designed to transform F&B, Hotels, customer experiences. The Zence CRM Stack integrates Lead Management, Loyalty Programs, Campaign Management, Marketing Automation, Ticket Management & Chatbot, Feedback Management, Customer Data Platform + Insights.
Large enterprise brands, including Bata, BESTSELLER, The Belgian Waffle, The Body Shop, Levi's, Soch, Senco, Royal Orchid Hotels, have trusted Zence to create impactful brand experiences and delight customers.
Details
Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Relationship Management System (CRM)
Integrations
IndustryHospitality
This solution is suitable for:Hospitality management companies
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Product features
Automation
Contact Management
Customer Service
Marketing Management
CRM Optimization
CRM Reporting & Analytics
Communication
Sales Management
Support Level
Integrations
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Technical specifications
Specifications
Configurations
The onboarding process at Zence is designed to be seamless and tailored to each client's unique needs. Upon engagement, our dedicated team works closely with your organization to understand your business goals and customer engagement strategies. We provide comprehensive training sessions to ensure your team is proficient in using our advanced loyalty and engagement platform effectively. Our support continues post-implementation with ongoing assistance to optimize program performance and achieve desired outcomes. Our commitment is to deliver a smooth transition and empower your business with robust tools for enhancing customer loyalty and driving growth in the competitive marketplace.
Scalability
Zence offers highly scalable solutions that cater to businesses of all sizes and industries, including retail, hospitality, and travel. Whether you're a small independent hotel or a multinational retail chain, our platform adapts seamlessly to meet your growing needs. With a robust cloud-based architecture, Zence ensures flexibility and scalability, allowing for easy integration with existing systems and rapid deployment across multiple locations. We provide scalable options that support business expansion, empowering you to enhance customer engagement and loyalty strategies effectively at any scale of operation.
Fee structure
Project Based
Pricing:
Pricing details available upon request directly from the vendor
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