Integrations

Technical specifications

Overview

Launch year

2015

Compatible integrations

19

Description

Ennovatech HotLync is a cutting-edge communication and collaboration solution meticulously crafted to elevate operational efficiency in the hospitality sector. Offering seamless interdepartmental communication, HotLync ensures streamlined collaboration for various stakeholders, making it an indispensable tool for Sales, Management, IT, F&B, Customer Service, Operations, and Ticketing departments.

This innovative product caters to a diverse range of businesses within the hospitality industry, including independent hotels, chains, small groups, and travel management companies. Its adaptability and scalability make it an ideal choice for organizations of varying sizes and structures.

HotLync is designed for easy implementation, minimizing disruptions to existing workflows. It boasts a user-friendly interface and requires no complex integrations, ensuring a smooth and hassle-free adoption process for businesses seeking to enhance their communication infrastructure. Transform your hospitality operations with Ennovatech HotLync – the epitome of seamless collaboration.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryHospitality operations

SubcategoryBack Office Collaboration Hotel Tools

Integrations

Hotlync has developed robust integrations across various systems commonly used in the hospitality industry to enhance operational efficiency and guest satisfaction.

Door Lock Systems:
Guest Room Management Systems (GRMS):
PABX (Private Automatic Branch Exchange):
Property Management Systems (PMS):

IndustryHospitality

Screenshots, videos and other resources

Hotlync Brochure

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Product features

Dashboards, Analytics and Reporting

Alerts and Notifications

Corporate Reporting

Custom Alerts

Custom Dashboards

Custom Reports

Customizable Notifications And Alerts

Dashboarding And Data Visualization

Real Time Alerts

Reporting And Analytics

Sales Analytics

Sales Reporting

Scheduled Reports

Performance Reporting

Call Accounting

Human Resources Management

Messaging And Collaboration

Assign Alerts to Departments

Chat With Front Desk

File Library Support (Images, Docs and Videos)

Guest Feedback Management

Guest Messages & Notifications

Guest Requests

Housekeeping Requests

In App Translation

Message Routing

Message Templates

Pre-Arrival Emails

Push Notifications

Team Chat

Team Goals (e.g. Rewards Sign-Ups, Satisfaction)

Optimization And Integrations

A.I. Optimization

Desktop App (Non-Web Based)

Device Agnostic

ERP Interface

Guest App Or Web Portal Module

Mobile Access On Any Device

Mobile Optimized/Responsive

Multi-Lingual

Multi-Lingual (Guest Facing)

Online Payments

Open API

Payments Integrations

PMS Integration

Seamless integration with various accounting software.

Unlimited Users

Task Management And Control

Asset Tracking

Automated Room Assignments

Book Internal Services (e.g: Restaurant, Spa, etc)

Case Management

Check-In Upselling

Custom Inspection Checklists

Deep Cleaning Scheduling

Digital Concierge

Drag-and-Drop Room Assignments

Guest History

Guest Profiles

Housekeeping Module

In-Room Dining Ordering

Late Check-Out

Lobby Kiosk Module

Lost And Found

Luggage management

Meter Reading

Preventative Maintenance Module

Print Old Records

Real Time Live Availability

Remote Check-In

Self Check-in / mobile key (3rd Party Lock Supplier)

Self Service Check-Out

Valet Parking

Virtual Logbook

Workflows And Automation

Automated Replies

Automated Task Routing

Custom Rules And Prioritization

Employee Self service and Workflow

Mobile Request Dispatching

Service Recovery/Escalation

Work Prioritization

Guest experience management

Support Level

Local / Regional Support in Middle East and Africa

Office Hours Online Support

24/7 Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Self service onboarding tool

In-product help and walk throughs

Integrations

Filter:

Clear filter

Hotelogix Property Management System

Vendor verified

Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Kwentra Property Management System

Vendor verified

Vendor: KwentraCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Wincloud Property management solution

Vendor verified

Vendor: Winsar infosoft Private LimitedCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Shiji Enterprise Platform

Vendor verified

Vendor: ShijiCategory: Hospitality operationsSubcategory: Property Management System (PMS)

D-EDGE - Payment Solutions

Vendor verified

Vendor: D-EDGECategory: Finance and paymentsSubcategory: Offline and physical payments

OPERA 5 Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Chatbot

Vendor verified

Vendor: HotelwayCategory: Guest and traveler techSubcategory: Chatbot

OPERA Cloud Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Restaurant POS

Partially verified

Vendor: PosistCategory: Hospitality operationsSubcategory: Restaurant Solution

Unified Communications

Partially verified

Vendor: Alcatel-LucentCategory: Information communication technologySubcategory: Telephone Systems / PBX

NEC Smart Hospitality

Partially verified

Vendor: NECCategory: Information communication technologySubcategory: Telephone Systems / PBX

Mitel 400 Hospitality Package

Partially verified

Vendor: MitelCategory: Information communication technologySubcategory: Telephone Systems / PBX

Oracle MICROS Simphony POS

Partially verified

Vendor: Oracle HospitalityCategory: Restaurant technologySubcategory: Restaurant Management Software & POS

Avaya Vantage™

Partially verified

Vendor: AvayaCategory: Information communication technologySubcategory: Telephone Systems / PBX

Meraki Phone System

Partially verified

Vendor: CiscoCategory: Information communication technologySubcategory: Telephone Systems / PBX

Hospitality.Net

Unverified

Vendor: NovXTelCategory: Information communication technologySubcategory: Telephone Systems / PBX

Hoteza TV

Unverified

Vendor: HotezaCategory: In room techSubcategory: IPTV/ in-room entertainment

SkyTouch PMS

Unverified

Vendor: SkyTouch TechnologyCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Hoist Mobile Key

Unverified

Vendor: Hoist GroupCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Technical specifications

Specifications

Configurations

Ennovatech HotLync ensures a seamless onboarding experience for clients, prioritizing simplicity and efficiency. Our dedicated team works closely with your organization to understand specific needs and swiftly integrates HotLync into your existing infrastructure. With a user-friendly interface and no complex integrations required, the onboarding process is designed to minimize disruptions and facilitate a quick transition, allowing your hospitality business to benefit from enhanced communication and collaboration without unnecessary delays. Trust Ennovatech for a smooth and efficient onboarding journey.

Scalability

Ennovatech HotLync offers unparalleled scalability, catering to the evolving needs of your hospitality business. Whether you operate a single independent hotel or manage a vast chain, HotLync adapts seamlessly, growing alongside your organization. With a flexible architecture, it accommodates increased communication demands effortlessly. HotLync ensures your business can scale its operations without compromising the effectiveness of this cutting-edge communication and collaboration solution, empowering you to navigate growth with confidence and ease. Choose HotLync for a scalable, future-ready solution in the dynamic hospitality landscape.

Fee structure

Per room per month with implementation fee

Starting from:

$20

Annual Flat Fee

Starting from:

$2000

Per Feature

Starting from:

$500

Pricing:

Buyers

FAQs

How does Hotlync benefit hotels

Hotlync reduces operational burdens by automating routine processes, providing real-time insights into maintenance and guest requests, and offering a platform that integrates various hotel functions. This results in improved efficiency, cost savings, and ultimately, a better guest experience.

Can Hotlync integrate with other systems?

Yes! Hotlync is built to integrate with many third-party systems, enhancing its functionality. For instance, Hotlync has recently integrated with Interred, allowing seamless data flow and improved operation management.

What are some popular modules within Hotlync?

Some of the most popular modules are Guest Request Management, Housekeeping, Engineering, Asset Management, and Feedback & Complaints. Each of these modules is designed to improve specific operational aspects, helping hotels streamline their services.

What kind of support does Hotlync provide?

Hotlync offers 24/7 customer support along with training and onboarding sessions. Our support team is dedicated to ensuring your team can use Hotlync efficiently and troubleshoot any issues that arise.

Is Hotlync suitable for all types of hotels?

Yes, Hotlync is designed to cater to a variety of hotel sizes and types, from boutique hotels to large chains. The modular setup allows each hotel to customize Hotlync according to its specific needs.