Product eZee Frontdesk
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eZee Frontdesk - On-premise Hotel Management System

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Harpriya Ghadai
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Li Hawkins

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About Li Hawkins

Overview

Launch year

2005

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Compatible integrations

3

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Description

eZee FrontDesk is an on-premise hotel management software.It is a set of fully integrated modules that handle reservation, room operations, housekeeping, guest engagement, banqueting and so.This hotel management software is globally accepted due to state-of-art technology and easy to use nature. 
eZee FrontDesk perfectly suits the needs of various types of properties and used in hotels, motels, resorts, clubs, B & B's, small hotel franchisees, clubs, condos, hostels, apartments and more. 

Details

Infrastructure detailsStand-alone, Multi-Property
Support languagesENAR
CategoryHospitality operations
SubcategoryProperty Management System (PMS)
Integrations
IndustryHospitality

Screenshots, videos and other resources

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Product features

API connectivity and integrations

Integrates to third party channel management
Connect To Main GDSs
E-Reputation Monitoring
Integrated ID And Passport Scanner
Integrated Payment Terminal And Card Reader
Metasearch Connectivity
Integrates with booking engine

Back Office Management and Administration

Accounting Module
Automated Night Audit
Centralized User And Role Management
Housekeeping Mobile App
Housekeeping Module
Integrated Hotel Back Office System
Mobile Device Notes & Tasks (Voice-to-Text)
Spa Management Module
Supports Data Import via Excel, CSV
Task Management
Task Manager (Assign by Individual, Department or Custom Group)

Customer Data Management

API Connection to CRM to Enhance CRM Guest Profile
CRM Integration
Emailing Automation (Pre and Post-Stay)
GDPR Compliant
Guest CRM
Guest Feedback Module (Comment Cards/Reviews)
Guest Profiles
SOC2 Complaint

Reservations and front desk operations

Advanced Invoicing and Billing
Alerts And Notifications
Automated Reminders
Automated Room Assignments
Centralized Messaging
Check-In Upselling
Digital Registration
Discount Codes (Promocodes)
Group check-in functionality
Guest App Or Web Portal Module
Integrated Payment Gateway
Mobile Optimized/Responsive
Reservation management
Rules Based Room Assignments
Self Service Check-In
Self Service Check-Out
Tablet/ Kiosk Check-in

Room And Rates Management

Automated Room-Type Pricing
Group Reservations Management
Rate Packaging Handling Functionality

Group Block Management

PMS Finance and accounting

Enterprise functionality

Customer data and guest profiles

Guest communication

PMS Security And Compliance

Availability calendar

PMS Sales and Catering Module

System performance and hosting

PMS reporting and analytics

Integrated booking engine

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training

Integrations

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Multi-channel CRM

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Vendor: Bookboost ABCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
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Goki Smartdisc

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Vendor: GokiCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Guest Management System

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Vendor: Canary TechnologiesCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

Technical specifications

Specifications
Configurations
The technology supplier has to do the set up from the back end, and training for the client is part of the pricing.
Scalability

Fee structure

Monthly Flat Fee
Pricing:

Buyers

FAQs