Product Feefo
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Feefo

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By Feefo
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Feefo

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Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2010

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Compatible integrations

0

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Description

Feefo is a leading customer feedback platform designed to enhance trust and drive sales. Its primary function is to collect verified customer reviews, providing authentic social proof. A key selling point is its focus on genuine feedback, fostering transparency. Ideal for businesses of all sizes, from independent hotels to large travel management companies, Feefo enables data-driven decisions through detailed analytics. Implementation often involves seamless integrations via APIs or plugins, facilitating easy integration with existing systems. 

Details

Infrastructure detailsStand-alone
Support languagesEN
CategoryBusiness intelligence
SubcategoryReputation Management
Integrations
IndustryHospitality
This solution is suitable for:Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations

Product features

General Reputation Management

Management and Optimization Reputation Management

Reputation Reporting and Analytics

Review Follow Up And Resolution

Review Monitoring And Management

Support Level

Integrations

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Technical specifications

Specifications
Configurations

Feefo's onboarding process is designed for simplicity and efficiency. It begins with a consultation to understand your specific needs, followed by seamless integration with your existing systems via API or plugins. We provide comprehensive training and ongoing support, ensuring you can effectively collect and utilize customer feedback to drive business growth. Our team guides you through each step, guaranteeing a smooth and rapid implementation.

Scalability

Feefo offers exceptional scalability, adapting seamlessly to your business's growth. Our platform is designed to handle increasing volumes of feedback, ensuring consistent performance regardless of your size or expansion. From small businesses to large enterprises, Feefo's infrastructure efficiently manages data, providing reliable insights and maintaining optimal service levels. This adaptability ensures your feedback strategy evolves with your business, supporting sustained growth and customer satisfaction.


Fee structure

Monthly Flat Fee
Pricing:

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