Product FirstHive CRM
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FirstHive CRM

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By FirstHive
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FirstHive CRM

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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2016

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Compatible integrations

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First Hive

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Description

FirstHive is a customer data platform (CDP) designed to unify disparate customer data, enabling marketers to build comprehensive 360-degree customer profiles and drive personalized engagement. Its core function is to eliminate data silos, providing a single customer view for enhanced marketing effectiveness. Ideal for enterprises across sectors, particularly those with complex customer journeys, FirstHive excels in industries like retail, financial services, and telecommunications. Implementation requires integration with existing data sources such as CRM, transactional systems, and marketing automation platforms. This integration ensures a holistic data foundation for targeted campaigns and improved customer experiences.

Details

Infrastructure detailsStand-alone
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Relationship Management System (CRM)
Integrations
IndustryHospitality
This solution is suitable for:Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations

Product features

Automation

Contact Management

Customer Service

Marketing Management

CRM Optimization

CRM Reporting & Analytics

Communication

Sales Management

Support Level

Integrations

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Technical specifications

Specifications
Configurations
FirstHive's onboarding begins with a collaborative discovery phase to understand your data landscape and objectives. We then facilitate seamless data integration from your various sources, followed by platform configuration tailored to your specific needs. Comprehensive training ensures your team is proficient in utilizing FirstHive's capabilities, leading to a smooth transition and rapid realization of value. Ongoing support is provided for continuous optimization.
Scalability

FirstHive is designed for enterprise-grade scalability, accommodating growing data volumes and expanding customer bases. Its architecture supports seamless horizontal scaling, ensuring consistent performance as your business evolves. The platform efficiently handles increasing data ingestion and processing demands, allowing for uninterrupted operations and sustained growth. This adaptability makes FirstHive a future-proof solution for businesses with dynamic scalability requirements.

Fee structure

Monthly Flat Fee
Pricing:

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