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Technical specifications

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Li Hawkins

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Overview

Launch year

2007

Compatible integrations

Description

Cloud Diary PMS is a comprehensive property management system designed specifically for independent hotels and small groups. Its main function is to streamline operations, enhance guest experience, and optimize revenue management through an intuitive platform. With features such as real-time booking and seamless check-in/check-out processes, GuestDiary significantly reduces administrative burdens, allowing staff to focus on delivering exceptional service.

Ideal for independent hotels and boutique establishments, GuestDiary offers unique selling points, including an easy-to-use interface and powerful reporting tools that provide valuable insights for informed decision-making. The system integrates effortlessly with popular booking engines and payment gateways, ensuring a cohesive technology ecosystem. Experience enhanced operational efficiency and heightened guest satisfaction with Cloud Diary PMS, the ultimate solution for your hospitality management needs.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryHospitality operations

SubcategoryProperty Management System (PMS)

Integrations

IndustryHospitality

This solution is suitable for:Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies

Product features

API connectivity and integrations

Back Office Management and Administration

Customer Data Management

Reservations and front desk operations

Room And Rates Management

Group Block Management

PMS Finance and accounting

Enterprise functionality

Customer data and guest profiles

Guest communication

PMS Security And Compliance

Availability calendar

PMS Sales and Catering Module

System performance and hosting

PMS reporting and analytics

Integrated booking engine

Support Level

Integrations

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Technical specifications

Specifications

Configurations

The onboarding process for Cloud Diary PMS is designed to be seamless and user-friendly, commencing with an initial consultation to understand your specific needs. Our dedicated onboarding team guides you through account setup, configuration of property details, and training sessions tailored to your staff. Comprehensive resources, including tutorials and ongoing support, ensure a smooth transition. We prioritize your success by facilitating effective use of our platform, ultimately enhancing operational efficiency and guest satisfaction from day one.

Scalability

Cloud Diary PMS is designed for optimal scalability, accommodating properties of varying sizes and complexities. Our platform seamlessly supports the growing needs of boutique hotels, larger chains, and everything in between, ensuring that as your operations expand, our system evolves with you. With advanced integration capabilities and robust performance metrics, GuestDiary can manage increasing guest volumes and operational demands without compromising on efficiency or user experience. Choose GuestDiary for a solution that grows alongside your business.

Fee structure

Monthly Flat Fee

Pricing:

Pricing details available on vendor website.

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